User guide

28 Matrox Maevex 5100 Series – User Guide
3
Cause Windows Server 2008 only – The Windows SSDP Discovery service may be disabled on your
system.
1
Solution Make sure the SSDP Discovery service is enabled on your system.
1 From the Start screen, click All Programs Æ Administrative Tools Æ Services *. (* You
may need administrator rights to access Windows services.)
2 Double-click SSDP Discovery .
3 Next to Startup type , select Manual .
4 Click OK .
4
Cause Network discovery and file sharing may not be enabled on your system.
1
Solution Enable network discovery and file sharing on your system.
Windows 8/7 –
1 Windows 8 – From the Start screen, go to All Apps Æ Windows System Æ Control Panel .
Windows 7 – Click Start Æ Settings * Æ Control Panel . (* Depending on your version
and configuration of Windows, this part of the step may not be necessary.)
2 Click Network and Internet * Æ Network and Sharing Center Æ Change advanced
sharing settings
. (* Depending on your version and configuration of Windows, this part
of the step may not be necessary.)
3 Under your current profile, make sure the following options are selected:
 Turn on network discovery
 Turn on file and printer sharing
4 If you make changes to your current profile settings, click Save changes .
5
Cause You may not be using the latest version of Matrox PowerStream software or your Matrox
firmware may be out of date.
1
Solution Make sure all Matrox software is up to date.
6
Cause The firewall for your controller system or for your network may be enabled and may prevent
communication with your Maevex units.
1
Solution Make sure your firewall is properly configured to allow the necessary communication
between your controller system and your Maevex units. For more information, see
“Appendix A – Firewall requirements”.