ENGLISH Millennium G450 • Millennium G450 LE User Guide 10711-301-0102 2000.08.
Hardware installation This section describes how to install your Matrox card. For information specific to your computer, like how to remove its cover, see your system manual. WARNING: To avoid personal injury, turn off your computer, unplug it, and then wait for it to cool before you touch any of its internal parts. Also, static electricity can severely damage electronic parts.
Choose an expansion slot Most computers have different types of expansion slots. Choose an AGP or PCI slot, depending on the type of Matrox card you have. Your system manual should identify the location of each type of expansion slot in your computer. (Back of computer) AGP slot PCI slot ISA slot WARNING: Inserting your Matrox card into the wrong type of slot could damage your card, your computer, or both. If you have an AGP card, don’t insert the plastic tab (see picture) into the slot.
5 Connect your monitors Simply plug your monitor cables into the monitor connectors on your Matrox card. Make sure each end of the monitor cables are properly connected and fastened. Note: Before you restart your computer, make sure your monitors are turned on. Do this each time you restart your computer. Otherwise, the software may not be able to properly detect your monitors.
Software installation 9x NT 2k NT 2k This section describes how to install Matrox software for Windows 95/98*/2000 or NT 4.0. (For other operating systems, see the Readme file in the root folder of the Matrox installation CD-ROM.) Windows 2000 or NT 4.0 – You may need administrator rights to install certain software. For more information, see Windows documentation. 1 9x 2k 2 Restart your computer If you’re using Windows 95/98/2000, it detects new hardware when you restart.
Software setup Your Matrox display driver includes Matrox PowerDesk software. This software helps you get the most out of your Matrox graphics card. This section has important information on how to configure your display settings using Matrox PowerDesk software. Accessing PowerDesk property sheets Many display controls are on Matrox PowerDesk property sheets. You can identify Matrox PowerDesk property sheets by the icon appearing on the tab.
9x 2k Windows 95/98/2000 – If you have a Plug-and-Play (DDC) monitor, Windows should automatically use the correct settings for your monitor. To make sure the correct monitor is selected in Windows: 1 Right-click your Windows desktop background, then click Properties " Settings. 2 Depending on what version of Windows you have, click Change Display Type, or Advanced Properties " Monitor, or Advanced " Monitor. If you’re using a multi-display desktop, select a display before clicking Advanced.
2k 3 Click OK " Yes to restart your computer and for changes to take effect. 4 If multi-display mode isn’t automatically enabled when you restart Windows: a Right-click your Windows desktop background, then click Properties " Settings. b Select the disabled display, enable the Extend my Windows desktop onto this monitor check box, then click OK. Windows 2000 – 1 Access the PowerDesk DualHead property sheet (see “Accessing PowerDesk property sheets”, page 6).
6 Move the Desktop area slider to adjust your multi-display desktop, then click OK to accept your changes. Note: In multi-display mode under Windows NT 4.0, the same display resolution and color palette is used for each display. 9x NT 2k Other DualHead features If your Matrox graphics card has a second monitor connector you can also use these features: Windows 95/98/2000 or NT 4.0 – ! DualHead Clone – View a copy of your main display on your secondary display.
Troubleshooting Basic procedures This section explains basic procedures that are referred to by some troubleshooting items in this guide. Restarting in safe mode What follows is information on how to restart your computer in safe mode (or VGA mode). If your primary display is usable: 9x NT 2k Windows 95/98/2000 or NT 4.0 – 1 Restart your computer: # Windows 95/98 – Click # Windows 2000 – Click # Windows NT 4.0 – Click " Shut Down " Restart " OK. " Shut Down, select Restart, then click OK.
NT Windows NT 4.0 – 1 Press [Ctrl]+[Alt]+[Del] " [Tab] " [Tab] " [Enter] " [$] (down arrow) " [Enter] to restart your computer. 2 From the startup menu, choose Windows “VGA mode”. Main troubleshooting This section addresses possible problems that could prevent you from using your computer. Problem 1Cause Computer doesn’t display information or boot after Matrox card is installed Your Matrox card may not be properly installed. 1Solution Make sure your Matrox card is properly installed.
