ENGLISH Millennium G400 • Millennium G400 MAX User Guide 10526-301-0520 2000.02.
Hardware installation WARNING: To avoid personal injury, turn off your computer, unplug it, and then wait for it to cool before you touch any of its internal parts. Also, static electricity can severely damage electronic parts. Before touching any electronic parts, drain static electricity from your body (for example, by touching the metal frame of your computer). When handling a card, carefully hold it by its edges and avoid touching its circuitry.
WARNING: Inserting your Matrox card into the wrong type of slot could damage your card, your computer, or both. Don’t insert the plastic tab of your AGP card (see picture) into the slot. Plastic tab PCI card 4 Insert your Matrox card Remove the cover for the slot you intend to use. Save the screw for the mounting bracket. Position your Matrox card over the expansion slot you’ve chosen. Push the card in firmly and evenly until it’s fully seated in the slot.
6 If your Matrox card has a second monitor connector: Connect the second monitor 1 Simply plug your second monitor cable into monitor connector 2 on your Matrox card. Make sure the other end of the monitor cable is properly connected to your monitor. See your monitor manual for more information. 2 Note: Instead of a computer monitor, you can connect a TV or VCR to the second monitor connector. You can do this using the special adapter included with your Matrox card.
Software installation 9x NT 2k This section describes how to install Matrox software for Windows 95/98/2000 or NT 4.0. (For other operating systems, see the Readme file in the root folder of the Matrox installation CD-ROM.) 1 9x 2k 2 Restart your computer If you’re using Windows 95/98/2000, it detects new hardware when you restart. If Matrox display drivers haven’t been previously installed, Windows reports finding a PCI adapter (even if you have an AGP card).
Software setup Your Matrox display driver includes Matrox PowerDesk software. This software helps you get the most out of your Matrox graphics card. This section has important information on how to configure your display settings using Matrox PowerDesk software. Accessing PowerDesk property sheets Many display controls are on Matrox PowerDesk property sheets. You can identify Matrox PowerDesk property sheets by the icon appearing on the tab.
2 Depending on what version of Windows you have, click Change Display Type, or Advanced Properties Æ Monitor, or Advanced Æ Monitor. 3 If the monitor name listed doesn’t match your monitor, click the Change button to select a new monitor name. Follow the on-screen instructions. For more information on Windows monitor settings, see Windows documentation.
DualHead Multi-Display setup If your Matrox graphics card has a second monitor connector (see page 4), you can enable a second display (for example, a computer monitor or a TV) as part of your Windows desktop. This is the Matrox DualHead Multi-Display feature. To use this feature: 98 2k Windows 98 – 1 Access the PowerDesk DualHead property sheet (see “Accessing PowerDesk property sheets”, page 6). 2 Select the DualHead Multi-Display option button.
NT Windows NT 4.0 – 1 Click Æ Programs Æ Matrox PowerDesk NT Æ Matrox Display Properties Æ DualHead. 2 Select the DualHead Multi-Display option button. 3 Click OK Æ Yes to restart your computer and for changes to take effect. 4 Click Æ Programs Æ Matrox PowerDesk NT Æ Matrox Display Properties Æ Settings. 5 Click Multi-Display Desktop ( ). 6 Move the Desktop area slider to adjust your multi-display desktop, then click OK to accept your changes.
More PowerDesk information For more information on Matrox PowerDesk: 9x NT 2k Windows 95/98/2000 or NT 4.0 – „ 9x 2k Windows 95/98/2000 – „ NT For context-sensitive help where available, click the “ ” icon in the title bar, then click the item you want help on. Right-click a help topic for a pop-up menu that lets you print or copy it. (Some help topics are only available through context-sensitive help.
Troubleshooting This section addresses possible problems that could prevent you from using your computer. Problem 1Cause Computer doesn’t display information or boot after Matrox card is installed Your Matrox card may not be properly installed. 1Solution Make sure your Matrox card is properly installed. Specifically, make sure the card is firmly inserted in its expansion slot and that all connections to it are firmly in place. For more information, see “Hardware installation”, page 2.
Note: Make sure your computer uses the other graphics card to control your primary display. Your primary display is the one that first displays information when your computer restarts. For more information, see “Using multiple displays…”, page 16, solutions 2 and 3. 3 Make sure Matrox System Utilities are installed on your computer. (These can be installed from your Matrox CD-ROM.
