E5x-02 elliptical Trainer S E R V IC E M AN U A l
table of contents CHAPTER 1: Serial number location . .......................................................... 1 CHAPTER 2: Important Safety instructions 2.1 2.2 Read and Save These Instructions.............................................................................. 3 Electrical Requirements .............................................................................................. 4 CHAPTER 3: Preventative Maintenance 3.1 3.2 3.3 3.4 Recommended Cleaning Tips . ...............................
table of contents 8.5 8.6 8.7 8.8 8.9 8.10 8.11 8.12 8.13 8.14 8.15 8.16 8.17 8.18 8.19 8.20 8.21 Belts Removal and Installation - Short Belt Run.......................................................... 30 Belts Removal and Installation - Long Belt Run.......................................................... 31 Pulley Axle Set Replacement....................................................................................... 32 Drive Axle Set Replacement...................................................
Chapter 1: serial number location 1.
chapter 1: serial number location 1.
Chapter 2: Important safety information 2.1 READ THESE INSTRUCTIONS This Elliptical Trainer is intended for commercial use. To ensure your safety and protect the equipment, read all instructions before operating the MATRIX Elliptical Trainer. CAUTION! If you experience chest pains, nausea, dizziness, or shortness of breath, stop exercising immediately and consult your physician before continuing.
chapter 2: Important safety instructions 2.2 ELECTRICAL REQUIREMENTS The Matrix E5x-02 Elliptical Trainer is designed to be self powered and does not require an external power supply source to operate. However, these units can be AC powered if an optional power cord is purchased. This will power the console at all times and requires no minimum RPM for operation. These units can be daisy chained together, up to 4 units per dedicated 15 amp circuit, using a Matrix daisy chain cord adapter (sold separately).
Chapter 3: Preventative Maintenance 3.1 RECOMMENDED CLEANING TIPS Preventative maintenance and daily cleaning will prolong the life and look of your MATRIX Elliptical Trainer. Please read and follow these tips. • P osition the equipment away from direct sunlight. The intense UV light can cause discoloration on plastics. • L ocate your equipment in an area with cool temperatures and low humidity. • Clean with a soft 100% cotton cloth.
chapter 3: preventative maintenance 3.3 CARE AND MAINTENANCE INSTRUCTION In order to maximize life span, and minimize down time, all MATRIX equipment requires regular cleaning, and maintenance items performed on a scheduled basis. This section contains detailed instructions on how to perform these items, the frequency of which they should be done, and a check list to sign off each time service is completed for a specific machine.
Chapter 4: Console overlay and workout description 4.1 CONSOLE DESCRIPTION WORKOUT KEYS: Simple program view and selection buttons. GO: One touch Start. ENTER: To confirm each program setting. UP / DOWN LEVEL: Easy information and level selection. UP / DOWN TIME: Easy information and time adjustment. STOP: Ends workout and shows workout summary data. NUMBER KEYPAD: Workout data input for workout setup. Level adjustment during workout. COOL DOWN: Puts the Elliptical Trainer into Cool Down Mode.
chapter 4: console overlay and workout description 4.2 workout setup steps - MANUAL GO - Press to immediately begin a workout. Workout, resistance ROLLING HILLS - The Rolling Hills program is a level based 1) Start pedaling and press the GO key to begin your workout. 2) The display will read 3, 2, 1, Begin and then the program will start. 1) Start pedaling and press the ROLLING HILLS key. 2) Select Level by using the UP or DOWN LEVEL keys and press ENTER.
Chapter 4: Console overlay and workout description 4.5 workout setup steps - cooper fitness test FITNESS TEST -The Cooper Fitness Test measures cardiovascular fitness and proves an estimated sub-maximal VO2 result. It is based on power output according to ACSM standards and was developed by the Cooper Institute© (www.cooperinstitute.org). User RPMs must remain between 60-80 RPM during the test. The test will end when the user can no longer maintain this speed.
chapter 4: console overlay and workout description 4.6 workout setup steps - target heart rate TARGET HEART RATE - The Matrix Elliptical Trainer comes with standard digital contact heart rate sensors and are POLAR telemetry compatible. The heart rate control workout mode allows the user to program their desired heart rate zone, and the Elliptical Trainer will automatically adjust the level based upon the user's heart rate.
