ENGLISH Matrox® Maevex™ 5100 Series Maevex 5150 Encoder • Maevex 5150 Decoder User Guide 20176-301-0180 2015.04.
Contents About this user guide ............................................................................................. 4 Using this guide .......................................................................................................................................4 More information ....................................................................................................................................4 Overview ......................................................................
Product information .............................................................................................. 41 Specifications .........................................................................................................................................41 Networking support ..............................................................................................................................44 Notes .....................................................................................
About this user guide Your Matrox user guide provides information on connecting and using your Matrox hardware. For information on Matrox PowerStream software features and options, see the help file included with your PowerStream software. Using this guide This guide assumes you’re familiar with basic functions like click, right-click and double-click, and that you’re familiar with the basics of the operating system you’re using.
Overview Thank you for purchasing a Matrox Maevex Series product. Matrox Maevex is a video distribution over IP solution that consists of one or more encoder units and one or more decoder units capable of recording and extending video and audio over a standard IP network. Features Your Matrox Maevex products support the following features: MPEG-4 AVC support using H.
Hardware supplied* Maevex 5150 Encoder – Encoder unit, 1 power supply, 1 DVI to HDMI adapter, 1 CAT 5e network cable (6 ft/1.8 m), 1 analog audio cable. Maevex 5150 Decoder – Decoder unit, 1 power supply. Software available Matrox PowerStream – to use your Matrox graphics hardware. Matrox provides 32-bit and 64-bit versions of the software. Matrox PowerDesk software supports Windows® 8†, Windows® Server® 2012, Windows® Server® 2012 R2, Windows® 7, and Windows® Server® 2008 R2.
Installation overview To install your Matrox product: 1 Connect your product – see “Connecting your Maevex Encoder and Decoder units”, page 8. 2 Validate your setup – see “Validating your Maevex setup”, page 21. 3 Install the software – see “Installing Matrox PowerStream”, page 25.
14Connecting your Maevex Encoder and Decoder units How it works Matrox Maevex Encoder and Decoder units work in conjunction to provide unicast (one-to-one) or multicast (one-to-many) streaming over an IP network. Using Matrox PowerStream software, you can manage your entire Maevex network from a single system. A Matrox Maevex environment is made up of four (4) elements connected to a network: Source Maevex Decoder Maevex Encoder Controller system 8 Source – A video source connected to an encoder.
Setting up your Maevex environment Before connecting your units, we recommend you: Have a DHCP (Dynamic Host Configuration Protocol) server Have a DNS (Domain Name System) server Have a controller system Use at least one output device (monitor or HDTV) to preview your video sources Make sure all devices (Maevex units and controller system) are on the same subnet Have at least one video source Adding an encoder or a decoder unit to your environment To avoid potential problems, before
If a unit has no password, or if a unit password doesn’t match the environment password, that unit is listed as Access denied. You can see the properties of a unit listed as Access denied, but you can’t change them. Updating your unit password If a unit is listed as Access denied you need to update its password to match the environment password. To update a unit password, select the unit tile and click the Change password ( ) icon of the tile.
Connection overview Maevex 5150 Encoder – Back 5V DC LAN1 power (network) VGA (monitor) HDMI Out (monitor) RS232 (RS232 control device) HDMI In (source) Line Out USB (controller system) Line In (source) Matrox Maevex 5100 Series – User Guide 11
Maevex 5150 Decoder – Front RS232 (RS232 device) USB Maevex 5150 Decoder – Back 5V DC power Line Out HDMI (monitor) LAN1/LAN2 (network or decoder unit) 12 Matrox Maevex 5100 Series – User Guide
Connector Encoder Decoder Connector descriptions 5V DC power 9 9 Required encoder connection Description Connect the 5V DC power supply included with your product to this connector. While the 5V DC power supply is connected to the unit and electrical socket, the power LED ( ) is active (not black). For more information on LEDs, see “Description of LEDs”, page 21. 9 Connect a digital monitor to this connector.