4Solution Make sure the connection to the back of the monitor is firmly in place. This could be a 15-pin or BNC connection. If your monitor uses BNC input, make sure the Red (R), Green (G), Blue (B), Horizontal Sync (HSYNC – white or gray wire), and Vertical Sync (VSYNC – black wire) connections are firmly in place and plugged into the correct input. 3Cause Bayonet Nut Connect (BNC) If your monitor uses BNC input, one or more connection settings may be incorrect.
b Before Windows starts, press [F8] for the Windows startup menu to appear. (With Windows 98, if [F8] doesn’t work, instead try pressing and holding [Ctrl] before Windows starts.) c Select “safe mode”, then press [Enter]. 2 Right-click the Windows desktop background, then click Properties Æ Settings. 3 Move the Desktop area (Windows 95) or Screen area (Windows 98/2000) slider down to its lowest setting, then click OK. 4 Restart your computer normally.
2Cause 1Solution Files on your system may have been deleted or corrupted. Remove, then restore Matrox software: Note: Before removing software, make sure you have all the necessary files to reinstall software that may still be needed. Also, make sure the display driver you reinstall supports all Matrox products in your computer. 9x NT 2k Windows 95/98/2000 or NT 4.0 – 1 If primary display is currently unusable: Windows 95/98 – a Press [Ctrl]+[Alt]+[Del] twice to restart your computer.
Problem Using multiple displays… 98 NT 2k 1Cause Using multiple displays under Windows 98/2000 or NT 4.0, program (for example, a game) doesn’t work with main graphics card Your main graphics card may not be controlling your primary display. Your primary display is the one that first displays information when your computer restarts. Programs that don’t recognize multiple displays may not work with a graphics card unless it’s controlling your primary display.
More information We provide additional documentation in help files, Readme files, and Adobe Acrobat PDF (Portable Document Format) files. To view or print PDF files, use the Acrobat Reader program, which you can install from the Matrox installation CD-ROM. This guide is available on the CD-ROM as a PDF file (Doc\English\Guide\Guide_en.pdf).
TV output If your Matrox graphics card has a second monitor connector, you can connect it to a TV or video recorder. This section describes how to use a TV or video recorder with your Matrox graphics card. Connection setup 1 9x NT 2k Turn off computer Windows 95/98/2000 or NT 4.0 – To shut down your computer, click Æ Shut down Æ OK, then turn off your computer. Æ Shut Down WARNING: Don’t change monitor connections while your computer is turned on.
3 Connect video output To connect to a TV or video recorder, you’ll need the TV adapter included with your Matrox graphics card and you’ll need a composite or S-video cable. If your video device (TV or video recorder) didn’t come with composite video (RCA) or S-video cables, this type of cable is available at most electronics stores. The type you use depends on what your video device (TV or video recorder) supports.
4 Connect audio output Typically, the sound output from a computer comes from speakers connected to your sound card. If you prefer, you can hear or record the sound output from your computer using the same TV or video recorder you connect to your graphics card. To do this, you need an audio cable with a stereo jack on one end and two RCA connectors on the other end. If you don’t have this type of cable, you can buy one at most consumer electronics stores.
Software setup * If a TV or video recorder is connected to the second monitor connector on your Matrox graphics card, you can use TV output mode to view or record your display on your TV or video recorder. (To connect video devices to your computer, see page 18.) While in TV output mode, your computer display may use TV settings. TV settings have lower resolutions and refresh rates than typical computer monitor settings. Lower refresh rates may result in more noticeable flicker.
Note: With the DualHead Clone feature (Windows 95/98/2000), you can avoid using TV settings with your computer monitor. You can do this by enabling the Keep optimal refresh when possible check box in the DualHead Clone Options dialog box. NT Windows NT 4.0 – To adjust TV settings, click Æ Programs Æ Matrox PowerDesk NT Æ Matrox Display Properties Æ Monitor. To adjust advanced TV settings, click Advanced TV Settings.
Extra troubleshooting Note: The latest Matrox software for your product is available on the Web (www.matrox.com/mga). Graphics The following troubleshooting items address problems related to graphics cards. Problem 1Cause Can’t use Windows, Windows reports a configuration error, and/or can’t install or uninstall Matrox display driver Files on your system may have been deleted or corrupted. 1Solution Remove, then restore Matrox software. For more information, see page 15.
