User`s guide

10 Troubleshooting
If you discover that y ou are using an unsupported driver version, visit the
hardware manufacturer’s Web site for the correct drivers.
3 Make sure you have the correct version o f Microsoft DirectX installed
on your compute r. Im age Acquisition Toolbo x is only compatible with
specific versions of the M icrosoft DirectX multimedia technology and is not
guaranteed to work with any other versions.
• Find out which driver version you are using on your sys te m . To learn
how to get this information, see “Determining the Microsoft DirectX
Version” on page 10-24.
• Verify that the version is compatible with Image Acquisition
Toolbox. Fo r the correct version information, check the Image
Acquisition Toolbox product page at The MathWorks Web site
(
www.mathworks.com/products/imaq).
If you discove r tha t you are using an uns upp orted version, visit the
Microsoft DirectX Web site (
www.microsoft.com/directx/) for the correct
version of DirectX.
Determining the M icrosoft DirectX Version
To determine the version of Microsoft DirectX you are using, run the DirectX
Diagnostic Tool. You can access this software through the Windows Start
button.
Select Start > Run.
In the Run dialog box, launch the DirectX Diagnostic Tool by o pening the
dxdiag program.
10-24