The SprinterB User's Manual
Copyright © 2003 Matan Digital Printing Ltd. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or any computer language, in any form or by any third party, without the prior written permission Matan Digital Printers Ltd., Disclaimer Matan Digital Printing Ltd., does not accept any responsibility for any damage caused to its products by unauthorized personnel.
Limited Warranty For a period of 12 months from the date of original purchase (“Limited Warranty Period”) (except for the Thermal Print Heads, which are guaranteed for 6 months), MATAN DIGITAL PRINTERS (2001) LTD.
Table of Contents 1 GETTING STARTED ........................................................................................... 1-1 CONVENTIONS USED IN THIS MANUAL......................................................................................1-2 NOTATIONS IN THIS MANUAL ..................................................................................................1-2 IMPORTANT NOTES ...............................................................................................................
4 SPECIFICATIONS............................................................................................... 4-1 GENERAL ............................................................................................................................4-1 ELECTRICAL SYSTEM ............................................................................................................4-2 ELECTRONIC SYSTEM ...........................................................................................................
UPDATING THE SOFTWARE AND USER SERVICE CODE ..................................... 7-1 THE USER PLUG ..................................................................................................................7-1 THE USER SERVICE CODE .....................................................................................................7-1 CREATING LOG FILES ...........................................................................................................7-2 VIEWING LOG FILES ...............
SHUTTING DOWN THE SYSTEM .............................................................................................8-36 9 REPLACING AND ADJUSTING THE PRINT HEADS............................................... 9-1 REPLACING A PRINT HEAD .....................................................................................................9-3 ADJUSTING THE PRINT HEADS................................................................................................9-5 PRINT HEAD ADJUSTMENT ...................
A 12 WORKFLOW WITH GRAPHIC SOFTWARE ..............................................................................11-17 TEN RULES FOR PRINTING FILES ................................................................ 12-1 FILE FORMAT ....................................................................................................................12-1 IMAGE SIZE .......................................................................................................................12-1 COMMON PROBLEMS ......
List of Figures Figure 2-1: Thermal Transfer Printing.............................................................................................................2-1 Figure 3-1: General View of the Front and Left Side of the Printer ................................................................3-2 Figure 3-2: General View of the Rear & Right Side of the Printer..................................................................3-2 Figure 3-3: The Main Power Connector ........................................
Figure 9-3: Wiring Between the Universal Head Card and the 40" Print Head .............................................. 9-2 Figure 9-4: The Print Head Stops .................................................................................................................... 9-4 Figure 9-5: The Print Head Assembly (with Head Card removed) ................................................................. 9-5 Figure 9-: The Print Head Locking Plate...............................................................
Table of Figures Figure 3-1: General View of the Front & Left Side of the Printer ...................................................... 3-2 Figure 3-2: General View of the Rear & Right Side of the Printer..................................................... 3-2 Figure 3-3: The Main Power Connector........................................................................................... 3-3 Figure 3-4: The Liquid Cooling Control Box ..........................................................................
Figure 7-14: The Cool Down Dialog Box........................................................................................ 7-14 Figure 7-15: The Configuration Dialog Box ................................................................................... 7-14 Figure 7-16: The Add Config Dialog Box ....................................................................................... 7-15 Figure 7-17: The Delete Config Window ................................................................................
Figure 12-18: The PhotoPRINT Server Properties Window ............................................................
1 Getting Started This manual comprises the following sections: Chapter 1… Introduces the manual. Chapter 2… Gives an overview of the technology. Chapter 3… Gives details about the SprinterB printer and a general description of the system. Chapter 4… Gives all the technical specifications. Chapter 5… Gives instructions on how to download the Matan software. Chapter 6… Presents a guide to all the main windows of the Graphic User Interface (GUI), as well as the main dialog boxes.
Conventions Used in this Manual Getting Started Conventions Used in this Manual This text style… Identfies… Example Text Normal descriptive text. Text Emphasized text. Text/Text Words or figures that appear on the screen or that should be typed, or a key to be pressed < >. The name of a file or directory. 400 TEXT The name of a software screen component or of apart of the Printer. SUBSTRATE The description of a procedure.
Important Notes Getting Started Important Notes The following notes should be read carefully. It is recommended that the operator be fully familiar with the specification and all sections of this manual. Failure to do so may compromise the warranty and the accuracy that Matan has engineered into your printer. After relocating he SprinterB printer to a new location, you must ensure that it is completely level before commencing work.
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2 Overview Thermal Transfer Printing Technology The SprinterB Printer uses Thermal Transfer Printing Technology. It has a solid-state print head with no moving parts. Similar to fax machines, the print head has 400 "micro hot spots" per inch arrayed horizontally across the print head. As the substrate passes under the print head, the "micro hot spots" are turned on and off to create the image on the substrate.
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3 General Description About the SprinterB Printer The SprinterB Printer integrates the most advanced features of highdefinition quality and high-speed billboard printers. Providing high throughput and easy integration at low operational cost, the SprinterB Printer enables you to provide immediate solutions, increase flexibility and volume of your large format printing output.
Technical Description General Description Technical Description Figure 3-1 is the view from the front left side of the SprinterB Printer. Top Cover Substrate Pass Door Front Cover Emergency Stop Button PC Door Collector Roller Figure 3-1: General View of the Front and Left Side of the Printer Figure 3-2 is the view from the rear right side of the SprinterB Printer.
General Description Technical Description The Power Inlet Connection The printer is supplied with a MALE POWER CONNECTOR and should be connected to the FEMALE POWER CONNECTOR (also supplied,) that has been connected to the power box by an authorized technician. Figure 3-3: The Main Power Connector Power Supply Units The printer has four or eight POWER SUPPLY UNITS. They are located on the right side of the printer, behind the SERVICE DOORS FOR TECHNICIAN (Figure 3-2, page 3-2),as illustrated below.
Technical Description General Description The Thermal Print Head (TPH) The Print Head Subsystem The PRINT HEAD SUBSYSTEM is located between the SUBSTRATE ROLL and the SUBSTRATE ROLL PULLING CYLINDER and lays parallel to them (Error! Reference source not found.). The Print Head The PRINT HEAD comprises micro hot spots, which melt the ink onto the SUBSTRATE.
