User`s guide

Macintosh DCAM IEEE 1394 Hardware
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Macintosh DCAM IEEE 1394 Hardware
Troubleshooting Macintosh DCAM Devices
If you are having trouble using the Image Acquisition Toolbox software with a supported
Macintosh DCAM IEEE 1394 hardware acquisition device, follow these recommended
troubleshooting steps:
1
Verify that your IEEE 1394 (FireWire) camera can be accessed through the dcam
adaptor.
• Make sure the camera complies with the IIDC 1394-based Digital Camera
(DCAM) specification. Vendors typically include this information in
documentation that comes with the camera. If your digital camera is not DCAM
compliant, you might be able to use the Macintosh Video Adaptor.
2
With previous versions of the Image Acquisition Toolbox, the files for all of the
adaptors were included in your installation. Starting with version R2014a, each
adaptor is available separately through the Support Package Installer. In order to
use the Image Acquisition Toolbox, you must install the adaptor that your camera
uses, in this case, the DCAM Hardware support package. See “Image Acquisition
Support Packages for Hardware Adaptors” on page 4-2 for information about
installing the adaptors.
3
Verify that your image acquisition hardware is functioning properly.
You can verify that your hardware is functioning properly by running an external
webcam application, for example, Photo Booth or iMovie.
If you can start the utility, run the utility, and close the utility without encountering
any errors, then the toolbox should be able to operate with your image acquisition
device. If you encounter errors, resolve them before attempting to use the toolbox
with the device.