User guide

Matrox M-Series – User Guide 27
Problem Built-in network hardware doesn’t work after graphics card is
installed
1
Cause The installation of a graphics card may have caused your computer to reallocate system
resources.
1
Solution Try reinstalling your network drivers.
2
Solution Try moving your Matrox graphics card to another PCIe slot in your computer. For
instructions on how to safely install your Matrox card, see “Installing your graphics
hardware”, page 7.
2
Cause You may be using Windows XP Service Pack 2.
1
Solution Install Service Pack 3 for Windows XP. To obtain a Microsoft Service Pack, contact your
system vendor or see the Microsoft Web site (www.microsoft.com
).
Problem After game for Windows 2000/XP/Vista starts, monitor doesn’t display
properly
(blank screen, rolling or overlapping screen images)
1
Cause If your game uses a low-resolution (640 × 480 and below), full-screen display mode, your
monitor may not support the refresh rate the Matrox driver is using.
1
Solution 1 If the game is still running in full-screen mode and your monitor is unusable, exit the
game. To do this, press [Alt]+[Tab]
once , right-click the name of the game on the
Windows taskbar, then click
Close .
2 Make sure the correct monitor is selected in Windows.
Problem 3D and video programs don’t work
1
Cause Your computer’s BIOS settings may be incorrect.
1
Solution Reset your computer BIOS settings to the factory defaults using your computer’s built-in
BIOS setup utility. The factory defaults are usually the “safest” settings. Check your system
manual for more information.