4Cause 1Solution The BIOS of your Matrox graphics card may need to be updated or restored. For advanced users – If you have another VGA-compatible graphics card (ISA or PCI), you can try resetting the BIOS of your Matrox graphics card. 1 Turn off your computer and insert the other graphics card into an expansion slot. For more information on expansion slots, see “Choose an expansion slot”, page 3. 2 Plug your monitor into the other graphics card and restart your computer.
2Solution Make sure the monitor power cable is firmly in place. 3Solution Make sure the connection to the back of the monitor is firmly in place. If your monitor uses BNC input, make sure the Red (R), Green (G), Blue (B), Horizontal Sync (HSYNC – white or gray wire), and Vertical Sync (VSYNC – black wire) connections are firmly in place and plugged into the correct input. 3Cause Bayonet Nut Connect (BNC) If your monitor uses BNC input, one or more connection settings may be incorrect.
4 Restart your computer normally. 5 Make sure the correct monitor is selected in Windows (see “Monitor setup”, page 6). 6 Make sure you’re not using inappropriate monitor setting customizations: Access the PowerDesk Monitor Settings property sheet (see “Accessing PowerDesk property sheets”, page 6), then click Delete all customizations. 7 Restore your original display settings (see steps 2 and 3).
2Cause 1Solution Files on your system may have been deleted or corrupted. Remove, then restore Matrox software: Note: Before removing software, make sure you have all the necessary files to reinstall software that may still be needed. Also, make sure the display driver you reinstall supports all Matrox products in your computer. 9x NT 2k Windows 95/98/2000 or NT 4.0 – 1 If your primary display is unusable, restart your computer in safe mode or VGA mode (see “Restarting in safe mode”, page 10).
More information We provide additional documentation in help files, Readme files, and Adobe Acrobat PDF (Portable Document Format) files. To view or print PDF files, use the Acrobat Reader program, which you can install from the Matrox installation CD-ROM. This guide is available on the CD-ROM as a PDF file (Doc\English\Guide\Guide_en.pdf).
TV output You can view or record the secondary display of your Matrox graphics card with a TV or a video recorder. This section describes this TV output feature: Note: TV output isn’t supported with full-screen DOS display modes (for example, the information you see before Windows starts) or with standard VGA mode (for example, when you restart Windows in “safe mode”). Older programs may use these display modes. While one of these display modes is in use, your TV displays nothing (black).
3 Connect video output To connect to a TV or a video recorder, you’ll need a composite video (RCA) or Svideo cable. If your video device (a TV or a video recorder) didn’t come with one of these cables, these types of cable are available at most electronics stores. The type of cable you use depends on what your video device supports. Many video devices support composite video connections, and some higher-quality video devices support S-video connections.
4 Connect audio output Typically, the sound output from a computer comes from speakers connected to your sound card. If you prefer, you can hear or record the sound output from your computer using the same TV or video recorder you connect to your graphics card. To do this, you need an audio cable with a stereo jack on one end and two RCA connectors on the other end. If you don’t have this type of cable, you can buy one at most consumer electronics stores.
Software setup If a TV or video recorder is connected to the second monitor connector on your Matrox graphics card, you can use TV output mode to view or record your display on your TV or video recorder. (To connect video devices to your computer, see page 17.) TV settings have lower resolutions and refresh rates than typical computer monitor settings. Lower refresh rates may result in more noticeable flicker. Note: Two TV standards are supported for TV output.
Extra troubleshooting Graphics The following troubleshooting items address problems related to graphics cards. Problem Can’t use Windows, Windows reports a configuration error, and/or can’t install or uninstall Matrox display driver Note: Windows 2000 or NT 4.0 – You may need administrator rights to install certain software. For more information, see Windows documentation. 1Cause 1Solution 2Cause The problem may be specific to the motherboard in your computer.