General Description Technical Description Four Aluminum Profiles Figure 3-6: Liquid Coolant pumped to the Aluminum Profiles The Ribbon System The RIBBON SYSTEM, as illustrated in Figure 3-7and Figure 3-8, page 3-6, comprises the RIBBON and the RIBBON TAKE-UP ROLL.
Technical Description General Description Figure 3-8: The Ribbon flow on a single Print Head The Ribbon The RIBBON is a thin mylar film, coated with ink which is transferred to the SUBSTRATE. The Ribbon Motors and Take-up Rolls The RIBBON MOTORS drive the RIBBON TAKE-UP ROLLS, which collect the used RIBBON. The Ribbon Brake The RIBBON BRAKE keeps the corresponding unused RIBBON taut. Each RIBBON BRAKE is located to the right of its corresponding RIBBON MOTOR (Figure 3-9).
General Description Technical Description Please contact our Support Team for instructions before attempting to adjust the Ribbon Brake. If you have to make an adjustment to the RIBBON BRAKE, you must use a torque-meter. The adjustment is made by turning the KNURLED THUMB NUT on the brake to between 80 and 90cN-m (Figure ).
Technical Description General Description The Substrate System The following figure illustrates the SUBSTRATE path, from the SUBSTRATE ROLLER to the COLLECTOR ROLLER.
General Description Technical Description The Substrate Roller The SUBSTRATE ROLLER is designed to hold 3" (internal) diameter cores. The LOCKING PIN secures the SUBSTRATE ROLLER. You must ensure it secures the SUBSTRATE ROLLER during printing. The tension adjusting screw should be turned so that the substrate will not slide but will have tension while turning (Figure 3-13).
Technical Description General Description The Substrate Collecting System The SUBSTRATE COLLECTING SYSTEM receives the printed material from the SprinterB Printer and collects it into a roll (see Figure 3-14). Substrate Collector Roller Figure 3-14: The Substrate Collecting System The Pressure Rollers Pistons The PRESSURE ROLLER PISTONS raise and lower the PRESSURE ROLLERS. The Pressure Rollers System The PRESSURE ROLLERS press the SUBSTRATE and the RIBBONS against the PRINT HEAD.
General Description Technical Description The Optic Sensor The OPTIC SENSOR monitors the presence of the SUBSTRATE. It does not monitor transparent SUBSTRATES. Optic Sensor Figure 3-15: The Optic Sensor When the end of the SUBSTRATE is detected, the SUBSTRATE ABSENT window appears (Figure 3-16). Figure 3-16: The Substrate Absent Window The printers stops and carries out the unload procedure. Any unprinted file will be saved and will remain on the PRINT MENU.
Technical Description General Description The Scraper and Ionizor The SCRAPER is constantly applied to the SUBSTRATE to ensure that the SUBSTRATE is kept free of dirt and dust particles. The IONIZOR is located between the SCRAPER and the STICKY ROLLER. Its Power Unit is located underneath it, on the inside base of the printer. It neutralizes electro-static charge from the SUBSTRATE. The IONIZOR works when a voltage of 24v is present. When possible, the 24v voltage should be turned off.
General Description Technical Description The Emergency Stop Buttons The printer is equipped with two EMERGENCY STOP BUTTONS. One of which is located at the front of the printer and the other, at the rear. (See Figure 3-1, page 3-2 and Figure 3-2, page 3-2). These buttons operate manually, and when pressed, all power SHUTS OFF. EMERGENCY STOP BUTTONS should be activated in any emergency situation.
Technical Description General Description Figure 3-19 illustrates the location of the five SAFETY MICRO SWITCHES, indicated by white arrows.
4 Specifications General Remarks Printer dimensions 36" 40" Unpacked: 1660 x 1340 x 1150 (mm) (65.35" x 52.76" x 45.28") (L x W x H) Unpacked: 1660 x 1450 x 1150 (mm) (65.35" x 57.09" x 45.28") (L x W x H) Packed: 2055 x 1555 x 1400 (80.91" x 61.22" x 55.12") (L x W x H) Packed: 2055 x 1665 x 1400 (80.91" x 52.76" x 65.55") (L x W x H) Gross weight 500kg (1102.6lbs) 550kg (1213lbs) Substrate size 90.5cm (width) x 24cm (Ø) 35.6” (width) x 9.4” (Ø) 1020mm (width) x 24cm (Ø) 40.16” (width) x 9.
Electrical System Specifications Electrical System Electrical Input 200-230VAC, 50/60Hz, single phase Power Consumption 25A (Max) Display Monitor 12.1” Viewable image size. Electronic System RIP card The rip card processes the file before printing and controls the angles of screens, the color LUT, the characters as well as the resolution (400 dpi, 200 dpi and 50 dpi) for each print head.
Air Compressor Specifications Air Compressor Air Compressor 5.5 Bar Air supply flow rate 50 ltr/min We recommend you to install an air dryer in addition to the air compressor and locate it between the compressor and the printer. We also recommend you to connect the air compressor and the air dryer to separate phases from the printer.
Substrate Specifications and Storage Specifications Substrate Specifications and Storage As per manufacturers’ specifications & instructions. Make sure you keep the substrates in a clean area, wrapped in nylon bags. Ink Roller (Ribbon) Specifications and Storage Shelf life The Ribbons' shelf life is determined by the storage conditions and is summarized in the following table.
5 Installing the Software This chapter details the software installation procedure. Installing the Software You download the Matan software from out Web site. To download and Install the SprinterB Software: 1. Open our Web site www.matan.co.il. 2. Click TECHNICAL SUPPORT. The TECHNICAL SUPPORT Page opens. 3. Click LOG IN TO THE MEMBERS’ AREA. The LOG IN window appears. 4. Enter your username (not case sensitive) and password you received from your Matan distributor. 5. Click LOGIN.
