Installation guide
A Troubleshooting
License Manager Error -18: License Checkout Failed. License
Server Does Not Support This Feature
This error tjrpically indicates that you have updated your License File without
restarting
the
license manager. Restart
the
license manager
and try to
start
MATLAB again.
If you
get
this error
on the
client,
but not the
server,
the
license.
dat
file
on
the client probably needs
to be
updated.
Make sure that
the
INCREMENT line
in
your License File exactly matches
the
INCREMENT line
in the
license information you received from The MathWorks.
License Manager Error
-21:
License Checkout Failed. License
File Does Not Support This Version
If you
are
getting this error
on
your license server, make sure
you
have
installed
the
version
of
FLEXnet included with
the
release
you are
trying
to install. Older FLEXnet versions will
not
work with
the
License Files
for
new releases.
If you have updated
an
existing license.dat file with
new
passcodes,
you
still need
to
install
the
latest version
of
FLEXnet included with
the
release.
If you
are
getting this error on one of your client systems
and
not on
the
license
server, make sure
the
License File
on the
client
is in the
following format.
SERVER host hostname port_num
USE_SERVER
The SERVER line
in the
client system License File should
be the
same
as the
SERVER line found
in the
License File
on the
license server.
4-14