User guide
20 Matrox M-Series – User Guide
2
Solution
Change your connection setup to use a different input source. For more information, see
“Standard (ATX) connection setup”, page 8 or “Low-profile connection setup”, page 11.
Problem After the startup screen, or after display settings are changed, the
screen image is garbled or unusable
(blank screen, rolling or overlapping screen images)
1
Cause
Analog monitors only –
The Matrox display driver may be trying to use settings your
monitor doesn’t support. This can happen if the display resolution was changed to one your
monitor doesn’t support or if the monitor connected to your computer was changed without
changing the display or monitor settings in the software.
1
Solution
Make sure your monitor supports the display mode currently in use. After installing your
Matrox product, your system uses either the preferred display mode for your monitor or a
display mode of 800 × 600 at 60 Hz.
2
Solution
If none of your displays are available, reinstall your Matrox display drivers. For more
information on reinstalling your display driver, see the following solution.
2
Cause
Files on your system may have been deleted or corrupted.
1
Solution
Uninstall, then reinstall Matrox software:
Windows 2000/XP/Vista
–
1
If your primary display is unusable, restart your computer in VGA mode (see “Restarting
in VGA mode”, page 17).
2
To remove Matrox software:
Windows 2000/XP
–
a
Click
Start
Æ
Settings
*
Æ
Control Panel
Æ
Add/Remove Programs
(double-click*)
Æ
Matrox PowerDesk-SE
Æ
Change/Remove
Æ
Yes
. (* Depending on your version
and configuration of Windows, this part of the step may not be necessary.)
b
Click
Matrox Driver
Æ
Change/Remove
Æ
Yes
.
WA R N I NG :
If incorrect software monitor settings are applied,
some
monitors can be
permanently damaged. For more information, see your monitor manual.
Note:
Before removing software, make sure you have all the necessary files to reinstall
software that may still be needed. Also, make sure the display driver you reinstall supports
all
Matrox products in your computer.