User guide

24 Matrox Graphics Card – User Guide
Cause
Too many programs may be running (using up computer resources).
Solution Close other programs, including memory-resident programs like System Agent .
Cause Your display settings may be too high. As a result, video file playback may not be fully
supported by Matrox hardware.
Solution
Try lowering your display settings. We recommend a 1024 × 768 display resolution with a
16-bit color palette.
Windows 95/98 or NT 4.0 – To access display settings, see “Accessing PowerDesk property
sheets”, page 8.
Cause Your Matrox graphics card may be sharing an IRQ (interrupt
request) with another PCI card in your computer (for example, a
network card).
Windows 95/98 – To see if your graphics card is sharing an IRQ:
1 Right-click the My Computer icon on your Windows desktop
background, then click
Properties Æ Device Manager Æ
Properties .
2 Look in the list box to see if your Matrox graphics card is
assigned the same IRQ number as another PCI card in your
computer.
Solution Try moving the PCI card to another PCI slot in your computer. For more information, see the
documentation for this card or see your system manual.
DVD
The following troubleshooting items address problems related to DVD.
Problem DVD video playback is jerky (skipping frames)
(see also “Video”, page 23)
Cause
Your DVD drive may be too slow.
Solution If your DVD drive supports DMA transfers, enable this feature.
NTNT
9x
9x
9x9x
Note: Not all DVD drives support DMA well. For more information, see the documentation
that came with your DVD drive.