Installing the Software Installing the Software 9. Click SAVE. 10. Save the zip file to the temp directory. The download procedure starts. 11. When the download has been completed, extract the zipped file to a convenient directory. 12. Double click the expanded .exe file. The WINZIP SELF-EXTRACTOR window opens. 13. Click SETUP. The SETUP WIZARD is activated. 14. Follow the on-screen instructions. 15. Select the type of printer for which you are installing the software and click OK.
6 Around the Windows This chapter describes all the main functions of the software and illustrates most of the windows and dialog boxes that you see while working in the application. About the SprinterB Main Screen Figure 6-1: The SprinterB Main Screen The Menu Bar The MENU BAR gives you access to different tools and functions. Use this Menu To....
The Tool Bar Around the Windows Use this Menu To....
Around the Windows Click this Icon The Main Screen Information Center To.... Access the Cool Down Dialog Box. Access the Warm Up Dialog Box. Access the Configuration Dialog Box. Access the Control Dialog Box. Access the Preferences Dialog Box. Access the On-Line Help facility. Close the Application. The Main Screen Information Center The lower right-hand section of the MAIN SCREEN provides you with current information about the Printer.
The Printing Information Center Around the Windows Queue Statistics Information item Description Total Images The total number of Images that you have placed in the printing queue. Total Copies The total number of copies that you have ordered for printing. Rest Print Time The remaining time it will take for the Images that have been queued, to be printed. Print Area The area that will be printed of the current file.
Around the Windows The Image Menu The Image Menu You access the IMPORT FILE dialog box, by choosing IMPORT from the IMAGE menu or by clicking IMPORT in the MAIN SCREEN. The Import File Dialog Box Figure 6-2: The Import File Dialog Box You use the IMPORT FILE dialog box for importing a file and adding it to the list of files in the PRINTER QUEUE window. The selected file can also be viewed in this dialog box.
The Image Menu Around the Windows Screen Component Description Used/Free Status of used/free memory on the PC's currently used disk, (path shown in the Configuration dialog box,) after the files required for printing have been imported onto it. The Edit Dialog Box You access the EDIT dialog box, by choosing EDIT from the IMAGE menu or by clicking EDIT in the MAIN SCREEN. Figure 6-3: The Edit Dialog Box You use the EDIT FILE dialog box for editing the file’s properties.
Around the Windows Group Box Grey level adjustment Screen Component Description Collate Check this option to ensure that when printing two or more copies off a file that is tiled, successive tiles of each copy are printed (starting from Tile #1). The printer then prints the next copy (starting from Tile #1), etc., etc. Flip Click this button to activate the flipping feature.
The Image Menu Around the Windows The Gray Level Dialog Box You access the GRAY LEVEL dialog box from the EDIT dialog box. The GRAY LEVEL feature gives you basic color management within the image.
Around the Windows The Image Menu Group Box Screen Component Description Printing Status Current file The name of the file that is currently being printed. Current copy The number of the file’s image that is currently being printed. Current tile The tile of the file that is currently being printed. Current line The line of the image that is currently being printed.
The Image Menu Around the Windows Serial Number Font Dialog Box Figure 6-7: The Serial Number Font Dialog Box You use the SERIAL NUMBER FONT dialog box to specify the font format of the SERIAL NUMBER, but not its color. You cannot specify the Serial Number’s color from this dialog box. You access this dialog box by clicking the SERIAL NUMBER button (12345…) in the EDIT dialog box.
Around the Windows The Utilities Menu The Utilities Menu The Configuration Dialog Box You access the CONFIGURATION dialog box from the UTILITIES menu or by clicking the CONFIG icon in the tool bar. You can carry out a comprehensive configuration of your SprinterB Printer from the CONFIGURATION dialog box. The various settings for the PRINT HEADS are made in this box, as well as those for specifying the SUBSTRATE type, and INK type. Various print measurement settings are made in this dialog box as well.
The Utilities Menu Group Box Temperature Control Around the Windows Screen Component Description Delay Y (dots) To set the Print Head Delays. The reference is of the distance in dots from each Print Head to the first one. The first Print Head is therefore always referenced as zero. For initial reference, the distance between each Print Head is about 4,000 dots. Other units of measure can be selected through the Preference dialog box.
Around the Windows Group Box The Utilities Menu Screen Component Description Substrate sensor Check this option to activate the Substrate Sensor. This option should not be checked if you are using a transparent Substrate. Run collector Check this option to run the Collector motor during printing. Printing Energy The energy with which the Print Head prints the color on the Substrate. Select the Energy Level from the Drop-down list.
The Utilities Menu Around the Windows The list below sets out all the settings you can make and describes the various parts’ status you can read through the CONTROL PANEL dialog box. Setting/Status Description Substrate Sensor Indicates the status of the Substrate Sensor, as set in the Configuration dialog box. When there is no substrate present, an appropriate message appears. Pressure Sensor Indicates the status of the Pressure Sensor, as set in the Preference dialog box.
Around the Windows The Utilities Menu Setting/Status Description Remain Ribbon – Substrate Enter the amount of Ribbon (per color) and/or Substrate you have installed. The displayed amounts will reduce during the printing process and will be reflected in the Printing Window, during the printing process. Power On Indicates the power supply status. With power ON, there is a voltage of 24V. Load Click to prepare the system for printing. Unload Click to return the system to rest.
The Utilities Menu Around the Windows Group Box Screen Component Description Units M/mm feet/inch Shift and Delay in dots Units of measure Color Order Temparature Choice of the printing color order, according to the order in which the Ribbons are installed on the printer. °C °F TIFF LUT coeff: Units of measure – temperature Enables you to adjust the density percentage of each color station. For example, entering 0.9 on the 1st color station, will decrease that color’s density by 10%.
7 Updating the Software and User Service Code This chapter describes the procedure for updating your User Service Code The User Plug The USER PLUG is connected to the parallel port of the PC. It contains the following information about your printer and RIBBONS: • The printer type • The User Plug ID • Amount of RIBBONS (adjusted when you update the USER SERVICE CODE and when you print).
Creating Log Files ! Updating the Software and User Service Code To update the User Service Code: 1. From the UTILITIES drop-down menu, select UPDATE SERVICE CODE. The UPDATE USER SERVICE CODE dialog box appears (Figure 7-1, page 7-1). 2. In the PLEASE ENTER YOUR NEW SERVICE CODE field, paste or browse and select, the user's code (provided by the dealer or Matan,) and click UPDATE.