Chapter 5: Manager Mode 5.1 manager mode OVERVIEW The Manager's Custom Mode allows the club owner to customize the Elliptical Trainer for the club. 1) To enter Manager Mode, press and hold down the UP and DOWN LEVEL keys. Continue to hold down these two keys until the display reads Manager Mode and hit ENTER (Figure A). 2) To scroll through the list of options in Manager Mode, use the UP and DOWN LEVEL keys. Each of the custom settings will show on the display.
chapter 5: manager mode 5.2 manager mode Information 12 CUSTOM SETTING DEFAULT MINIMUM MAXIMUM Description Maximum Time 95 min 10 min 95 min Sets the total run time of any program. Default Time 20 min 10 min Maximum Time Setting Workout time when GO is pressed or when no time is selected during program set up. Default Level 1 1 20 Starting resistance when GO is pressed or when no resistance is selected during program set up.
Chapter 6: Engineering Mode 6.1 engineering / Service mode overview To enter Engineering or Service Mode, hold the UP and DOWN LEVEL keys for 3 seconds until Manager Mode appears on the middle LED display. Press the UP or DOWN LEVEL key to scroll between the different Engineering (Figure A) and Service Modes (Figure B). ENGINEERING MODE DISABLE ERRORS: Displays the class A and B error codes. SPEED UNIT: Sets the distance to show in miles or kilometers.
chapter 7: troubleshooting 7.
Chapter 7: Troubleshooting 7.
chapter 7: troubleshooting 7.
Chapter 7: Troubleshooting 7.2 ERROR CODES ON THE CONSOLE code class description solution 0x02AB c Machine type error. Set the correct machine type in Engineering Mode. 0x02B3 c Resistance type error. Set the correct machine type in Engineering Mode. 0x0201 a Low voltage on the battery (voltage under 11.2V). Charge by running or by plugging in the AC adapter. 0x0247 b LCB failed (memory write error / feedback ADC error). Replace the LCB.
chapter 7: troubleshooting 7.3 LCB LED INDICATORS led indicator description LED 1 RPM (AC Plug In). LED 2 +5V LED 3 +15V LED 4 Bus Voltage LED 5 RPM (Generator). LED 6 Status 1 (Program operation). LED 7 Status 2 (Resistance value in middle 1/2 VCC). LED 8 Status 3 (Digital Communication). LED 9 +12V (Console Power). WITHOUT AC PLUG - Normal LED 2 - LED 9 - On. LED 1 - Off (No AC plug detected). LED 5 - On (Generator power detected), WITH AC PLUG - NORMAL LED 2 - LED 9 - On.
Chapter 7: Troubleshooting 7.4 troubleshooting - display issues no display on the console or the display is dim when running led 9 led 1 led 8 led 5 symptom: The console will not power up or the display is dim. check point possible issue solution LEDs 2, 3, 4, 6, and 7 should be ON. If they are OFF, the LCB is damaged. Replace the LCB. If LED 1 is OFF. No AC power cord plugged in. Normal for an unpowered unit. If LED 5 is OFF. Generator has no RPM output. Normal for a powered unit.
chapter 7: troubleshooting 7.5 troubleshooting - error 0x04A0 error 0x04A0 (Digital communication failure) led 1 led 8 symptom: Error code 0x04A0 is displayed on the console. check point possible issue solution LEDs 2, 3, 4, 6, and 7 should be ON. If they are OFF, the LCB is damaged. Replace the LCB. If LED1 is OFF. No AC power cord plugged in. Normal for an unpowered unit. If LED 8 is OFF. Bad communication between UCB and LCB.
