Specifications

Chapter 2
2-20
STARTING
2. Enter the filename of a previously saved option file.
3. Optionally, enable the Load Options from the specified file when the
project is opened check box.
4. Click OK.
2.11 TECHNICAL SUPPORT
EDE has an automated technical support attendant to ease the
communication between you and Altium's support engineers.
The attendant prepares an Email which will be exported to your Email
software (you can inspect the mail and all attached files before you
transmit them via your Email software). EDE helps you to provide the
support engineer with all the information he needs, such as product
version and serial numbers, FLEXlm troubleshooting information, and
assists you in attaching source files, linker control files and other projects
files to your Email.
To prepare an Email for technical support
1. From the Help menu, select Technical Support -> Prepar e Email...
The Prepare Email dialog appears.
2. Fill in the necessary information, such as serial number, customer
information, Email subject, problem description and the Email address of
the support desk.
3. Click Copy to Email client.
4. Inspect the mail in your Email software and send it.