Updating the Software and User Service Code Viewing Log Files Viewing Log Files ! To view a Log File: • In the UPDATE USER SERVICE CODE dialog box, click VIEW LOG FILE. The LOG FILE appears (Figure 7-2). 1 3 2 4 5 6 7 Figure 7-2: A typical User Log File The LOG FILE contains the following data referred to inFigure 7-2: • The date and time of the transaction (1). • Type of transaction UPDATE USER SERVICE CODE (When the user buys from the dealer, or directly from Matan) (2).
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8 Preparing Your Printer for Printing Preliminary Preparations for Printing This chapter sets out all the procedures necessary for preparing your SprinterB Printer for work. It deals with the setting up of the printer on the mechanical side. It also sets out a detailed operating procedure for the exchanging or renewing of SUBSTRATES as well as the RIBBONS. Once you have completed the following procedures, your SprinterB Printer will be ready to use.
Preliminary Preparations for Printing Preparing Your Printer for Printing 4. Ensure that the main electric switch is ON, and CIRCUIT BREAKER’S button is pressed. 5. Ensure that the main electric switch is ON, and CIRCUIT BREAKER’S button is pressed. Figure 8-2: The Main Screen 6. Switch on the Computer and invoke the program by double-clicking the SprinterB icon. The MAIN SCREEN appears (Figure 8-2). Make sure that the green lights on all HEAD CARDS are lit.
Preparing Your Printer for Printing Preliminary Preparations for Printing Figure 8-3: The Cooling Channel and Thermal Print Head Loading or Replacing a Substrate Roll Your Sprinter printer has been supplied with the SUBSTRATE installed, but not loaded onto the TAKE-UP CORE. Our technician will load it for you. To install a new SUBSTRATE ROLL or replace an existing one, carry out the following procedures.
Preliminary Preparations for Printing ! Preparing Your Printer for Printing To Load the Substrate Roll: 1. From the MAIN SCREEN, click CONTROL. The CONTROL PANEL dialog box appears (Figure 8-4, page 8-3). - or From the UTILITIES menu, select CONTROL PANEL. The CONTROL PANEL dialog box appears. 2. Click UNLOAD to lower all pistons and raise the PULLING ROLLER.
Preparing Your Printer for Printing Preliminary Preparations for Printing 11. With the split in the BRAKE located at each end of the holders facing upward, place the SUBSTRATE ROLL back into SUBSTRATE ROLL SUPPORTS. 12. Relocate the LOCKING PINS. 13. Cut off the first meter of the roll to prevent dirt from reaching the PRINT HEADS, Then cut a diagonal piece as illustrated in Figure 8-6. Figure 8-6: Substrate Roll 14.
Preliminary Preparations for Printing Preparing Your Printer for Printing The Anti-static Brush and Strip that are located next to each Print Head, are not shown in Figure 8-7, page 8-5. 16. When you reach the front end, pull the SUBSTRATE until the entire width has reached the front. 17. Close all the covers. To replace the SUBSTRATE, see the following procedures: If possible, you should always try to leave an amount of Substrate under the Print Heads so as to facilitate easy replacement or renewal.
Preparing Your Printer for Printing Preliminary Preparations for Printing 13. Relocate the LOCKING PINS. If you constantly use the same width substrates, you may remove only the right hand cone every time. 14 Cut off the first meter of the roll to prevent dirt from reaching the PRINT HEADS. 15. Join the new or replaced SUBSTRATE to the existing piece under the PRINT HEADS by using adhesive tape (Figure 8-8).
Preliminary Preparations for Printing Preparing Your Printer for Printing Replacing the Used Ribbons The following procedure has to be followed when replacing the RIBBON with another one, or renewing a used one. The take-up core should not be overloaded at any time. If the volume of used Ribbon on the Take-up Core exceeds half the volume of the new Ribbon, you should empty the used Ribbon. ! To replace a Ribbon: 1. From the CONTROL PANEL dialog box, click UNLOAD SUBSTRATE.
Preparing Your Printer for Printing Preliminary Preparations for Printing New Ribbon New Ribbon Figure 8-10: Placing the Ribbons into the system 9. Take the new RIBBON and put it in place of the RIBBON you have just taken out. 10. Pull the RIBBON underneath the PRINT HEAD – to the outside of the ANTISTATIC BRUSH (Figure 8-11). 11. Using adhesive tape, attach the edge of the new RIBBON to the empty cardboard roll, at three points. 12.
Preliminary Preparations for Printing Preparing Your Printer for Printing 13. From the CONTROL PANEL dialog box, turn the power on and activate the MOTOR by clicking the RUN button of the relevant color. Make sure that the RIBBON is rolling smoothly over the take-up core through all its width. 14. When the RIBBON has become taut, stop the MOTOR by clicking the RUN button. 15. Repeat this procedure with the other three colors as necessary. 16. Close the HEAD and RIBBON cover.
Preparing Your Printer for Printing Operating the Substrate Collecting System Operating the Substrate Collecting System The Printer can be operated either with or without the SUBSTRATE COLLECTING SYSTEM operating (Figure 8-12). The COLLECTING MECHANISM can operate separately from the printer (Figure 8-13).
Operating the Substrate Collecting System Preparing Your Printer for Printing Loading the Printed Substrate into the Collecting System If you have a long print run, you should load the printed SUBSTRATE onto the COLLECTING SYSTEM. ! To Load the Printed Substrate onto the Collecting System: 1. Engage the COLLECTING SYSTEM by checking the RUN COLLECTOR option in the CONFIGURATION dialog box (Figure 8-16, page 8-14). The COLLECTOR ROLLER will rotate during the printing process. 2.
Preparing Your Printer for Printing Software Preparations for Printing 14. Push back both the LOCKING PINS. 15. Relocate the SUBSTRATE COLLECTING MECHANISM COVER by inserting it into the two locating holes and gently pulling it downward. Software Preparations for Printing Using the Forward Icon To advance the SUBSTRATE, click the FORWARD icon . This action brings the printer to the unload status, raises the PULLING ARM, runs the main motor as well as that of the SUBSTRATE COLLECTOR ROLLER.