Chapter 7: Troubleshooting 7.6 troubleshooting - keypad issues all or some of the function keys do not respond possible causes: 1) The keypad connection ribbon cable has not been plugged in correctly. 2) The keypad is damaged. 3) The UCB is damaged. SOLUTION: 1) Perform a keypad test in Service Mode: a. Press and hold both the UP and DOWN LEVEL keys until Manager Mode appears on the display. b. Use the UP and DOWN LEVEL keys to scroll to Service Mode 5 and press ENTER. c.
chapter 7: troubleshooting 7.7 troubleshooting - resistance issues High or no resistance possible causes: 1) 2) 3) 4) The The The The console cable is damaged or not properly plugged in. UCB is damaged. Generator is damaged. LCB is damaged. SOLUTION: 1) Check the console cable connections at the UCB and LCB. 2) Check if the generator is outputting variable power: a. Insert the probes from a multi-meter into the black and red wires on the generator wire harness connector (Figure A). b.
Chapter 7: Troubleshooting 7.8 troubleshooting - pedals slipping pedals slipping Possible causes: 1) The belt tension is not enough. 2) The one way bearing is damaged. SOLUTION: 1) Remove the covers and check the belt tension. a. The drive belt should be tightened to 170 ft / lbs. b. The ECB belt should be tightened to 85 ft / lbs. 2) If the belts are tensioned correctly, the one way bearing is damaged, replace the drive assembly. 7.
chapter 7: troubleshooting 7.10 troubleshooting heart rate issues heart rate function does not work or is reading incorrectly possible causes: 1) 2) 3) 4) 5) 6) The The The The The The chest strap being used is not making good contact with the user's chest. chest strap is at a low battery status. chest strap is damaged. HR grips are damaged. HR board is damaged. UCB is damaged. SOLUTION: 1) Recenter the chest strap below the user's pectoral muscle (Figure A) and check again.
Chapter 8: Part replacement guide 8.1 FRONT DISK REPLACEMENT 1) Remove the crank arm plastic cap at the front disk (Figure A). 2) Detach the crank from the crank arm (Figures B & C). 3) Locate the center cap in the center of the front disk (Figure D).
chapter 8: part replacement guide 8.1 FRONT DISK REPLACEMENT – CONTINUED 4) Turn the center cap counter clockwise with the palm of your hand and remove the cap and spring (Figure E). 5) Remove the 24mm locking nut and washer by turning them counter clockwise (Figure F). figure f figure e 7) Thread the Matrix disk removal tool into the center hub (Figure G). 8) Turn the center bolt of the removal tool clockwise until the main disk can be removed (Figures H and I).
Chapter 8: Part replacement guide 8.2 FRONT SHROUD REPLACEMENT 1) Remove the front disks as outlined in Section 8.1. 2) Remove the screws that hold the front shrouds in place and to each other on each side (Figure A). NOTE: You will need to lift the console mast boot to remove some of the screws. figure a 3) Remove the front shrouds for frame access (Figure B). figure b 4) Reverse Steps 1-3 to install a new shroud.
chapter 8: part replacement guide 8.3 lower control board replacement 1) 2) 3) 4) Turn off the power and disconnect the cord from the machine. Remove the right side front disk from the machine as outlined in Section 8.1. Remove the right side front shroud as outlined in Section 8.2. Disconnect all wires from the LCB (Figure A). figure a 5) Remove the 2 screws holding the LCB to the frame and remove the LCB. (Figure B). figure b 6) Reverse Steps 1-5 to install a new LCB.
Chapter 8: Part replacement guide 8.4 ECB (ELECTRONIC BRAKE) REPLACEMENT 1) 2) 3) 4) 5) 6) Turn off power and disconnect the cord from the machine. R emove the front disks as outlined in Section 8.1. Remove the front shrouds as outlined in Section 8.2. Unplug the ECB wire harness from the lower control board (Figure A). Remove the screw holding the ECB axle in place on the right side of the frame (Figure B). Loosen the large nut on the tension eye bolt on both sides of the frame (Figure C).
chapter 8: part replacement guide 8.5 ECB BELT REPLACEMENT 1) 2) 3) 4) 5) 6) Turn off the power and disconnect the cord from the machine. Remove the left side front disk from the machine as outlined in Section 8.1. Remove the left side shroud from the machine as oultined in Section 8.2. Remove the screw holding the ECB axle in place on the right side of the frame (Figure A). Loosen the large nut on the tension eye bolt on both sides of the frame (Figure B).
