User guide

24 Matrox G450 MMS – User Guide
1
Cause Your monitor may not be Plug-and-Play. Most new monitors are Plug-and-Play but many
older ones aren’t. Software can’t automatically detect settings for monitors that aren’t Plug-
and-Play.
1
Solution Manually select your monitor settings in the software. For Windows 2000/XP or NT 4.0, see
“Monitor setup”, page 9.
2
Cause If a monitor was changed or added while Windows was running, the new monitor may not
be detected by the software.
1
Solution Restart your computer. If your monitor is a Plug-and-Play (DDC) monitor, it should be
automatically detected by the software.
Problem Built-in network card doesn’t work after multi-monitor graphics card
is installed
1
Cause The installation of a multi-monitor graphics card may have caused your computer to
reallocate system resources.
1
Solution Try reinstalling your network drivers.
2
Solution Try moving your Matrox multi-monitor graphics card to another PCI slot in your computer.
2
Cause You may have Service Pack 2 for Windows XP installed on a PCIe system.
1
Solution You may need Hotfix KB890463 for Windows XP. For more information or to obtain this
Hotfix, contact the Microsoft support center.
Note: To check if your monitor settings are properly selected:
1 Windows 2000/XP – Right-click your Windows desktop background, then click
Properties Æ Settings Æ Advanced Æ Monitor . If you’re using multi-display mode,
select a display before clicking
Advanced .
Windows NT 4.0 – Access the Matrox PowerDesk Monitor property sheet (see
“Accessing PowerDesk property sheets”, page 9). If you’re using multi-display mode,
select a display number.
2 If you see the name of your monitor or “Plug-and-Play”, your monitor settings are
properly selected.
If you see the wrong monitor name or
Default monitor , your monitor settings aren’t
properly selected.