User guide
16 Matrox Graphics Card – User Guide
More information
We provide additional documentation in help files,
Readme
files, and Adobe Acrobat PDF (Portable
Document Format) files. To view or print PDF files, use the
Acrobat Reader
program, which you can
install from the Matrox installation CD-ROM. This guide is available on the CD-ROM as a PDF file
(
Doc\English\Guide\Guide_en.pdf
).
The online version of this guide has additional information, including the following sections: “TV
output”, “Extra troubleshooting”, “Display information”, “Hardware information”, “Customer
support”, “Warranty”, and “Software license agreement”.
The “Extra troubleshooting” section includes more information on the following problems:
• Can’t use Windows, Windows reports a
configuration error, and/or can’t install or uninstall
Matrox display driver
• Monitor settings aren’t automatically detected
• After game for Windows 95/98/2000 starts, monitor
doesn’t display properly
• Matrox Diagnostic or setup program reports an IRQ
problem
• Game for Windows 95/98 doesn’t start or runs
slower than normal
• After restarting computer, Windows 95/98 warns
that the graphics card isn’t configured correctly
• Using multiple displays under Windows 98/2000 or
NT 4.0, program doesn’t work with main graphics
card
• Not all graphics cards in the computer are fully
supported
• In multi-display mode, displays aren’t numbered
consecutively
• Screen image defects appear, program doesn’t run
properly, or Windows doesn’t work properly
• Program window or dialog box doesn’t appear on
screen
• Video file playback is jerky (skipping frames)
• DVD video playback is jerky (skipping frames)
• Can’t play certain DVD videos
• Can’t record DVD video
• TV image is garbled or unusable
• Computer text is hard to read with a TV
• Poor TV or video recorder image quality
• Can’t record video with a video recorder
• Video appears stretched or squished on a TV
• Sound doesn’t record, video files play back with no
sound, or sound output is distorted or too loud
Note:
Be sure to check for any last-minute release notes at the end of this manual and in the
Matrox CD-ROM
Readme
file. Also, check the Matrox Web site (www.matrox.com/mga)
for the latest Matrox software, technical support, and product information.