Chapter 8: Part replacement guide 8.6 drive BELT REplacement 1) Turn off the power and disconnect the cord from the machine. 2) Remove the right side front disk from the machine as outlined in Section 8.1. 3) Loosen the belt tension screw on the left side of the tension pulley and rotate the pulley counter clockwise until there is enough slack in the belt to remove it (Figures A & B). figure a figure b 4) Walk the new drive belt into position on the drive assembly.
chapter 8: part replacement guide 8.7 PULLEY AXLE SET REPLACEMENT 1) Turn off the power and disconnect the cord from the machine. 2) Remove both front disks from the machine as outlined in Section 8.1. 3) Remove both front shrouds from the machine as outlined in Section 8.2. 4) Remove the ECB belt as outlined in Section 8.5. 5) Remove the drive belt as outlined in Section 8.6. 6) Remove the 75 mm nut holding the pulley axle in place using the large socket available from Matrix (Figure A).
Chapter 8: Part replacement guide 8.8 DRIVE AXLE SET REPLACEMENT 1) Turn off the power and disconnect the cord from the machine. 2) Remove both front disks from the machine as outlined in Section 8.1. 3) Remove both front shrouds from the machine as outlined in Section 8.2. 4) Remove the ECB belt as outlined in Section 8.5. 5) Remove the drive belt as outlined in Section 8.6. 6) Release any bent tabs on the lock washer around the 75 mm nut holding the drive axle set to the frame (Figure A).
chapter 8: part replacement guide 8.9 CONSOLE REPLACEMENT 1) Remove the 4 screws that hold the console to the top of the console mast (Figure A). figure a 2) Disconnect the data cable, heart rate, and ground wires and remove the console (Figure B). figure b 3) Reconnect the wire connections to the new console. 4) Carefully push the wires into the console and mast until they are clear of the console / mast connection and attach the console to the mast using the 4 screws removed in Step 2.
Chapter 8: Part replacement guide 8.10 CONSOLE OVERLAYS & KEYPADS REPLACEMENT 1) Remove the console as outlined in Section 8.9. 2) Remove the back cover of the console (Figure A). 3) Unplug and remove the faulty overlay (Figure B). figure a figure b 4) Clean the console area with alcohol to remove any left over adhesive (Figure C). 5) Remove the protective film over the display window of the overlay (Figure D).
chapter 8: part replacement guide 8.10 CONSOLE KEYPAD / OVERLAY replacement - CONTINUED 6) Peel part of the protective film from the back of the overlay (Figure E). 7) Push the overlay ribbon cable through the hole in the console and plug it in (Figure F). figure e figure f 8) Match the overlay to the cutout on the console (Figure G).
Chapter 8: Part replacement guide 8.10 CONSOLE KEYPAD & OVERLAY REPLACEMENT - CONTINUED 9) Press down on the corners of the overlay to keep it in place, then remove the protective film (Figure H & I). figure h figure i 10) Once the overlay is in the correct position, press down on the overlay with a cloth to adhere it to the console plastic (Figure J). figure j 11) Use the same procedure to replace any additional faulty overlays. NOTE: Overlays can not be reused.
chapter 8: part replacement guide 8.11 handlebar assembly replacement 1) Remove the two screws holding the plastic handlebar cover in place and remove the cover (Figures A & B). figure a figure b 2) Remove the 4 bolts that hold the handlebar to the console mast being careful to support the handlebar (Figures C and D). figure c 3) 4) 5) 6) 7) 38 figure d Carefully remove the wires from inside the console mast until the connectors on the ends come free and disconnect.
Chapter 8: Part replacement guide 8.12 HEART RATE GRIPS REPLACEMENT 1) Using a flat screwdriver, pry the silver metal heart rate plate on the back side of the HR grip away from the plastic of the HR grip (Figure A). 2) Disconnect the HR grip wire and remove the metal plate (Figure B). figure a figure b 3) Remove the 3 screws holding the HR grip together (Figure C). NOTE: You may need to remove the console to give access to the HR grip screws.
chapter 8: part replacement guide 8.13 CUP HOLDER REPLACEMENT 1) Remove the 2 screws holding the cup holder onto the console mast (Figure A). figure a 2) Remove the cup holder (Figure B). figure b 3) Reverse Steps 1-2 to install a new cup holder.