4 In the following folders, remove all files or folders related to “PowerDesk” (pd*.*), “Matrox” or “MGA”. (For more information on some files, right-click on them in Windows Explorer, then click Properties " Version. The following paths assume default installations and may be different on your computer.) # C:\Windows\Start Menu\Programs\StartUp # C:\Windows\Startmenu\Programs # C:\Windows\System # C:\Program Files Note: Recent versions of Matrox PowerDesk for Windows 95/98 (5.
Problem Monitor settings aren’t automatically detected WARNING: If incorrect software monitor settings are used, your display may become unusable and some monitors can be permanently damaged. For more information, see your monitor manual. Note: To check if your monitor settings are properly selected: 1 Windows 95/98/2000 – Right-click your Windows desktop background, then click Properties " Settings " Advanced " Monitor. If you’re using multi-display mode, select a display before clicking Advanced.
3Cause You may be using BNC connectors with a Plug-and-Play monitor. The Plug-and-Play feature of a monitor can’t be used with BNC connectors. 1Solution If there’s an HD-15 connector at the back of your monitor, use this connector instead of the BNC connectors.
Problem Matrox Diagnostic or setup program reports an IRQ problem (3D and video programs don’t work) 1Cause 1Solution 9x 2k NT Your computer or program may not work well with bus mastering. Disable bus mastering: (If you want to continue using bus mastering, see the other solutions.) Windows 95/98/2000 – 1 Access the Matrox PowerDesk Options property sheet (see “Accessing PowerDesk property sheets”, page 6). 2 Clear the Use bus mastering check box.
1Solution Change settings in your computer BIOS setup utility. If your computer has the options of enabling Plug-and-Play detection, or assigning an IRQ to a VGA adapter, make sure they’re enabled. If your computer doesn’t have these options, you may be able to manually assign an IRQ to your graphics card using the BIOS setup utility. For more information on the BIOS setup utility of your computer, see your system manual or contact your system manufacturer.
Problem 9x 1Cause 1Solution Problem 9x 1Cause 1Solution Game for Windows 95/98 doesn’t start or runs slower than normal (program uses Microsoft DirectX interface) An older version of DirectX may be installed. The Matrox CD-ROM setup program installs DirectX, but some programs install an older version of DirectX (overwriting your version). To see what version of DirectX is installed: 1 Access the Matrox PowerDesk Information property sheet (see “Accessing PowerDesk property sheets”, page 6).
Problem Using multiple displays… 98 NT 2k 1Cause Using multiple displays under Windows 98/2000 or NT 4.0, program doesn’t work with main graphics card Your main graphics card may not be controlling your primary display. The graphics card that controls your primary display is the one that first displays information when you restart your computer. (A DualHead-supporting graphics card may display this startup information on both of its displays at the same time.
2Solution 98 2k Windows 98/2000 – For advanced users – To use a program that doesn’t support multidisplay systems, you can disable all displays other than your primary display: 1 Make sure the DualHead disabled option button is selected on the DualHead property sheet. To access this property sheet, see “Accessing PowerDesk property sheets”, page 6. 2 Windows 2000 – Restart your computer in safe mode (see “Restarting in safe mode”, page 10).
Problem 98 NT 2k 1Cause Not all graphics cards in the computer are fully supported (Software doesn’t work with a certain graphics card, or another graphics card doesn’t work at all) If you have different models of graphics cards in your computer, your Matrox display driver may not support all the graphics cards in your computer. Under Windows 98/2000, a display driver may support one or more graphics cards.
Problem In multi-display mode, displays aren’t numbered consecutively 98 NT 2k 1Cause 1Solution If you have more than one graphics card in your computer, the display numbering may not be consecutive for the displays of a multiple-display card (for example, a DualHead supporting card). Display numbering depends on the types of expansion slots used in your computer (AGP and PCI) and the BIOS settings of your computer. Windows 98/2000 – Move the displays in Windows.