RS232 Decoder Encoder Connector Required encoder connection Description 9 9 Optional – To control an RS232 device (such as RS232 a monitor) on one of your decoder units with a serial connection from an RS232 control device. Encoder unit – You need to connect an RS232 serial cable from your RS232 control device to this connector. Use a straight through serial cable to connect your RS232 control device to your encoder.
If your video source has a DVI connector, use the DVI to HDMI adapter included with your Maevex product to connect your video source to your encoder unit. Note: To connect a source to this connector, you need a shielded HDMI cable. If your video source uses a display resolution higher than 720p60, we recommend you use a certified high-speed HDMI cable. 2 Connect to your network Connect a network cable to the LAN 1 connector on your encoder unit.
Note: To connect your monitor to this connector, you need a shielded HDMI cable. If the video output of your unit uses a display resolution higher than 720p60, we recommend using a certified high-speed HDMI cable. If you’re connecting an analog monitor to your unit, connect your monitor cable to the VGA connector on your encoder unit. Note: In PowerStream, while your encoder is set to Pass through as the local output method, the VGA connector is disabled.
7 Connect your power supply Connect your power supply included with your product to the 5VDC connector on your encoder unit. While the 5V DC power supply is connected to the unit and electrical socket, the power LED ( ) is active (not black). For more information on LEDs, see “Description of LEDs”, page 21.
2 Connect to your network Connect a network cable to either the LAN 1 or LAN 2 connector on your decoder unit. Note: You can only use the other network connector on your decoder to daisy chain decoder units. For more information, see “Daisy chaining your decoder units”, page 20. 3 Network cables Connect your analog audio output (optional) Connect your analog audio output device (such as speakers) to the Line Out ( ) connector on your decoder unit.
5 Connect your power supply Connect your power supply included with your product to the 5VDC connector on your decoder unit. While the 5V DC power supply is connected to the unit and electrical socket, the power LED ( ) is active (not black). For more information on LEDs, see “Description of LEDs”, page 21.
Daisy chaining your decoder units You can daisy chain the network connections for your decoder units by connecting one decoder to another. Maevex Decoder unit Maevex Decoder unit Maevex Decoder unit Network When daisy chaining decoders, consider the following: For daisy chaining to work from one decoder to another, a decoder must be powered. If power is lost, the connection to the next decoder is also lost.
Validating your Maevex setup After connecting your Maevex units, we recommend you validate your connection setup, network discovery, and the quality of your audio and video sources before you continue. Description of LEDs The network connector LEDs and power LED ( ) on your Maevex units provide information that can help you troubleshoot your Matrox product.
Validating network discovery Maevex units are initially assigned their IP addresses through DHCP (Dynamic Host Control Protocol). After connecting your devices, we recommend verifying that all your devices are discovered by the network. Windows 8/7 – To make sure all your units are discovered by the network: Windows 8 – From the Start screen, go to All Apps Æ Windows System Æ File Explorer Æ Network. Under Other Devices, make sure all the Maevex units connected are listed.
Using pass through or confidence preview For your encoder, PowerStream has two local output options: Pass through – When using pass through, your encoder outputs the video and audio signals of your source directly to your monitor and audio output device. While this is enabled, the local output settings of your encoder are disabled.
Your encoder outputs the same display mode to both the HDMI Out and VGA connector. For its output display mode, you can force a display mode, or you can let the encoder use the EDID of the monitor detected to determine which The local output of an encoder isn’t the result of decoding its own encoded video and audio stream.
Installing Matrox PowerStream This section describes how to install Matrox PowerStream software for Windows® 8*, Windows® Server® 2012, Windows® Server® 2012 R2, Windows® 7, and Windows® Server® 2008 R2. Before you begin You may need administrator rights to install or uninstall certain software. For more information, see Windows documentation or contact your system administrator.
Matrox PowerStream software Matrox PowerStream software enables you to remotely control, manage, and configure your Maevex units from a controller system in your Maevex environment. Note: To assign an initial IP address to your units, a DHCP (Dynamic Host Configuration Protocol) server is required. Accessing Matrox PowerStream Windows 8/7 – To access the main interface of PowerStream: Windows 8 – From the Start screen, click PowerStream.
