User guide

Matrox Graphics Card – User Guide 13
Troubleshooting
Basic procedures
This section explains basic procedures that are referred to by some troubleshooting items in this
guide.
Restarting in safe mode or VGA mode
What follows is information on how to restart your computer in safe mode (or VGA mode ).
If your primary display is usable :
Windows 98/Me/2000/XP or NT 4.0 –
1 Restart your computer:
 Windows 98/Me/2000/XP – Click Start Æ Shut Down Æ Restart Æ OK .
 Windows NT 4.0 – Click Start Æ Shut Down Æ Restart your computer Æ Yes .
2 Windows 98/Me/2000/XP – Before Windows starts, press [F8] for the Windows startup
menu to appear. (If [F8] doesn’t work, instead try pressing and holding [Ctrl] before
Windows starts.)
3 Select “Safe mode” (Windows 98/Me) or “VGA mode” (Windows 2000/XP or NT 4.0),
then press [Enter].
If your primary display is
unusable :
Windows 98/Me –
1 Press [Ctrl]+[Alt]+[Del] twice to restart your computer.
2 Before Windows starts, press [F8] for the Windows startup menu to appear. (If [F8]
doesn’t work, instead try pressing and holding [Ctrl] before Windows starts.)
3 Select “Safe mode”, then press [Enter].
Windows 2000/XP –
1 Press [Ctrl]+[Alt]+[Del] Æ [Tab] Æ [Tab] Æ [Enter] Æ [ È ] (down arrow) Æ [Enter] to
restart your computer.
2 Before Windows starts, press [F8] for the Windows startup menu to appear.
3 Select “VGA mode”, then press [Enter].