2Solution 9x 2k Windows 95/98/2000 – Disable Windows effects: 1 Right-click your Windows desktop background, then click Properties " Effects. 2 Disable one or more features under Visual effects. 3Solution If possible, update your Matrox display driver. Matrox makes new display drivers available on the Matrox Web site (www.matrox.com/mga). 4Solution Disable Matrox hardware acceleration: 9x 2k 2Cause 1Solution Windows 95/98 – 1 Right-click the My Computer icon on the Windows desktop background.
Problem 1Cause 1Solution 2Cause 98 NT 2k Program window or dialog box doesn’t appear on screen Another window or dialog box may be covering the window or dialog box you want to see. Move, close, or minimize any window or dialog box that may be covering the window or dialog box you want to see. Windows 98/2000 or NT 4.0 – If you’re using multi-display mode, the program window or dialog box may be in a display or on a monitor that’s unusable.
4Cause The program window or dialog box may be somewhere off-screen. 9x NT 2k 1Solution If the program window you want to see is named on the Windows taskbar, right-click on it and select Maximize. (If you click Restore the program window goes back to its previous position. To fix this problem, see the other solutions.) 2Solution Manually move the program window or dialog box: 3Solution 98 2k 1 Press [Alt]+[Space]. 2 If you see a pop-up menu, click Move.
Video The following troubleshooting items address problems related to video files. Problem Video file playback is jerky (skipping frames) Note: Jerky video file playback may be the result of slow playback or recording. Slow recording causes frames to be dropped (frames aren’t recorded). If jerky video is caused by frames that were dropped during recording, the problem can only be fixed by recapturing the video under better conditions. 1Cause 1Solution 9x 2k 2Solution Your hard disk may be too slow.
2k NT 2Cause 1Solution 3Cause 1Solution 9x NT 2k Windows 2000 – 1 Right-click the My Computer icon on your Windows desktop background, then click Properties " Hardware " Device Manager. 2 Double-click the IDE ATA/ATAPI controllers list item to expand it, then double-click the name of the appropriate controller. 3 Change each Transfer Mode setting to “DMA if available”. 4 Click OK to accept the changes. Windows NT 4.0 – Install a DMA driver.
DVD The following troubleshooting items address problems related to DVD. (For general video-related troubleshooting items, see “Video”, page 35.) Problem 1Cause 1Solution Problem 1Cause 1Solution Problem DVD video playback is jerky (skipping frames) Your DVD drive may be too slow. If your DVD drive supports DMA transfers, enable this feature (see page 35).
3Cause 1Solution 4Cause 1Solution Problem 1Cause 1Solution 9x 2k NT Matrox software may not be set up for TV output. Particularly, the TV standard selected may not be correct. Windows 95/98/2000 or NT 4.0 – See “Software setup”, page 20. TV output isn’t supported with full-screen DOS display modes (for example, the information you see before Windows starts) or with standard VGA mode (for example, when you restart Windows in “safe mode”). Older programs may use these display modes.
2 Under Font size, select Large Fonts. 3 Click OK to close the dialog box and apply changes. Problem Poor TV or video recorder image quality 1Cause Your software TV settings may need adjusting. 1Solution 2Cause See “Software setup”, page 20. There may be too many video devices between your video source and destination, or one or more of the video devices may be degrading the quality of the video signal.
2 Click DVDMax Options. 3 Select Preserve aspect ratio. 4 Select the aspect ratio of your TV (4:3 or 16:9 – most TVs are 4:3). 5 Select Detect based on video window size. 6 Click OK or Apply for your changes to take effect. For more information, see context-sensitive help. Sound The following troubleshooting items address problems related to sound cards.
3 Click the Recording button, enable all check boxes in the list box, then click OK. 4 For the Line In and/or Microphone controls, make sure the Volume slider levels are okay (if you’re not sure, try half level), and the appropriate Select check box is enabled. 5 Click Options " Properties. 6 Click the Playback button, enable all check boxes in the list box, then click OK.