Chapter 8: Part replacement guide 8.14 dual action handlebar replacement 1) Remove the plastic cover where the dual action handlebar meets the pedal arm (Figure A). 2) Remove the bolt and bushings where the dual action handlebar and the pedal arm meet (Figure B). figure a figure b 3) Remove the two bolts holding the dual action handlebar to the console mast pivot (Figure C). 4) Remove the pivot cap and handlebar (Figure D).
chapter 8: part replacement guide 8.15 console mast replacement 1) Remove the console as oultined in Section 8.9. 2) Remove the 2 screws on each side holding the dual action handlebars to the console mast pivot (Figures A & B). figure a figure b 3) Lift up the rubber boot at the bottom of the console mast (Figure C). 4) Remove the 4 screws holding the console mast onto the frame (Figure D).
Chapter 8: Part replacement guide 8.16 FOOT PEDALS REPLACEMENT 1) Pull up on the rubber pad on top of the plastic pedal to expose the pedal screws (Figure A). 2) Remove the 4 Phillips screws that hold the plastic foot pedal to the foot plate (Figure B). figure a figure b 3) Remove the plastic foot pedal (Figure C). figure c 4) Reverse Steps 1-3 to install a new foot pedal. 5) Test the Elliptical Trainer as outlined in Section 8.21.
chapter 8: part replacement guide 8.17 PEDAL ARM REPLACEMENT 1) Remove the plastic cover where the dual action handlebar meets the pedal arm (Figure A). 2) Remove the bolt and bushings where the dual action handlebar and the pedal arm meet (Figure B). NOTE: Be sure to move the bushings from the old pedal arm to the new one (Figure C).
Chapter 8: Part replacement guide 8.17 pedal arm replacement - continued 3) Remove the pedal as outlined in Section 8.16. 4) Remove the 3 bolts that hold on the mounting plate at the crank arm / pedal arm joint (Figure D). Note the plastic washer that mounts at the end of the shaft (Figure E). figure d figure E 5) Slide the pedal arm shaft out of the crank arm housing (Figure F) noting the order of the washers on the pedal arm shaft (Figure G).
chapter 8: part replacement guide 8.18 crank arm replacement 1) Remove the crank arm plastic cap at the front disk (Figure A). 2) Disconnect the crank arm from the crank assembly (Figure B). figure a figure b 3) Remove the 3 bolts that hold on the mounting plate at the crank arm / pedal arm joint (Figure C). Note the plastic washer that mounts at the end of the shaft (Figure D).
Chapter 8: Part replacement guide 8.18 CRANK ARM REPLACEMENT - CONTINUED 4) Slide the pedal arm shaft out of the crank arm housing (Figure E) noting the order of the washers on the pedal arm shaft (Figure F). figure e figure f 5) Remove the 2 screws on each side holding on the rear end cap and remove it (Figure G & H).
chapter 8: part replacement guide 8.18 crank arm replacement - continued 6) Remove the middle plastic cover from between the pedals by pulling it towards the rear of the unit (Figure I). figure i 7) Remove the 3 screws holding the top roller track in place (Figure J). figure j 8) Once the top track is removed, the crank arm can be removed from the unit. 9) Reverse Steps 1-8 to install a new crank arm. 10) Test the Elliptical Trainer for function as outlined in Section 8.21.
Chapter 8: Part replacement guide 8.19 ROLLER REPLACEMENT 1) Remove the 3 bolts that hold on the mounting plate at the crank arm / pedal arm joint (Figure A). Note the plastic washer that mounts at the end of the shaft (Figure B). figure a figure b 2) Slide the pedal arm shaft out of the crank arm housing (Figure C) noting the order of the washers on the pedal arm shaft (Figure D).
chapter 8: part replacement guide 8.19 Roller replacement - continued 3) R emove the 2 screws on each side holding on the rear end cap and remove it (Figure E & F). figure e figure f 4) Remove the middle plastic cover from between the pedals by pulling it towards the rear of the unit (Figure G).
