Specifications

Matrix SETU ATA211 System Manual 127
Supplementary Services of Service Provider
When SETU ATA211 interfaced with a service provider server—ITSP, the Matrix ETERNITY IP-PBX, or any other
PBX—that supports supplementary services that require dialing of Flash
14
, like Call Hold, Call Transfer, Call
Waiting, you may choose to access the features of the service provider, or to access primarily, the features of
SETU ATA211.
If you want to use the features of the service provider, you must select Network as the Subscriber Type for the FXS
port of SETU ATA211.
If you want to use the features of SETU ATA211, you must select Gateway as the Subscriber Type for the FXS port
of SETU ATA211. However, you will be able to access the features of the service provider or network, also in the
Gateway mode, by dialing Flash, followed by #0, the Access Code for Using Supplementary Services of Service
Provider.
When the SETU ATA211 is set in the Gateway mode, when you dial flash and the access code #0 to access the
supplementary services of the service provider, the active call will be put on hold and you will get a feature tone.
SETU ATA211 will start the an internal timer, called the Service Provider Access Code Wait Timer. This timer
has a duration of 10 seconds. Any activity performed on the FXS port within this timer will be sent to the service
providers server. Any activity performed on the FXS port after the expiry of this timer, will be processed by SETU
ATA211.
To use Supplementary Services of Service Provider, configure the parameter Subscriber Type on the
FXS port as Network or as Gateway. See the topic “FXS Port” under Basic Settings.
Using Supplementary Services of Service Provider
If you have set SETU ATA211 in the Network Mode,
•Dial Flash during speech.
You will get feature tone played by your service provider.
• Dial feature access code provided by the service providers server.
If you have set SETU ATA211 in the Gateway Mode,
•Dial Flash during speech. This will place the active call on hold and you will get a feature tone.
•Dial #0.
You will be in Network mode for 10 seconds.
• Dial the feature access code provided by the service providers server within 10 seconds.
14. To be able to use features of the service provider SETU ATA211 supports dialing of Flash during speech on SIP.