User guide

56 Matrox Marvel – User Guide
3
Solution
Make sure the PC-VCR Remote input settings are correct (see “Matrox PC-VCR Remote
program”, page 31).
2
Cause
PC-VCR Remote video tuning settings may be set too low.
1
Solution
Reset the video tuning settings to default values: On the PC-VCR Remote, click Properties
()
Æ Video Æ Default Tuning Æ OK .
Problem Can’t create Matrox MJPEG video files
(with video editing, video capture or 2D/3D animation programs)
1
Cause
An unsupported video file resolution (size) may be selected.
1
Solution
In the video file creation settings of the program you’re using, make sure an MJPEG
resolution supported by your Matrox product is selected (see “Matrox MJPEG resolutions”,
page 70).
For information on how to select the video file creation resolution, see the documentation of
the program you’re using.
Problem Video file playback is jerky (skipping frames)
1
Cause
Your hard disk may be too slow.
1
Solution
Try defragmenting your hard disk.
Windows 95/98 – To defragment a hard disk, click Æ Programs Æ Accessories Æ
System Tools Æ Disk Defragmenter .
If this program isn’t installed:
1 Click Æ Settings Æ Control Panel .
2 Double-click Add/Remove Programs .
3 Click Windows Setup .
4 Double-click Disk Tools .
5 Enable the Disk Defragmenter check box.
Note: Jerky video file playback may be the result of slow playback or recording. Slow
recording causes frames to be dropped (frames aren’t recorded). If jerky video is caused by
frames that were dropped during recording, the problem can only be fixed by recapturing the
video under better conditions.
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