User guide

30 Matrox Graphics Card – User Guide
Problem Game for Windows 98/Me/2000/XP doesn’t start or runs slower than normal
(program uses Microsoft DirectX interface)
1
Cause An older version of DirectX may be installed. The Matrox CD-ROM setup program installs
DirectX, but some programs install an older version of DirectX (overwriting your version).
To see what version of DirectX is installed:
1 Access the Matrox PowerDesk Information property sheet (see “Accessing PowerDesk
property sheets”, page 9).
2 Look at the Microsoft DirectX label.
1
Solution If DirectX 7.0 or later isn’t installed, install it. Run the setup program from the DirectX folder
of the Matrox installation CD-ROM.
Problem After restarting computer, Windows 98/Me warns that
the graphics card isn’t configured correctly
1
Cause You may have a conflict because of previously installed display drivers.
1
Solution Delete all existing display drivers and reinstall Matrox display drivers.
1 If Windows prompts you to start the Add New Hardware Wizard , click Cancel . (If you
start the Wizard, it will
not detect your graphics card.)
2 Click Start Æ Settings Æ Control Panel Æ System (double-click)
Æ Device Manager .
3 Click the plus sign next to Other devices (if it appears) and
Display adapters .
4 Delete all listed display adapters (click each, then click Remove ),
then click
OK .
5 Restart your computer and reinstall the Matrox display drivers
(see page 8).