Chapter 8: Part replacement guide 8.19 ROLLER REPLACEMENT - CONTINUED 5) Remove the 3 screws holding the top roller track in place (Figure H). 6) Remove the screw holding the roller to the crank arm (Figure I). figure h 7) Remove the roller from the crank arm using the roller puller available from Matrix (Figure J). figure i figure j 8) Reverse Steps 1-7 to install a new roller. 9) Test the Elliptical Trainer for function as outlined in Section 8.21.
chapter 8: part replacement guide 8.20 ROLLER TRACK REPLACEMENT 1) Remove the 3 bolts that hold on the mounting plate at the crank arm / pedal arm joint (Figure A). Note the plastic washer that mounts at the end of the shaft (Figure B). figure a figure b 2) Slide the pedal arm shaft out of the crank arm housing (Figure C) noting the order of the washers on the pedal arm shaft (Figure D).
Chapter 8: Part replacement guide 8.20 ROLLER TRACK REPLACEMENT - CONTINUED 3) Remove the 2 screws on each side holding on the rear end cap and remove it (Figure E & F). figure e figure f 4) Remove the middle plastic cover from between the pedals by pulling it towards the rear of the unit (Figure G).
chapter 8: part replacement guide 8.20 roller track replacement - continued 5) Remove the 3 screws holding the top roller track in place (Figure H). figure h 6) Move the crank arm to the side off of the roller track. 7) Remove the 3 screws holding the bottom roller track to the frame (Figure I) and remove the roller track (Figure J). figure i 8) R everse Steps 1-7 to install a new roller. 9) Test the Elliptical Trainer for function as outlined in Section 8.21.
Chapter 8: Part replacement guide 8.21 TESTING THE ELLIPTICAL TRAINER Once the unit or replacement part is fully installed and assembled and properly placed on the floor, use the following instructions to setup and test the machine: 1) Check that the console is set for elliptical (EP). a. Press and hold both LEVEL keys until Manager Mode appears on the display. b. Press the UP or DOWN LEVEL keys until Engineering Mode appears on the display. c.
chapter 9: elliptical trainer specifications and assembly guide 9.
Chapter 9: elliptical trainer specifications and assembly guide 9.2 FASTENERS & ASSEMBLY TOOLS quantity part # sketch description 01 Z11 phillips screwdriver 01 Z12 13 mm open wrench 01 Z13 4 mm allen wrench 01 6 mm Allen wrench 01 8 mm allen wrench package color 08 z31 socket head cap screw (M8 x 20L) pink 08 Z32 washer (8.4 x 15.5 x 1.
chapter 9: elliptical trainer specifications and assembly guide 9.3 ELLIPTICAL TRAINER ASSEMBLY STEPS after these assembly steps are complete, be sure to setup and test the unit as outlined in section 8.21.
Chapter 9: elliptical trainer specifications and assembly guide 9.
chapter 9: elliptical trainer specifications and assembly guide 9.
Chapter 9: elliptical trainer specifications and assembly guide 9.
chapter 9: elliptical trainer specifications and assembly guide 9.
Chapter 9: elliptical trainer specifications and assembly guide 9.
chapter 9: elliptical trainer specifications and assembly guide 9.
Chapter 9: elliptical trainer specifications and assembly guide 9.
chapter 9: elliptical trainer specifications and assembly guide 9.
Chapter 9: elliptical trainer specifications and assembly guide 9.4 leveling the elliptical trainer STABILIZING the Elliptical Trainer After positioning the elliptical trainer in its intended location, check its stability by attempting to shake it side to side. Shaking or wobbling indicates that your elliptical trainer needs to be leveled. Determine which leveler is not resting completely on the floor. Loosen the nut with one hand to allow the leveler to rotate.
chapter 10: software upgrade procedure 10.1 software upgrade procedure 1) 2) 3) 4) 5) Copy the software files "SRPDJMVH" onto a USB drive. Turn on the power to the Elliptical Trainer, wait until the standby picture has been cleared. Insert the USB drive into the Reprogram Port in the back of the console back cover (Figure A). The upgrade procedure will run automatically. When the console beeps, remove the USB drive. Cycle power on the Elliptical Trainer.
notes 69
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