User`s guide

Troubleshooting QImaging Hardware
Troubleshooting Q Imaging H ardware
In this section.. .
“Troubleshooting QImaging Devices” on page 10-19
“Determining the Driver Version for QImaging Devices” on page 10-20
Troubleshooting QImaging Devices
If you are having trouble using Image Acquisition Toolbox with a supported
QImaging frame grabber, follow these tro ubleshoo ting steps:
1 Verify that your image acquisition hardware is functioning properly.
For QImaging devices, run the a pplication that came with your hardware,
QCapture, and verify that you can receive live video.
2 Select Start
> Programs > QCapture Suite > QCapture.
3 In QCapture, select Acquire > Live Preview to test that the hardware
is working properly.
4 If your hardware is functioning properly, verify that you are using a
hardware device driver that is co mpatible w i th the toolbox.
Note Image Acquisition Toolbox is compatible only with specific driver
versions provided with the QImaging software and is not g uaranteed to
work with any other versions.
• Find out the driver version you are using on your system. To learn
how to get this information, see “Determining the Driver Version for
QImaging Devices” on page 10-20.
• Ve rify that the version is compatible with Image Acquisition Toolbox.
For the correct driver information, check the list of supported drivers on
the Image Acquisition Toolbox prod uct pag e at the MathWorks We b site
(
www.mathworks.com/products/imaq).
10-19