Software Preparations for Printing Preparing Your Printer for Printing The recommended temperature is 32°C – 35°C. ! To cool down the Print Heads to the required temperature: 1. From the MAIN SCREEN, click COOL DN. The COOL DOWN. dialog box appears (Figure 8-15). Figure 8-15: The Cool Down Dialog Box 2. Select the required temperature from the REQUIRED TEMPERATURE spin box. 3. Click START to initiate the process.
Preparing Your Printer for Printing Software Preparations for Printing Clicking OK will close the CONFIGURATION dialog box. So you may want to set all the required configurations before clicking OK. The procedures have been set out in the order that they appear in the CONFIGURATION dialog box. Selecting a Different Substrate Type and a Different Set of Head Delays ! To Select a Different Substrate Type and a Different Set of Head Delays: The type of SUBSTRATE determines the HEAD DELAYS.
Software Preparations for Printing Preparing Your Printer for Printing Deleting a Substrate Type ! To Delete a Substrate Type: Figure 8-18: The Delete Config Window 1. From the CONFIGURATION dialog box, click Delete. A window opens and prompts you to either confirm deletion or cancel. (Figure 8-18). 2. Click OK to confirm the delete command. You cannot delete a factory-set substrate type. Selecting Active Printing Heads ! To select the Active Printing Heads: 1.
Preparing Your Printer for Printing Software Preparations for Printing Selecting a Head Delay ! To Select a Head Delay: • From in the HEADS group box in the CONFIGURATION dialog box, , set each color’s delay. The reference is of the distance in dots from each Print Head to the nearest one. The first Print Head is therefore always referenced as zero. For initial reference, the distance between each Print Head is about 4,000 dots. Other units of measure can be selected through the Preference dialog box.
Software Preparations for Printing Preparing Your Printer for Printing Temperature Control ! To activate the Temperature Control System: 1. In the TEMPERATURE CONTROL group box of the CONFIGURATION dialog box, check the COOLING SYSTEM option. 2. In the OPEN and CLOSE drop-down combo boxes, select the required temperatures. The OPEN setting refers to the temperature at which the cooling flaps are opened and the CLOSE setting refers to the temperature at which the cooling flaps are closed.
Preparing Your Printer for Printing Software Preparations for Printing 2. Click OK to set the new calculated width. Advancing the Substrate before printing Checking this option will cause the substrate to advance a specified distance before printing commences. ! To advance the substrate before printing: • In the CONFIGURATION dialog box, select the required distance from the ADVANCE SUBSTRATE BEFORE PRINT: drop-down combo box.
Software Preparations for Printing Preparing Your Printer for Printing ! To activate the Collector Motor: • In the CONFIGURATION dialog box, check the COLLECTOR MOTOR option. Changing the Energy Level Setting the ENERGY level determines the intensity of the color to be printed. ! To change the Energy level: • In the ADVANCE CONFIGURATION dialog box, from the ENERGY box, select or enter an ENERGY level.
Preparing Your Printer for Printing Software Preparations for Printing ! To specify the horizontal gap: • In the EDIT dialog box, enter the required gap in the HORIZONTAL GAP field. Specifying the printing resolution ! To specify the printing resolution: • In the EDIT dialog box, select the required resolution (in dpi) in the RESOLUTION drop-down combo box. The physical size of the Image will double and its resolution will be reduced by 50%.
Software Preparations for Printing Preparing Your Printer for Printing The printer will print an Image in the specificed printing order of its tiles. For each tiled Image, you must specify its tile printing order. Collating the printing of two or more copies of a file When checked, the Collating feature will ensure that when you are printing two or more copies of the same file, all the tiles in the file are printed in successive order for each copy.
Preparing Your Printer for Printing Software Preparations for Printing 6. Click and drag the line to the required setting and release the mouse button. 7. Repeat steps 3-6 as required. 8. Click Save to save the setting. The SAVE AS dialog box appears. 9. Enter a file name and click OK. 10. Close the GRAY LEVEL dialog box. 11. With the EDIT dialog box open, click BROWSE and choose the file whose gray level you wish to adjust. The file name appears in the GRAY LEVEL ADJUSTMENT field. 12. Click OK.
Software Preparations for Printing Preparing Your Printer for Printing 3. Specify the required font format. 4. Click OK. If required, check the TRANSPARENT option (see above). 5. Select the required color(s) of the SERIAL NUMBER. 6. From the FROM # drop-down combo box, enter or select the number of the first serial number you want to appear. 7. In the OFFSET X and OFFSET Y fields, enter the required coefficient location of the SERIAL NUMBER.
Preparing Your Printer for Printing Software Preparations for Printing There are three ways of initiating the print proceudre: • Manually • By clicking LOAD in the CONTROL PANEL dialog box and then clicking PRINT in the MAIN SCREEN. • By clicking PRINT in the MAIN SCREEN. If you initiate the print procedure manaully, use the CONTROL dialog box to specify the printer’s mechanical settings, such as the Piston and Motor status.
Software Preparations for Printing Preparing Your Printer for Printing ! To run or stop all the Color Motors simultaneously: • In the CONTROL dialog box, click the ALL (1-4) RUN button to run all the color motors and click the STOP button to stop them all. ! To run or stop the Substrate Motor: • In the CONTROL dialog box, click the RUN button of the Substrate to run it and click the same button to stop it.
Preparing Your Printer for Printing Software Preparations for Printing The recommended moment for the Ribbon Collecting Roll is 4-5, when the core is empty and 5-6 when it is full. Loading and unloading the Substrate ! To load the Substrate: • In the CONTROL dialog box, click LOAD. The SprinterB will run a set of operations and will bring the printer to the print mode, with the setting specified in the CONFIGURATION dialog box.
Software Preparations for Printing Preparing Your Printer for Printing Setting the Preferences Figure 8-21: The Preferences dialog box The Encoder Division and Main Motor Coefficient parameters must be checked immediately after the software installation. Use the PREFERENCES dialog box to set your printing preferences. Use the PREFERENCES dialog box to specify the unit of measure and the color order for printing. The HEAD RESISTANCE feature is not yet implemented.