ƒ C:\Windows\Start Menu\Programs\StartUp ƒ C:\Windows\Startmenu\Programs ƒ C:\Windows\System ƒ C:\Program Files Note: Recent versions of Matrox PowerDesk for Windows 95/98 (5.x and later) install files only to your Windows System folder. Æ Run, 6 Click type regedit, then click OK. 7 Under HKEY_LOCAL_MACHINE Æ SOFTWARE, remove all items starting with “Matrox” or “MGA”. Note: Recent versions of Matrox PowerDesk for Windows 95/98 (5.
Problem 3 Click Select customizations from the Matrox list. 4 From the Matrox monitor list, select the monitor model you’re using. If your monitor model doesn’t appear in the list, select a monitor that runs at 60 Hz at 640 × 480 (for example, Standard monitor types Æ Vesa 1024X768 @60Hz Æ Next). Follow the onscreen instructions to complete the selection.
3 1Solution Double-click the name of your Matrox display adapter to open a properties dialog box. The type of problem is displayed in the General tab Æ Device status area. Check also the Resources tab Æ Resource type list for an Interrupt Request. Change settings in your computer CMOS setup utility. If your computer has the options of enabling Plug-and-Play detection, or assigning an IRQ to a VGA adapter, make sure they’re enabled.
4Cause 1Solution Problem 9x 1Cause 1Solution Problem 9x 1Cause 1Solution Your computer’s other BIOS settings may be incorrect. Reset your computer BIOS settings to the factory defaults using your computer’s built-in CMOS setup utility. The factory defaults are usually the “safest” settings. Check your system manual for more information. Game for Windows 95/98 doesn’t start or runs slower than normal (program uses Microsoft DirectX interface) An older version of DirectX may be installed.
Problem 98 NT 2k 1Cause Not all graphics cards in the computer are fully supported (Software doesn’t work with a certain graphics card, or another graphics card doesn’t work at all) If you have different models of graphics cards in your computer, your Matrox display driver may not support all the graphics cards in your computer. Under Windows 98/2000, a display driver may support one or more graphics cards.
Problem Screen image defects appear or program doesn’t run properly (example: mouse pointer not drawn properly) 1Cause 1Solution 9x 2k NT Some programs may not work properly with some Matrox acceleration. Disable specific types of software acceleration: Windows 95/98/2000 – 1 Access the Matrox PowerDesk Options property sheet (see “Accessing PowerDesk property sheets”, page 6). 2 Clear one or more check boxes, starting with Use device bitmaps caching. For more information, see context-sensitive help.
2Cause 1Solution Windows 95/98 – There may be a conflict between resources in your system. 1 Right-click the My Computer icon on the Windows desktop background, then click Properties Æ Device Manager. 2 Click the plus sign next to Other devices (if it appears) and Display adapters. 3 Delete any display adapter other than the one for your Matrox graphics card. 4 Restart your computer.
3Solution Make sure your hard disk is using DMA (if your hard disk supports DMA transfers). To use DMA: WARNING: Not all hard disks support DMA well. For more information, see the documentation that came with your hard disk. 9x 2k NT 2Cause 1Solution Windows 95/98 – 1 Right-click the My Computer icon on your Windows desktop background, then click Properties Æ Device Manager. 2 Double-click the Disk drives list item to expand it, then double-click the name of the hard disk you’re using.
3Cause 1Solution 9x NT 2k Your display settings may be too high. As a result, video file playback may not be fully supported by Matrox hardware. Try lowering your display settings. We recommend a 1024 × 768 or lower display resolution with a 16-bit color palette. To access display settings: „ Windows 95/98/2000 – Right click your Windows desktop background, then click Properties Æ Settings. „ Windows NT 4.0 – Click Æ Programs Æ Matrox PowerDesk NT Æ Matrox Display Properties Æ Settings.
9x 2k NT Problem 1Cause 1Solution Windows 95/98 – To enable DMA for a DVD drive: 1 Right-click the My Computer icon on your Windows desktop background, then click Properties Æ Device Manager. 2 Double-click the Disk drives list item to expand it, then double-click the name of the DVD drive you’re using. 3 Click Settings, then enable the DMA check box. 4 Click OK Æ OK Æ Yes to restart your computer and for changes to take effect.
2Cause Your TV or video recorder may not be properly set up. 1Solution If a TV is connected to your Matrox graphics card and the TV has a TV/VIDEO switch, set it to VIDEO. For more information, see your TV manual. 2Solution If a video recorder is connected to your Matrox graphics card and the video recorder has a TUNER/LINE switch, set it to LINE. For more information, see your video recorder manual. 3Cause Matrox software may not be set up for TV output.
