User guide

Matrox M-Series – User Guide 21
Troubleshooting
Basic procedures
This section explains basic procedures that are referred to by some troubleshooting items in this
guide.
Uninstalling PowerDesk software
Windows 2000/XP/Vista – To uninstall Matrox software:
Windows 2000/XP –
1 Click Start Æ Settings * Æ Control Panel Æ Add/Remove Programs (double-click*) Æ
Matrox PowerDesk (or Matrox PowerDesk-SE ) Æ Change/Remove Æ Yes . (*
Depending on your version and configuration of Windows, this part of the step may not
be necessary.)
2 Click Matrox Driver Æ Change/Remove Æ Yes .
3 Restart your computer for the changes to take effect.
Windows Vista –
1 Click Start Æ Settings * Æ Control Panel Æ Programs * Æ Programs and Features Æ
Matrox PowerDesk (or Matrox PowerDesk-SE ) Æ Uninstall Æ Yes . (* Depending on
your version and configuration of Windows, this part of the step may not be necessary.)
2 Click Matrox Driver (or Matrox M-Series Driver ) Æ Uninstall/Change Æ Yes .
3 Restart your computer for the changes to take effect.
Restarting in VGA mode
Windows 2000/XP/Vista – What follows is information on how to restart your computer in VGA
mode
.
1 Click Start Æ Shut Down * Æ Restart Æ OK * to restart your computer. (* Depending on
your version and configuration of Windows, this part of the step may not be necessary.)
If your primary monitor is unusable, see your system manual for information on how to
restart your computer using a hardware control.
2 Before Windows starts, press [F8] for the Windows startup menu to appear. (If [F8]
doesn’t work, instead try pressing and holding [Ctrl] before Windows starts.)