User guide

Matrox M-Series – User Guide 35
Problem Mouse pointer flickers or disappears when it’s over a video window
1
Cause You may be using a customized mouse pointer. Windows draws customized mouse pointers
in a way that may cause them to flicker or disappear while they’re over a video window.
1
Solution Windows 2000/XP/Vista – Use default Windows mouse pointers:
1 Windows 2000/XP – Click Start Æ Settings * Æ Control Panel Æ Printers and Other
Hardware
* Æ Mouse (double-click*). (* Depending on your version and configuration
of Windows, this part of the step may not be necessary.)
Windows Vista – Click Start Æ Settings * Æ Control Panel Æ Hardware and Sound * Æ
Mouse (double-click*). (* Depending on your version and configuration of Windows,
this part of the step may not be necessary.)
2 Click the Pointers tab.
3 In the Scheme box, select (or reselect) “ (None) ”, t h e n c l i c k OK .
DVD
The following troubleshooting items address problems related to DVD. (For general video-related
troubleshooting items, see “Video”, page 33.)
Problem DVD video playback is jerky (skipping frames)
1
Cause Your DVD drive may be too slow.
1
Solution If your DVD drive supports DMA transfers, enable this feature (see page 34).
Problem Can’t play certain DVD videos
1
Cause A DVD video may not play back because the region setting on your DVD player doesn’t
match the region code on the DVD-ROM disc. DVD players and videos use region codes to
prevent the playback of video that was intended only for a certain region or market.
1
Solution To get a copy of a DVD video that’s compatible with the region code of your DVD player,
contact the vendor of that video.