User`s guide

10 Troubleshooting
Troubleshooting DALSA Coreco Sapera Hardware
In this section.. .
“Troubleshooting DALSA Coreco Sapera Devices” on page 10-6
“Determining the Driver Version for DALSA Coreco Sapera Devices” on
page 10-7
Troubleshooting DALSA Coreco Sapera Devices
Image A cquisition Toolbox s upports the use of both DALSA Coreco IFC
hardware and DALSA Coreco Sapera hardware. Please see the appropriate
section depending on which driver your hardware uses.
If you are having trouble using Image Acquisition Toolbox with a supported
DALSA Coreco Sapera frame grabber, follow these troubleshooting steps:
1 Verify that your image acquisition hardware is functioning properly.
For DALSA Coreco Sapera devices, run the application that came with your
hardware, the Sapera CamE xpert, and verify that y ou can view a live video
stream from your camera.
2 If you are us
ing a camera file to configure the dev ice, ve rify that the toolbox
can locate y
our camera file. Make sure that your camera appears in the
Camera lis
t in the Sapera CamExpert. To test the camera, select the
camera in t
he list and click the Grab button.
3 If your hardware is functioning properly, verify that you are using a
hardware device driver that is co mpatible w i th the toolbox.
Note Image Acquisition Toolbox is compatible only with specific driver
versions provided with the DALSA Coreco hardware and is not guaranteed
to work with any other versions.
• Find out the driver version you are using on your system. To learn how
to get this information, see “Determining the Driver Version for DA LSA
Coreco Sapera Devices” on page 10-7.
10-6