NT 2 Move the Desktop area (Windows 95) or Screen area (Windows 98/2000) slider to a lower setting. 3 Click OK to close the dialog box and apply changes. Windows NT 4.0 – 1 Click Æ Programs Æ Matrox PowerDesk NT Æ Matrox Display Properties Æ Settings. 2Solution 9x NT 2k 2 Move the Display area slider to a lower setting. 3 Click OK to close the dialog box and apply changes.
3Cause 1Solution Problem 1Cause 1Solution Problem 1Cause 9x 2k 1Solution The image settings on your TV may need adjusting. Some TVs have an aperture control sometimes called PICTURE. Lowering this setting may reduce this problem. Reducing your TV’s brightness setting may also improve image quality. For more information, see your TV manual. Can’t record video with a video recorder The video source may be copy protected. Your Matrox product may not let you make copies of copy-protected video.
Sound The following troubleshooting items address problems related to sound cards. Problem 1Cause 1Solution 2Cause 1Solution Sound doesn’t record, video files play back with no sound, or sound output is distorted or too loud If the sound problem is with a particular device (for example, TV or speaker), the volume control on the device itself may need adjusting. Adjust the volume control on the device itself. Audio cables may be loose or incorrectly wired.
4Cause 1Solution 38 7 For the Master, Line and/or Wave controls, make sure the Volume sliders are at onequarter to one-half levels (if you’re not sure, try half level), and the Mute check boxes are cleared. 8 Close the dialog box. The problem may be specific to the sound card you have. For more information, see your sound card manual.
Display information Notes 9x „ Your Matrox graphics card is 100% VGA compatible and supports all VESA standards: VBE 2.0 (Super VGA modes), DPMS (energy saving), and DDC-2B (Plug-and-Play monitor). „ Matrox graphics cards that can support a secondary display have the Matrox DualHead feature. For information on which card models support this feature, see “Hardware information”, page 43.
Maximum display resolution Aspect ratio Main display Secondary display 4:3/5:4 (standard) 2048 × 1536 1280 × 1024 16:9/16:10 (wide screen) 1920 × 1200 1280 × 720 Maximum vertical refresh rate (Hz) * Aspect ratio 4:3/5:4 (standard) 16:9/16:10 (wide screen) Main display Display resolution 300 MHz RAMDAC 360 MHz RAMDAC (135 MHz RAMDAC) 640 × 480 200 200 200 800 × 600 200 200 180 1024 × 768 160 160 115 1152 × 864 140 140 95 1280 × 1024 120 120 75 1600 × 1200 100 100 — 18
Maximum horizontal refresh rate (kHz) * Aspect Ratio 4:3/5:4 (standard) 16:9/16:10 (wide screen) Main display Display resolution 300 MHz RAMDAC 360 MHz RAMDAC Secondary display (135 MHz RAMDAC) 640 × 480 130 130 130 800 × 600 130 130 120 1024 × 768 130 130 95 1152 × 864 130 130 85 1280 × 1024 130 130 80 1600 × 1200 130 130 — 1800 × 1440 120 130 — 1920 × 1440 115 130 — 2048 × 1536 110 130 — 856 × 480 130 130 108 1280 × 720 130 130 76 1600 × 1024 130 130
Supported VESA modes In the table below, VESA modes supported by your Matrox graphics card are indicated by a VESA mode number. Many Super VGA DOS programs use VESA modes.
Hardware information Features Millennium G400 Millennium G400 Millennium G400 MAX (single-display) (DualHead) (DualHead) Graphics chip 3D features Main RAMDAC Secondary RAMDAC Memory Memory type Matrox G400 (256-bit DualBus) VCQ2 (Vibrant Color Quality2), environment-mapped bump mapping, stencil buffering, anisotropic filtering, bilinear filtering, trilinear filtering, alpha blending, anti-aliased vectors, vertex fogging, table fogging, specular highlighting, 16-bit Z-buffering, 32-bit Z-buffering,
Video specifications „ Separate sync monitors only „ The video follows the PS/2 standard, with no sync on RGB, and no blanking pedestal. Black or blank – 0.0 V; White – 0.700 V. „ There are five connections to a monitor that uses BNC (Bayonet Nut Connect) connectors – R, G, B, HSYNC (white or gray wire), and VSYNC (black wire).
