User guide

30 Matrox Marvel – User Guide
More troubleshooting
The online version of this guide (see page 20) has extra troubleshooting items dealing with problems
such as:
„ Can’t use Windows 95/98, Windows reports a configuration error, and/or can’t install or
uninstall display driver
„ After game for Windows 95/98 starts, monitor doesn’t display properly
„ Matrox Diagnostic or setup program reports an IRQ problem
„ Game for Windows 95/98 doesn’t start or runs slower than normal
„ After restarting computer, Windows 95/98 warns that the graphics card isn’t configured
correctly
„ Screen image defects appear or program doesn’t run properly
„ Can’t use a video program
„ Can’t record video from a video player
„ No picture in PC-VCR Remote video window
„ Can’t create Matrox MJPEG video files
„ Video file playback is jerky (skipping frames)
„ Poor video capture quality
„ Mouse pointer flickers or disappears when it’s over a video window
„ PC-VCR Remote reports that it doesn’t detect the TV tuner or there’s no TV in the video
window when ‘TV’ input is selected
„ DVD video playback is jerky (skipping frames)
„ Can’t play certain DVD videos
„ TV image is garbled or unusable
„ Computer monitor becomes garbled or unusable while in TVoutput mode
„ Computer text is hard to read with a TV
„ Poor TV image quality
„ Video appears stretched or squished on a TV
„ Sound doesn’t record, video files play back with no sound, or sound output is distorted
or too loud