User Manual

Matrox C-Series – User Guide 23
2
Solution Manually move the program window or dialog box:
1 Make sure the window you want to move is selected, then press [Alt]+[Space].
2 If you see a pop-up menu, click Move . If you don’t see a pop-up menu, press [M] (for
Move ).
3 Press on one of the arrow keys once and move your mouse pointer to where you want
the window or dialog box to appear, then click. The program window or dialog box
should appear where you clicked.
Problem Display on digital monitor appears blurry or uses only a portion of the
screen
1
Cause You may be using a lower display resolution than what your digital monitor supports. If your
monitor supports display scaling, the image on your screen may appear blurry. If display
scaling isn’t supported, the display may use only a portion of your screen.
1
Solution Select the highest display resolution available. This generally results in better image quality.
Problem Mouse pointer flickers or disappears when it’s over a video window
1
Cause You may be using a customized mouse pointer. Windows draws customized mouse pointers
in a way that may cause them to flicker or disappear while they’re over a video window.
1
Solution Windows 10/8.1/7 – Use default Windows mouse pointers:
1 Windows 10 – Right-click Start Æ Control Panel Æ Mouse .
Windows 8.1 – From the Start screen, go to All Apps Æ Windows Systems Æ Control
Panel
Æ Hardware and Sound Æ Mouse .
Windows 7 – Click Start Æ Settings * Æ Control Panel Æ Hardware and Sound * Æ Mouse
(double-click*). (* Depending on your version and configuration of Windows, this part
of the step may not be necessary.)
2 Click the Pointers tab.
3 In the Scheme box, select (or reselect) “ (None) ”, t h e n c l i c k OK .
Problem Can’t play certain videos
1
Cause The video source may be copy protected.
1
Solution The media player you’re using may not allow you to play back copy-protected video content.