Preparing Your Printer for Printing Software Preparations for Printing Setting the Encoder Division The ENCODER sends pulses to the MAIN MOTOR.
The Printing Procedure Preparing Your Printer for Printing Adjusting the TIFF LUT Coefficient The TIFF LUT coeffecient feature (which works only with TIFF files,) enables you to adjust the density percentage of each color. An increase of '0.1' will increase the density by 10%, '0.2' will increase it by 20%, and a maximum increase of '0.3', will increase the density by 30%. Similarly, a decrease to '0.9', will decrease the color density by 10%. The minimum decrease is –30%.
Preparing Your Printer for Printing The Printing Procedure Once selected, the delete source option affects all the displayed deletable imported files. Figure 8-22: The Import File Dialog Box ! To import a image: 1. From the MAIN SCREEN, click IMPORT. The IMPORT FILE dialog box appears (Error! Reference source not found.). The name of the current drive and directory appears in the Look in: field. You can choose the correct path if necessary.
The Printing Procedure Preparing Your Printer for Printing Deleting a Selected File from the Import File Dialog Box ! To delete a file: 1. From the FILES TO IMPORT BOX in the IMPORT FILE dialog box, select the image you wish to delete. 2. Click DELETE. Renaming a File This procedure can be carried out either from the MAIN SCREEN or from the IMPORT FILE dialog box. Figure 8-23: The Rename Image dialog box ! To rename a file from the Main Screen: 1.
Preparing Your Printer for Printing The Printing Procedure Deleting Printed Files When a file has been printed, the word ‘DONE’ appears in the QUEUE column of the Print menu. Figure 8-25: The Delete 'Done' Prompt ! To delete printed files: 1. From the IMAGE menu of the MAIN SCREEN, select DELETE ‘DONE’. The DELETE ‘DONE PROMPT appears (Figure 8-25). 2. Click YES to confirm the delete command.
The Printing Procedure Preparing Your Printer for Printing Printing the Files Queued on the Print Menu Before printing the required files, you should read the following information on the Online Delay feature. Figure 8-27: The Printing Dialog Box The On-the-fly Fine Adjust Delay Although the HEAD DELAY feature is accessible from the CONFIGURATION dialog box for setting before a print session, you can also adjust the HEAD DELAYS while printing, through the PRINT command.
Preparing Your Printer for Printing The Printing Procedure The reference is to the distance in dots from each PRINT HEAD to the first one. The first PRINT HEAD (the Yellow,) is therefore always referenced as zero. For initial reference, the distance between each PRINT HEAD is about 4,000 dots.
Shutting Down the System Preparing Your Printer for Printing If the printer does not respond to commands given by the computer or if there is any problem that requires a immediate stop, press one of the red Emergency Stop buttons, located at the front and rear of the printer. Pressing the Emergency Stop button shuts down the power to the printer as well as to the computer. The files displayed in the Print menu of the Main Screen will not be deleted.
9 Replacing and Adjusting the Print Heads The PRINT HEADS are already preinstalled on the printer. They have also been calibrated. To facilitate the correct connection of the cables, they are color coded and labeled. The connector pins on the PRINT HEADS are also labeled. Black cables are ground, red and yellow are current, and any other colors carry the data. The PRINT HEAD is connected to the PRINT HEAD CARD by a number of cables. These cables either carry current or data.
Replacing a Print Head Replacing and Adjusting the Print Heads Figure 9-2: Wiring Between the Head Card and the Print Head (Universal) If your printer is the SprinterB 40", you should connect the cables according to Figure 9-3.
Replacing and Adjusting the Print Heads Replacing a Print Head Replacing a Print Head Before touching any part of the ceramic surface on the Print Head, you must wear anti-static gloves. Do not touch any part of the ceramic surface with your bare hands. To replace a Print Head: 1. Make sure the rubber rollers are down. 2. Turn off the computer. 3. Remove the RIBBON, using that particular PRINT HEAD. 4. Remove the HEAD CARD COVER. 5.
Replacing a Print Head Replacing and Adjusting the Print Heads Print Head Stops Figure 9-4: The Print Head Stops 18. Tighten the two groups of the MOUNTING SCREWS so that the PRINT HEAD is touching the metal surface. Check that at no point along the PRINT HEAD'S length is there a gap between it and the COOLING CHANNEL and that no cables are caught in between. 19. Reconnect the cables to the PRINT HEAD. 20. Cut the SUBSTRATE next to the SUBSTRATE ROLL, and remove it from the printer. 21.
Replacing and Adjusting the Print Heads Adjusting the Print Heads Adjusting the Print Heads The following section describes how to adjust the PRINT HEADS. This is done by adjusting the ADJUSTMENT SCREWS and TIGHTENING SCREWS that are located on the upper side of the PRINT HEAD ASSEMBLY (Figure 9-5). Before making any adjustments, you must loosen the Tighten Screws that hold the Locking Plate, at both ends of the aluminum profile and remember to tighten them when you have completed the process.
Adjusting the Print Heads Replacing and Adjusting the Print Heads Adjustment Screw Tightening Screw Locking Plate Figure 9-: The Print Head Locking Plate Print Head Adjustment The software allows jumps of one bit (0.0635mm). You can obtain more accurate adjustment of the PRINT HEADS by turning the ADJUSTMENT SCREW. Each turn of the ADJUSTMENT SCREW results in a movement of eight bits (which is approximately 0.5mm).
Replacing and Adjusting the Print Heads Adjusting the Print Heads Figure 9-6: The Configuration Dialog Box 2. From the CONFIG drop-down menu, click NO DELAY. 3. Print the 50_black file and stop after 10 seconds. Before each experiment of “50 Black” printing, make sure to set the energy level to 20 for vinyl and 8 for paper as well as warm the heads to 35°C, in order to get similar results. The printing should be equal all along the PRINT HEAD’S length.