Troubleshooting What to do if you have a problem If you experience problems with your Matrox product: Make sure you’re using the correct connectors, and that all connectors are properly fastened. For more information, see “Connecting your Maevex Encoder and Decoder units”, page 8. Review the documentation provided with your Matrox product, including the information in this section, to see if your problem is already addressed.
3Cause 1Solution 4Cause 1Solution Windows Server 2008 only – The Windows SSDP Discovery service may be disabled on your system. Make sure the SSDP Discovery service is enabled on your system. 1 From the Start screen, click All Programs Æ Administrative Tools Æ Services *. (* You may need administrator rights to access Windows services.) 2 Double-click SSDP Discovery. 3 Next to Startup type, select Manual. 4 Click OK. Network discovery and file sharing may not be enabled on your system.
Problem 1Cause 1Solution 2Cause Can’t access Maevex unit through PowerStream (listed as ‘Access Denied’) The unit may be a recent addition to your environment and has no password. Try updating the password for that unit (see “Updating your unit password”, page 10). The unit password doesn’t match your environment password. 1Solution Try a factory reset of your unit (see “Resetting your unit”, page 20).
For more information on the status of your units, see Matrox PowerStream help. 2Cause 1Solution Encoder only – The Use pass through option is enabled, but your monitor is connected to the VGA connector on your encoder. If the Use pass through option is enabled, make sure your monitor is connected to the HDMI Out connector. 2Solution 3Cause 1Solution 2Solution 4Cause 1Solution In PowerStream, change the local output of your encoder to Use confidence preview.
7Cause The HDMI cable may have been connected to your encoder or decoder output after the encoding or decoding process started. 1Solution In PowerStream, stop, then start the encoding or decoding process again. Problem Encoder only – Storage path error message when specifying a network shared folder for recording 1Cause 1Solution The path for the network shared folder may be incorrect. Make sure you’re using the full computer name of the system where the shared folder is located.
3 Click Inbound Rules. 4 In the Actions panel, click New Rule. Configure the new rule with the following settings: Rule – Select Custom. Program – Select All programs. Protocol and Ports – Next to Protocol, select TCP. Next to Local port, select Specific ports. For the port number, enter 445. Next to Remote port, select All Ports. Scope – Under the remote IP address, add the IP range you want to use for your encoders. You can use a range (such as 192.168.1.
2Cause 1Solution Your monitor video controls may be improperly set. Adjust your monitor controls (brightness, contrast, and so on). For more information, see your monitor manual. 3Cause Your monitor may not be properly connected (the connectors aren’t properly fastened or the monitor power cable isn’t firmly in place) or may have been disconnected. 1Solution Make sure you’re using the correct connectors, that all connectors are properly fastened, and that all power cables are firmly in place.
2Cause If your monitor and source aren’t properly synching, your screen may go blank for a few seconds. 1Solution In PowerStream, change the local output of your encoder to Use confidence preview. 2Solution Try using a different monitor. 3Solution Make sure all Matrox software is up to date. Problem Decoder loses connection to the encoder 1Cause 1Solution The encoder’s settings may have changed (for example, the streaming address or IP address).
Problem 1Cause 4 Double-click Internet Protocol Version 4 (TCP/IPv4). 5 Select Use the following DNS server addresses. 6 Next to Preferred DNS server, enter 127.0.0.1. 7 Click OK Æ OK Æ Close. PowerStream stops responding Your PowerStream software or unit may have encountered an error. 1Solution Try closing, then restarting Matrox PowerStream software. 2Solution Restart your controller system.
Problem 1Cause 1Solution Black border appears around the video The aspect ratio of your video source may not match the aspect ratio of your monitor. Use PowerStream software to adjust your Video settings (such as enabling Force display mode and selecting a Scaling option). For more information, see Matrox PowerStream help. 2Cause 1Solution 3Cause 1Solution 4Cause 1Solution 5Cause 1Solution There may be a problem with your video source. Verify the video from your source.
