User guide

Matrox Graphics Card – User Guide 33
Sound troubleshooting
The following troubleshooting items address problems related to sound cards.
Problem Sound doesn’t record, video files play back with no sound, or sound output is
distorted or too loud
Cause
If the sound problem is with a particular device (for example, TV or speaker), the volume
control on the device itself may need adjusting.
Solution Adjust the volume control on the device itself.
Cause Audio cables may be loose or incorrectly wired.
Solution Make sure your sound card cables are properly connected (see “Connect audio output”,
page 28).
Cause Your sound card’s Windows software settings may be incorrect. Specifically, input or output
may be disabled, or volume levels may be too low or too high.
Solution Windows 95/98 or NT 4.0 – Make sure your sound card’s Windows software settings are
correct.
1
Double-click the speaker icon ( ) on the Windows taskbar.
If you
don’t see the speaker icon:
a
Click Æ Settings Æ Control Panel .
b
Double-click the Multimedia icon.
c
Enable the “ Show volume control on the taskbar ” check box.
d
Click OK .
e
Double-click the speaker icon on the taskbar.
2
Click Options Æ Properties .
3
Click the Recording button, enable all check boxes in the list box, then click OK .
4
For the Line In and/or Microphone controls, make sure the Vo lu me slider
levels are okay (if you’re not sure, try half level), and the
Select check
boxes are enabled.
5
Click Options Æ Properties .
6
Click the Playback button, enable all check boxes in the list box, then click
OK .
NTNT
9x
9x