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DALSA Coreco IFC Hardware
16-3
DALSA Coreco IFC Hardware
In this section...
“Troubleshooting DALSA Coreco IFC Devices” on page 16-3
“Determining the Driver Version for DALSA Coreco IFC Devices” on page 16-4
Troubleshooting DALSA Coreco IFC Devices
The Image Acquisition Toolbox software supports the use of both DALSA Coreco IFC
hardware and DALSA Coreco Sapera hardware. Please see the appropriate section
depending on which driver your hardware uses.
If you are having trouble using the Image Acquisition Toolbox software with a supported
DALSA Coreco IFC frame grabber, follow these troubleshooting steps:
1
Verify that your image acquisition hardware is functioning properly.
For DALSA Coreco IFC devices, run the application that came with your hardware,
the IFC Camera Configurator, and verify that you can view a live video stream from
your camera.
2
With previous versions of the Image Acquisition Toolbox, the files for all of the
adaptors were included in your installation. Starting with version R2014a, each
adaptor is available separately through the Support Package Installer. In order to
use the Image Acquisition Toolbox, you must install the adaptor that your camera
uses, in this case, the DALSA support package. See “Image Acquisition Support
Packages for Hardware Adaptors” on page 4-2 for information about installing the
adaptors.
3
Verify that the toolbox can locate your camera file, if you are using a camera file
to configure the device. Make sure that your camera file appears in the List of
Cameras in the DALSA Coreco IFC Camera Configurator.
4
If your hardware is functioning properly, verify that you are using a hardware device
driver that is compatible with the toolbox. The Image Acquisition Toolbox software
is only compatible with specific driver versions provided with the DALSA Coreco
hardware and is not guaranteed to work with any other versions.
• Find out the driver version you are using on your system. To learn how to get
this information, see “Determining the Driver Version for DALSA Coreco IFC
Devices” on page 16-4.