2Cause You may be encoding at a resolution that has a different aspect ratio than what your source or output is using. 1Solution Try selecting a video size with the same aspect ratio as your source. 2Solution Make sure Use specific video size is disabled. 3Cause 1Solution 2Solution 4Cause 1Solution 5Cause 1Solution The aspect ratio of your source may not match the aspect ratio of your monitor. Adjust your video settings: 1 Access the PowerStream main interface.
Problem Poor video quality or video is jerky (skipping or dropping frames) Note: Jerky video may be the result of slow recording. Slow recording causes frames to be dropped (frames aren’t recorded). If jerky video is caused by frames that were dropped during recording, the problem can only be fixed by recapturing the video under better conditions or with different video settings. To validate the quality of your source, see “Validating video and audio quality”, page 22.
3Cause 1Solution 4Cause 1Solution 5Cause There may be a problem with your audio source. Verify the quality of your source. For more information, see “Validating video and audio quality”, page 22. The PowerStream Audio setting of your unit may be too low, too high, or muted. Adjust your audio settings for the best performance. If you’re using pass through, your HDMI source may disable its audio output if the HDMI output device connected to your encoder doesn’t support audio output.
Problem 1Cause Inconsistent sound quality between video files The audio level for the original video sources differs. 1Solution Resample the original video sources to normalize the audio output between sources. 2Solution Your source may be able to normalize audio levels automatically. For more information, see your source documentation.
Product information Specifications Maevex Encoder Maevex 5150 Encoder Video input connector Video output connectors 1× HDMI 1× HD-15 (VGA) + 1× HDMI Audio input connector 1× mini-stereo jack Audio output connector 1× mini-stereo jack Network connector RS232 connector Video stream output Audio stream support Supported resolutions *†‡ (input) Supported resolutions (output) Additional supported HDMI resolutions † Maximum unicast connections ¶ Dimensions Certifications 1× RJ45 1× DE9 (also known as DB
Maevex Decoder Maevex 5150 Decoder Video output connectors 1× HDMI Audio output connector 1× mini-stereo jack Network connectors 2× RJ45 RS232 connector 1× DE9 (also known as DB9) – male Video stream support MPEG-4 Part 10 / AVC (H.264) Audio stream support MPEG4-GENERIC (firmware version newer than 1.03.
External power supply Input AC voltage range 100 to 240 V AC Input frequency 50-60 Hz Input connector IEC 60320-C8 Output voltage +5 V DC Output connector DIN 4 male (4-pin) with lock Maximum power consumption 15 W Audio HDMI Stereo audio Bits per sample Sampling rates supported 2 channel L-PCM 16 or 24 bits per channel, 2 channel (Left and Right) 32, 44.1, or 48 kHz Analog Audio connector type 3.5 mm stereo audio jacks Input sensitivity (L/R) 0.
Networking support IPv4 support 100/1000 Base-T Ethernet Streaming protocol: RTSP (RTP, RTCP, and UDP) unicast and multicast Required command and control network protocols: TCP/IP, UPnP, and HTTPS CAT 5, 5e, 6, and 7 cables Your Matrox product supports EDID v1.3 (monitor settings) and DDC-2B (Plug-and-Play monitor). The display resolutions available depend on your monitor and PowerStream settings. For information on the capabilities of your monitor, see your monitor documentation.
Appendix A – Firewall requirements The following are the firewall requirements for your controller system and for a network with a Maevex environment. PowerStream The following are the firewall requirements for your controller system.
Maevex units The following are the requirements for a network firewall present on a network with a Maevex environment.
Appendix B – Providing adequate airflow Because the body of your unit is used to disperse heat, it requires adequate airflow to ensure proper operation and to prevent damage. The following provides guidelines for effective airflow around your unit. Leave the proper amount of room around your unit – To prevent airflow restriction, we recommend allowing at least 0.75 inches (1.91 cm) of clearance between the top of your unit and anything above it. More space may be required depending on your environment.