Display information Notes 9x 9x 2k 42 ! Your Matrox graphics card is 100% VGA compatible and supports all VESA standards: VBE 2.0 (Super VGA modes), DPMS (energy saving), and DDC-2B (Plug-and-Play monitor). ! Matrox graphics cards that can support a secondary display have the Matrox DualHead feature. ! Windows 95/98 – In DualHead Multi-Display mode (see page 7), the graphics memory is divided equally between the main and secondary display.
! In multi-display mode (see “DualHead Multi-Display setup”), each monitor has its own monitor settings (refresh rates). Maximum display resolution Aspect ratio Main display * Secondary display * 4:3/5:4 (traditional) 2048 × 1536 1600 × 1200 16:9/16:10 (wide screen) 1920 × 1200 1600 × 1024 * Millennium G450 LE – With a 24- or 32-bit color palette, the maximum display resolution may be 1280 × 1024.
Maximum horizontal refresh rate (kHz) * Aspect Ratio 4:3/5:4 (traditional) 16:9/16:10 (wide screen) Display resolution Main display Secondary display † (360 MHz RAMDAC) (230 MHz RAMDAC) 640 × 480 130 130 800 × 600 130 130 1024 × 768 130 130 1152 × 864 130 130 1280 × 1024 130 120 1600 × 1200 130 107 1800 × 1440 130 — 1920 × 1440 130 — 2048 × 1536 130 — 856 × 480 130 130 1280 × 720 130 110 1600 × 1024 130 90 1920 × 1080 130 — 1920 × 1200 130 — * Based on a mon
Hardware information Features Millennium G450 Graphics chip 3D features Millennium G450 LE Matrox G450 (256-bit DualBus) VCQ2 (Vibrant Color Quality2), environment-mapped bump mapping, stencil buffering, anisotropic filtering, bilinear filtering, trilinear filtering, alpha blending, anti-aliased vectors, vertex fogging, table fogging, specular highlighting, 16-bit Z-buffering, 32-bit Z-buffering, single buffering, double buffering, triple buffering, texture mapping, MIP mapping, Gouraud shading Main RAM
Pinouts for analog (HD-15) connector 5 10 15 Pin 1 6 11 Signal Pin Signal Pin Signal 1 Analog red output 6 Ground 11 Not connected 2 Analog green output 7 Ground 12 SDA (DDC) 3 Analog blue output 8 Ground 13 TTL horizontal sync 4 Not connected 9 +5 V (DDC) 14 TTL vertical sync 5 Ground 10 Ground 15 SCL (DDC) Pin usage with Matrox TV output adapter (see “TV output”, page 17) 5 10 15 Pin 1 6 11 Signal Pin Signal Pin Signal 1 Composite video 6 Ground 11 Not co
Maximum card dimensions 5.897 in. or 14.978 cm 3.25 in. or 8.
Customer support Matrox Web and FTP sites Matrox is on the Internet with a World Wide Web (WWW) and File Transfer Protocol (FTP) site. Our Web site has product literature, press releases, technical material, a sales office list, trade show information, and other relevant material. Our FTP site contains current drivers for Matrox products. You can download drivers using the Internet FTP site, in addition to our BBS.You can access our FTP server independently, or from the Matrox Web site.
5 Direct Matrox Technical Assistance – If you still can’t resolve a problem (and your Matrox product wasn’t provided by your computer manufacturer), you can get direct technical assistance four ways: # Call Technical Support (Canada) at 514-685-0270. For residents of Quebec only, call 514-822-6330. # Send a FAX to 514-822-6363, Attention: Graphics Technical Assistance. # Visit our technical support Web site at www.matrox.com/mga/tech_supp/home.htm.
