User`s guide

10 Troubleshooting
Troubleshooting DALSA Coreco IFC Hardware
In this section.. .
“Troubleshooting DALSA Coreco IFC Devices” on page 10-4
“Determining the Driver Version for DALSA Coreco IFC Devices” on page
10-5
Troubleshooting DALSA Coreco IFC Devices
Image A cquisition Toolbox s upports the use of both DALSA Coreco IFC
hardware and DALSA Coreco Sapera hardware. Please see the appropriate
section depending on which driver your hardware uses.
If you are having trouble using Image Acquisition Toolbox with a supported
DALSA Coreco IFC frame grabber, follow these troubleshooting steps:
1 Verify that your image acquisition hardware is functioning properly.
For DAL SA C oreco IFC devices, run the a pplication that came with your
hardware, the IFC C amera C onfigurator, and verify that you can view a
live video stream from your camera.
2 Verify that
the toolbox can locate your camera file, if you are using a camera
file to conf
igurethedevice.Makesurethatyourcamerafileappearsinthe
List of Cam
eras in the DALSA Coreco IFC C amera Configurator.
3 If your hardware is functioning properly, verify that you are using a
hardware device driver that is compatible with the toolbox. Image
Acquisition Toolbox is only compatible w ith specific driver versions
provided with the DA LSA Coreco hardware and is n ot guaranteed to work
with any other versions.
• Find out the driver version you are using on your system. To learn how
to get this information, see “Determining the Driver Version for DA LSA
Coreco IFC Devices” on page 10-5.
• Ve rify that the version is compatible with Image Acquisition Toolbox.
For the correct driver information, check the list of supported drivers on
the Image Acquisition Toolbox prod uct pag e at the MathWorks We b site
(
www.mathworks.com/products/imaq).
10-4