Appendix C – Mounting your units This section provides guidelines for mounting your Maevex units in rack mounts or on VESA mounts using one or multiple mounting kits available from Matrox: the rack mounting kit and the angled bracket kit. Mounting guidelines To prevent damage to your Matrox hardware, read the following guidelines before mounting your Matrox hardware: Mounting shelf only – To install your mounting shelf, fasten it to the rack as per your rack’s instructions.
Maevex encoder Your Maevex encoder unit has two (2) mounting holes under its casing. Use two (2) 6 mm M3 flat-head screws (included with your mounting shelf) to secure each unit. You need to remove the four (4) rubber pads under your encoder unit before you can secure your unit to the shelf. Maevex decoder Your decoder unit has two (2) mounting holes on each side. To mount your decoder horizontally, you need two (2) angled brackets (kit sold separately).
Mounting your Maevex decoder units vertically Using the mounting shelf kit in a rack mount, you can mount ten (10) Maevex decoder units vertically on a single shelf. Mounting Maevex decoder units vertically requires the height of a 3U shelf. Your Maevex decoder unit has two (2) mounting holes on each side. Use two (2) 6 mm M3 flat-head screws (sold separately) to secure each unit to the mounting shelf.
Right side mount Mounting your Maevex decoder units on VESA mounts You can mount your Maevex decoder units on VESA compliant mounts (75, 100, or 200 mm) or on the back of devices with VESA compliant mounting holes. To mount your decoder unit on a VESA mount, you need two (2) angled brackets (kit sold separately). Your Maevex decoder unit has two (2) mounting holes on each side. Use four (4) 6 mm M3 screws (included in your kit) to secure each unit to the angled brackets.
Mounting to a 75 or 100 mm mounting space To mount your decoder on a 75 or 100 mm mounting space: Attach the brackets to your VESA mount before attaching your brackets to your unit. Use two (2) M4 screws (sold separately) to attach your brackets to the mount. Use four (4) 6 mm M3 flat-head screws (included in your kit) to attach your brackets to your unit.
Customer support Matrox Web Our Web site has product literature, press releases, technical material, a sales office list, trade show information, and other relevant material. Visit the Matrox Graphics Web site at www.matrox.com/graphics. Technical support Matrox values your business and offers professional support for your Matrox product. If your product was purchased through a Matrox dealer, contact your dealer for product support. This is the quickest and most effective method of technical assistance.
Register your Matrox product Please register online (www.matrox.com/graphics/en/registration) to be eligible for customer support, new product announcements, and information on special offers and upcoming events.
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USA FCC Compliance Statement Compliance Remark for the Matrox hardware products supported by this guide This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
KOREA B 급 기기 ( 가정용 방송통신기자재 ) 이 기기는 가정용 (B 급 ) 전자파적합기기로서 주 로 가정에서 사용하는 것을 목적으로 하며 , 모든 지역에서 사용할 수 있습니다 . EUROPE (English) European user’s information – Information on Conformity Remark for the Matrox hardware products supported by this guide These devices comply with EC Directive 2004/108/EC for a Class B digital device. They have been tested and found to comply with EN55022/CISPR22 and EN55024/CISPR24.
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(English) Disclaimer THE INFORMATION IN THIS GUIDE IS SUBJECT TO CHANGE AT ANY TIME AND WITHOUT NOTICE. Matrox Graphics Inc. reserves the right to make changes in specifications at any time and without notice. The information provided by this document is believed to be accurate and reliable at the time it is written. However, no responsibility is assumed by Matrox Graphics Inc.
Matrox Graphics Inc. 1055 Saint Regis Boulevard Dorval, Quebec, Canada H9P 2T4 North America: 1-800-361-1408 International: (514) 822-6000 Email: graphics@matrox.com Web site: www.matrox.com/graphics Technical support: www.matrox.com/graphics/support To locate the sales office nearest you, visit www.matrox.
