User`s guide

16 Troubleshooting
16-28
http://www.mathworks.com/support/solutions/en/data/1-F36R0R/index.html
8
If you are able to start acquisition without error but do not receive any frames, and if
you are using a larger PacketSize, make sure that your hardware and the network
between the computer and the camera support jumbo frames, and also that your
Ethernet card driver is set to allow them at the size that you are attempting to use.
9
The toolbox attaches the block ID (frame ID) as metadata to the frame. If your
camera does not start a new acquisition at block 1, if you want to know if you lost
initial frames, you can check the metadata. If the first frame's block ID is not 1, you
may have some missing frames. For example, use this command in MATLAB:
[d t m]=getdata(vid,2);
m(1)
The answer will include the Block ID and the FrameNumber.
10
Run the imaqsupport function for further troubleshooting information.