User`s guide

Network Adaptor Configuration Notes

10-5

If the Status column says “Limited or no connectivity,” it will not impact your

camera, as that status applies to the Internet.

Open the Properties dialog box of the Ethernet card by double-clicking it in Network

Connections. If you are using a separate Ethernet card for the GigE camera, make

sure that in the This connection uses the following items section on the

General tab you have nothing selected except for Internet Protocol (TCP/IP). Be

sure to use TCP/IP version 4, and not version 6.

Make sure that any vendor drivers are unchecked and that anti-virus program

drivers are unchecked. If you cannot uncheck the anti-virus software from the

adaptor due to organization restrictions, you may need to purchase a second gigabit

Ethernet card. In this case, leave all of the options as is for the network card for your

PC, and configure the second card as described here, which will only connect to your

camera.

In Windows Device Manager, make sure your network cards show up as using the

correct network card vendor driver.

For example, in the Device Manager window, under Network adapters, you should

see Intel PRO/1000 PT Desktop Adapter if you use that particular Ethernet card.

Check your adaptor properties. If your situation allows, as described in the

next section, make sure that Jumbo Frames is enabled in the Settings on the

Advanced tab. Make sure that Receive Descriptors is enabled in the Settings >

Performance Options on the Advanced tab. Make sure that the correct adaptor

is listed in the Driver tab and that it has not been replaced with a vendor-specific

driver instead of the driver of the Ethernet card.

Note: You do not need to install GenICam™ to use the GigE adaptor, because it is now

included in the installation of the toolbox. However, if you are using the From Video

Device block and doing code generation, you would need to install GenICam to run the

generated application outside of MATLAB.

Linux Configuration

You will not need any drivers from your vendor and we recommend that you do not

install any that may have come with your device.