User guide

34 Matrox DualHead2Go – User Guide
Problem Wrong color balance, blurry text, or screen image off-center
1
Cause You may be using different types of monitors.
1
Solution To get the most of your Matrox product, we recommend you use two identical monitors
while using Matrox DualHead2Go.
2
Cause Your monitor video controls may be improperly set.
1
Solution Adjust your monitor controls (brightness, contrast, and so on). For more information, see
your monitor manual.
3
Cause Your monitors may not be properly connected.
1
Solution Make sure all connectors are properly fastened.
4
Cause The image quality of your displays may need to be adjusted.
1
Solution If your monitor has an auto-adjust control, try using it to adjust the image quality of your
displays. For more information, see your monitor manual.
Problem Screen image defects appear
(tearing)
1
Cause You may be using a higher display resolution than what your graphics hardware supports.
1
Solution Select a lower display resolution. This generally results in better image quality.
2
Solution If you’re using a 32-bit color palette, try using 16-bit color palette instead.
Problem Program window or dialog box doesn’t appear on screen
1
Cause Another window or dialog box may be covering the window or dialog box you want to see.
1
Solution Move, close, or minimize any window or dialog box that may be covering the window or
dialog box you want to see.
Note: While using Matrox DualHead2Go, gamma correction for each monitor isn’t
supported.