Customer support Matrox Web and FTP sites Matrox is on the Internet with a World Wide Web (WWW) and File Transfer Protocol (FTP) site. Our Web site has product literature, press releases, technical material, a sales office list, trade show information, and other relevant material. Our FTP site contains current drivers for Matrox products. You can download drivers using the Internet FTP site, in addition to our BBS. You can access our FTP server independently, or from the Matrox Web site.
5 MATFAX instant fax – Call our dial-up Matrox fax service at 514-685-0174. Using a touch-tone phone, you can have faxes sent to you automatically 24 hours a day. Available documents include common installation problems, available drivers and updates, and product data sheets.
Where to get information For display information: 9x 2k „ Windows 95/98/2000 – access the Information property sheet (see “Accessing PowerDesk property sheets”, page 6). NT „ Windows NT 4.0 – click Æ Programs Æ Matrox PowerDesk NT Æ Matrox Display Properties Æ Information. For system information: 9x 2k „ Windows 95/98/2000 – right-click the My Computer icon on your Windows desktop background, then click Properties. 98 2k „ Windows 98/2000 – click System Information.
Warranty A. Limited Warranty Statement 1. Matrox Graphics Inc. (“Matrox”) warrants to the end-user customer, who provides adequate proof of purchase that Matrox hardware products purchased from Matrox authorized dealers will be free from defects in materials and workmanship for a period of three (3) years from the date of purchase. This warranty applies only to the original enduser purchaser and is non-transferable. Conditions and limitations of Matrox’s warranty are stated below. 2.
C. Limitations of Liability 1. EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THE LIMITED WARRANTY STATEMENT, IN NO EVENT SHALL MATROX BE LIABLE FOR: a. any direct, indirect, special, incidental, consequential, foreseeable or unforeseeable, or punitive damages, whether based on contract, tort, delict or any other legal theory and whether advised of the possibility of such damages; and/or b.
Index A 46 17 address, Matrox Adobe Acrobat AGP 2 B hardware acceleration 29 information 43–44 installation 2–4 T 16, 27 13 25 bus mastering C 34 19, 20 composite video 45 CompuServe 45–47, 48–49 customer support D monitor connector 12 settings 12–15, 24 setup 6–7 U unified display driver multi-display mode 6, 7, 8, 9 setup 8–9 O 27 display information 39–42 8, 39 DualHead VGA online documentation P 7, 14 7, 39, 42 2, 39, 42 W warning 2, 3, 6, 13, 18, 21, 31, 32 E PDF e-mail
Software license agreement Single User Products This Matrox software (the “Software”) is copyrighted by Matrox Graphics Inc. All rights are reserved. The purchaser is granted a license to use the software only, subject to the following restrictions and limitations. 1. The license is for the original purchaser only, and is not transferable without written permission of Matrox. 2. The original purchaser may use the Software on a single computer owned or leased by the original purchaser.
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USA FCC Compliance Statement Remark for G4+M series This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
EUROPE (English) European user’s information – Declaration of Conformity Remark for G4+M series This device complies with EC Directive 89/336/EEC for a Class B digital device. It has been tested and found to comply with EN50081-1 and EN50082-1. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.To meet EC requirements, shielded cables must be used to connect the monitor and other peripherals to the card.
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(English) Disclaimer THE INFORMATION IN THIS GUIDE IS SUBJECT TO CHANGE AT ANY TIME AND WITHOUT NOTICE. Matrox Graphics Inc. reserves the right to make changes in specifications at any time and without notice. The information provided by this document is believed to be accurate and reliable. However, no responsibility is assumed by Matrox Graphics Inc. for its use; nor for any infringements of patents or other rights of third parties resulting from its use.
Matrox Graphics Inc. Deutschland 1055 St-Regis Blvd. Dorval, Quebec Canada H9P 2T4 Tel: (514) 822-6320 Matrox Electronic Systems GmbH Inselkammerstaße 8 D-82008 Unterhaching bei München, Deutschland Fax: (514) 822-6363 Tel: 089 614 474-0 Fax-back service: (514) 685-0174 Fax: 089 614 9743 BBS: (514) 685-6008 BBS: 089 614 00 91 Technical support: (514) 685-0270 In Quebec, call: (514) 822-6330 E-mail: graphics.techsupport@matrox.com BBS (ISDN): 089 614 474-91 Web site: www.matrox.