Adjusting the Print Heads Replacing and Adjusting the Print Heads 11. Open the printed material and check if the holes on the same color are exactly on the line of the print. This will help you determine which of the four colors’ line is the parallel. 12. If the holes on both sides of the printed material are on the printed side, the PRINT HEAD is parallel. Adjust the others using this one as a reference.
Replacing and Adjusting the Print Heads Adjusting the Power Supply Unit Adjusting the Power Supply Unit Because the manufacturers of the thermal heads cannot produce a uniform dot resistance in all the heads, there is significant variation in resistance between the heads. In order to keep the same amount of current going through the heads during printing, you have to calibrate the power supply voltage according to the resistance of the heads (by turning the screw as indicated in the figure below).
Adjusting the Power Supply Unit Replacing and Adjusting the Print Heads Voltage Screw Figure 9-9: Power Supply Voltage Screw You adjust the voltage by turning the VOLTAGE SCREW (Figure 9-10). When adjusting the voltage on a set of eight POWER SUPPLY UNITS, you must carry out the procedure on each unit separately. You must firstly remove the jumper between contact RC and RCG, then carry out the adjustment and relocate the jumper.
10 Maintenance Draining the Air Filter You must drain the air filter on your own compressor, as well as that on the printer, every month, to ensure that the compressed air supplied to the printer is dry. Air Out Air In Air Drain Figure 10-1: Power Supply Voltage Screw To drain the Air Filter: 1. With the air supply turned on, open the drain that is located at the base of the AIR FILTER (Figure 10-1). 2. When all the water has been removed from the air supply, close the drain.
Cleaning the Print Heads Maintenance Cleaning the Print Heads The PRINT HEADS must be kept clean and free of scratches at all times. They should be checked at regular intervals. To clean the Print Heads: Do not attempt this procedure while the Print Head is hot. ALWAYS wait until the Print Head is at room temperature. 1. In the MAIN SCREEN, click UNLOAD. 2. Switch off the power to the SprinterB Printer and wait for PRINT HEADS to cool. 3.
Maintenance Cleaning the Dust Collector Cleaning the Dust Collector The DUST COLLECTOR should be cleaned at the beginning of each day, as well as when dust and dirt accumulates on the roll during production. This prevents the dust and dirt from falling onto the substrate and thus scratching the Print Heads, which in turn, reduces printing quality. To clean the Dust Collector: • Remove the DUST COLLECTOR from the printer, and wash it with clean water and thoroughly dry it.
Scratch Prevention Procedures Maintenance • The PRINT HEADS should be cleaned with 100% alcohol, after 500m of RIBBONS have been used. • The DUST COLLECTOR should be cleaned daily with water and must be replaced after using 5,000 meters of substrate, or after one year (whichever occurs first). • The printer should never be operated with the covers open.
Maintenance Relocating the Printer Relocating the Printer Care must be taken when relocating the printer. The following procedures must be followed when relocating the printer at a place that is on the same level as its original location. If for any reason you have to relocate the printer at a place that is on a different level from that at its original location, please contact Matan for specific instructions. To relocate the printer: 1. Completely close down the printer and the PC. 2.
Leveling the Printer Maintenance Leveling the Printer Leveling is carried out by adjusting any or all of the four LEVELING CASTOR'S FEET, located underneath the printer (Figure 10-3, page 10-5). To level the printer: 1. Open the REAR COVER and SUBSTRATE PASS DOOR. The three leveling points are indicated with arrows in Figure 10-4. At the first point, marked 'A' (for left side - front-to-rear leveling,), place the spirit level on the left side panel of the chassis, behind the SUBSTRATE PASS door opening.
11 Creating Files for the SprinterB Printer The Sprinter printer receives TIFF-BMP files to print. Sometimes work is saved as a PS or an EPS file which has to be Ripped into a TIFF or TIFFBMP file. This is done by using RIP software. This software will create files that are readable by the Sprinter’s software. Creating a TIFF-BMP File in PhotoShop To convert a file to CMYK: 1. For the best results, all pictures should be converted to CMYK. 2. In the Mode menu, change the file to CMYK. 3.
Preparing a file using spot colors Creating Files for the SprinterB Printer Once you choose one of the separations, all four separations will be automatically imported. You can also see a preview of each picture by clicking Preview. 16. Click Import. Preparing a file using spot colors All popular graphic software programs know how to handle multi-color files – regular CMYK process colors and/or Pantone/Spot colors.
Creating Files for the SprinterB Printer Creating a PS File For Ripping • Do not use the spot color “Make Process” command in the software – this will translate the spot colors to process, that will be composed of more than 1 process color. • While creating the PS file with spot colors, do not use the “Print Spot Colors as Process” command, for the same reason as above. In any case, even while closing a file with process colors only, our RIP will separate to CMYK names.
Printing from PC applications (DTP) to PhotoPrint ServerCreating Files for the SprinterB Printer Printing from PC applications (DTP) to PhotoPrint Server This explanation is designed for clients who have more than one workstation and the computers connected by network environment Requirements Network environment (i.e Ethernet) with PhotoPrint Server installed on any kind of Windows operating system and network protocol TCP\IP. Procedure 1.
Creating Files for the SprinterB PrinterPrinting from PC applications (DTP) to PhotoPrint Server 4. Select FILE and click NEXT. The SELECT PRINTER MODEL appears. 5. From the above windows, you have to define your printer as Matan’s PPD.
Printing from PC applications (DTP) to PhotoPrint ServerCreating Files for the SprinterB Printer 6. Click NEXT. The SHARING window appears. 7. Select the NOT SHARED option and click NEXT. The PRINTER INFORMATION window appears. 8. Click NO for both options and click NEXT. The SetUP INFORMATION window appears. 9. Click INSTALL. 10. When the installation of the PostScript printer is complete,, restart your computer. 11. Verify that the new printer appears in the Printer Settings on your computer.
Creating Files for the SprinterB PrinterPrinting from PC applications (DTP) to PhotoPrint Server 12. To send the job from the DTP application to PHOTOPRINT SERVER, from the DTP application, select FILE, PRINT SETUP, and then the required PS printer from the list. 13. From the PRINT SETUP window, click Properties. The Matan SprinterB Properties window opens. 14. Click Advance. 15.
