Installation guide

Problems After Installation
License Manager Error -5: License Checkout Failed. No Such
Feature Exists
This error usually indicates that you are trying to use a product for which
you are not licensed.
Note You must restart the license manager after making any changes to
the License File on the license server.
• Check your License File to see if you are licensed to use this product. Your
License File should contain an INCREMENT line for each licensed product
• Make sure that your License File does not contain extra carriage retums or
tabs. To avoid this, make sure that each line begins with either #, SERVER,
DAEMON, or INCREMENT and replace any tab characters in INCREMENT lines
with spaces. One way to check for extraneous tabs and carriage retums
is to open your License File in a text editor and view all nonprinting
characters. Remove these tabs and replace with them spaces.
• Make sure that your system date is set to a date after the date that your
license was made. See "License Manager Error -10: License Checkout
Failed. Feature Has Expired" on page 4-10 to learn how to reset the system
date.
License Manager Error -8: License Checkout Failed. Encryption
Code in License File Is Inconsistent
This error typically indicates that you are running the license manager on
a host that has a different host ID than the one for which your License File
was generated.
Note You must restart the license manager after making any changes to
the License File on the license server.
Verify that the host ID specified in the License File matches the system's
host ID. See "Finding the Host ID on a Windows System" on page 1-29.
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