User Manual

Matrox C-Series – User Guide 21
Problem Screen image defects appear, program doesn’t run properly, or
Windows doesn’t work properly
(example: mouse pointer not drawn properly)
1
Cause Some programs may not work properly with some Matrox acceleration.
1
Solution Windows 10/8.1/7 – Disable Windows effects:
Windows 10 –
1 Right-click Start Æ Control Panel Æ System Æ Advanced system settings .
2 Under Performance , click Settings .
3 Disable one or more features.
4 Click OK Æ OK .
Windows 8.1 –
1 From the Start screen, go to All Apps Æ Windows Systems Æ Control Panel Æ System
and Security
Æ System Æ Advanced system settings .
2 Under Performance , click Settings .
3 Disable one or more features.
4 Click OK Æ OK .
Windows 7 –
1 Click Start Æ Settings * Æ Control Panel Æ System and Security * Æ System Æ Advanced
system settings
. (* Depending on your version and configuration of Windows, this part
of the step may not be necessary.)
2 Under Performance , click Settings .
3 Disable one or more features.
4 Click OK Æ OK .
2
Solution If possible, update your Matrox display driver. Matrox makes new display drivers available on
the Matrox Technical Support Web site (www.matrox.com/graphics/en/support/drivers
).
Note: If your Matrox product was provided by the manufacturer of your computer, check
the Web site of that manufacturer for the latest display driver. A display driver provided by
the manufacturer of your computer is more likely to be tested with your computer model.