Where to get information For display information: 9x 2k ! NT ! Windows 95/98/2000 – access the Information property sheet (see “Accessing PowerDesk property sheets”, page 6). Windows NT 4.0 – click " Programs " Matrox PowerDesk NT " Matrox Display Properties " Information. For system information: 50 9x 2k ! Windows 95/98/2000 – right-click the My Computer icon on your Windows desktop background, then click Properties. 98 2k ! Windows 98/2000 – click System Information.
Warranty A. Limited Warranty Statement 1. Matrox Graphics Inc. (“Matrox”) warrants to the end-user customer, who provides adequate proof of purchase that Matrox hardware products purchased from Matrox authorized dealers will be free from defects in materials and workmanship for a period of three (3) years from the date of purchase. This warranty applies only to the original enduser purchaser and is non-transferable. Conditions and limitations of Matrox’s warranty are stated below. 2.
C. Limitations of Liability 1. EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THE LIMITED WARRANTY STATEMENT, IN NO EVENT SHALL MATROX BE LIABLE FOR: a. any direct, indirect, special, incidental, consequential, foreseeable or unforeseeable, or punitive damages, whether based on contract, tort, delict or any other legal theory and whether advised of the possibility of such damages; and/or b.
Software license agreement Single User Products This Matrox software (the “Software”) is copyrighted by Matrox Graphics Inc. All rights are reserved. The purchaser is granted a license to use the software only, subject to the following restrictions and limitations. 1. The license is for the original purchaser only, and is not transferable without written permission of Matrox. 2. The original purchaser may use the Software on a single computer owned or leased by the original purchaser.
Index A address, Matrox Adobe Acrobat AGP 49 16 3 B H S-video hardware acceleration 31 information 45–47 installation 2–4 T technical assistance BBS, Matrox BIOS BNC monitor connection bus mastering 13, 24 25 C 25, 26 M 4, 12, 16, 27 composite video 19 customer support 48–50, 51–52 CD-ROM, Matrox D DDC installation hardware 2–4 software 5 IRQ 7 DirectX 27 display modes 17 primary 12, 28, 33 secondary 17 display information 42–44 7, 42 DualHead E monitor connection setup 4 connector
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USA FCC Compliance Statement Remark for the Matrox hardware products supported by this guide These devices have been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
EUROPE (English) European user’s information – Declaration of Conformity Remark for the Matrox hardware products supported by this guide These devices comply with EC Directive 89/336/EEC for a Class B digital device. They have been tested and found to comply with EN55024/CISPR22 and EN55024/CISPR24. In a domestic environment these products may cause radio interference in which case the user may be required to take adequate measures.
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Copyright © 2000 Matrox Graphics Inc. • (English) All rights reserved. • (Français) Tous droits réservés. • (Deutsch) Alle Rechte vorbehalten. • (Italiano) Tutti i diritti riservati. •(Español) Reservados todos los derechos. Trademarks • Marques déposées • Warenzeichen • Marchi registrati • Marcas registradas Matrox Electronic Systems Ltd. .......................................... Matrox®, Matrox Mystique®, Rainbow Runner® Matrox Graphics Inc. ...........................................................
(English) Disclaimer THE INFORMATION IN THIS GUIDE IS SUBJECT TO CHANGE AT ANY TIME AND WITHOUT NOTICE. Matrox Graphics Inc. reserves the right to make changes in specifications at any time and without notice. The information provided by this document is believed to be accurate and reliable. However, no responsibility is assumed by Matrox Graphics Inc. for its use; nor for any infringements of patents or other rights of third parties resulting from its use.
Matrox Graphics Inc. Deutschland 1055 St-Regis Blvd. Dorval, Quebec Canada H9P 2T4 Matrox Electronic Systems GmbH Inselkammerstaße 8 D-82008 Unterhaching bei München, Deutschland Tel: (514) 822-6320 Fax: (514) 822-6363 Fax-back service: (514) 685-0174 BBS: (514) 685-6008 Technical support: (514) 685-0270 In Quebec, call: (514) 822-6330 www.matrox.com/mga/tech_supp/home.