Printing from MAC applications (DTP) to PhotoPrint ServerCreating Files for the SprinterB Printer Printing from MAC applications (DTP) to PhotoPrint Server Requirements Network environment (i.e.Ethernet) with PhotoPrint Server installed on WindowsNT or Win2000 with NTFS partition and the protocol/software to enable MAC users to access this partition or use with a PC Maclan utility which allows a connection between MAC and PC. Procedure 1.
Creating Files for the SprinterB PrinterPrinting from MAC applications (DTP) to PhotoPrint Server 4. Click OK. 5. Click Select and a new printer icon appears on the computer desktop. 6. Once you’ve created the AdobePs printer, you can send the jobs directly from the MAC DTP applications to the PhotoPrint Server as follows: In the DTP application select File menu->Page Setup->select the required PS printer from the list.
Printing from MAC applications (DTP) to PhotoPrint ServerCreating Files for the SprinterB Printer 7. Select the Print option to access the dialog box with the printer (job)settings (resolution, rendering intent ,ICC profiles, etc..). In addition you will be able to determine General settings such as: number of copies, print from-to and determine PostScript settings related to PostScript levels, data format, Font inclusion and others. The font section is very important.
Creating Files for the SprinterB Printer Setting up a PS driver Setting up a PS driver The following process is a typical example of how you would set up a suitable PS driver. To set up a PS driver: 1. From the CHOOSER window (illustrated above,) select PSPRINTERB and click SETUP. The following window appears.
Setting up a PS driver Creating Files for the SprinterB Printer 2. Select SPRINTERB ppd and click SELECT, then close the CHOOSER window.
Creating Files for the SprinterB Printer Setting up a PS driver Preparing a PS file with FreeHand The following illustration is taken from FreeHand version 9.0. The procedures are correct for all versions. After preparing the graphic file, you should send it to the PS printer. To prepare a PS file with FreeHand: 1. From the FILE menu, select PRINT. The following window appears. 2. Check the USE PPD option and ensure that SPRINTERB is selected. 3. Check the COMPOSITE option. 4.
Setting up a PS driver Creating Files for the SprinterB Printer 7. Ensure that all the colors that you have used are checked. 8. 9................................................................................................................. In the HALFTON Set the TRANSFER FUNCTION to NORMALIZE. 10. If you want to overlap objects in the file, select the required number of points in the SPREAD SIZE field. If not, select DEFAULT. 11. Open the IMAGING tab. 12.
Creating Files for the SprinterB Printer Setting up a PS driver If you selected any options in the LABELS & MARKS group box from the Imaging tab, you must specify a page size that is large enough to display those options. This is done by CUSTOM paper size and then entering the relevant dimensions. 17. Select the Automatic Orientation. 18. Click OK and click SAVE. Another window appears and we recommend you, as the FONT option, to select All. INCLUSION 19. Enter the file name and click SAVE.
Setting up a PS driver Creating Files for the SprinterB Printer 4. Set the PAGE SIZE. If you selected any options such as crop marks, you must specify a page size that is large enough to display those options. 5. Specify the ORIENTATION, EMULSION, HALFTONE and IMAGE options as required. 6. Ensure that all the colors that you have used are checked. 7. Click OPEN PPD and from the window that appears, (illustrated below,) select SPRINTERB ppd and click OPEN. 8.
Creating Files for the SprinterB Printer Using Over Print and Trapping commands Using Over Print and Trapping commands A workflow with graphic software The PhotoPRINT Server can only accept an Over Print and trapping commands that were made on spot colors. Therefore, you must make the colors that you are using in "Illustrator" or "Freehand", spot colors. If you are using a pantone or process colors, you have to change their names to “Cyan”, “Magenta”, “Yellow” and “Process Black”.
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12 Ten Rules for Printing Files File Format • The SprinterB printer can only print TIFF BMP files, in 50/200/400 dpi resolution and 4 CMYK separations. • You can create TIFF files in PhotoShop (or any other graphic software) and import them directly from the SprinterB software. In this case you have to create the file in 50 dpi and the exact final size.
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13 Installing & Configuring PhotoPRINT Server This chapter sets out the procedures for installing and configuring the Matan Edition of PhotoPRINT Server. This application is supplied with the printer. You can, if you wish, use any RIP software application. Installing the Software The PhotoPRINT Server Key PhotoPRINT will only run with a hardware key. The key protects PhotoPRINT Server from being unlawfully copied and must be connected to your computer whenever you use PhotoPRINT Server.
Configuring the Software Installing & Configuring PhotoPRINT Server Configuring the Software Figure 13-1: The PhotoPRINT Add Setup Window First-time Setup ! To carry out a First-time Setup: 1. On the START menu, click PROGRAMS and then PhotoPRINT Server. –or– On your DESKTOP, double-click the PPS icon. The PhotoPRINT ADD SETUP window appears. (Figure 13-1). 2. Click NEXT. The ADD SETUP dialog box appears (Figure 13-2). Figure 13-2: The Add Setup Dialog Box 3. In the SETUP NAME text box, type 50DPI.
Installing & Configuring PhotoPRINT Server Configuring the Software The PhotoPRINT Server Matan Special Edition main screen appears, showing that the 50DPI setup is installed. Figure 13-3: The PhotoPRINT Server Matan Special Edition Main Screen You now have to configure the 50DPI Setup.
Configuring the Software Installing & Configuring PhotoPRINT Server Configuring the 50dpi Setup ! To configure the 50dpi Setup: 1. From the main screen, double-click the 50dpi icon. The SETUP PROPERTIES window appears, with the General tab open (Figure 13-4). 50dpi already appears in the SETUP NAME text box. Figure 13-4: Setup Properties Window – General Tab 2. In the MEDIA SIZE drop-down combo box, select your roll width, or, as we recommend, select 90cm Roll. 3. Click the PRINT tab.
Installing & Configuring PhotoPRINT Server Configuring the Software If required, check the PERFORM COLOR CORRECTION option. See the section on “Using Color Management and ICC Profiles,” page 13-14. 6. From the COLOR MODE drop-down combo box, select CMYK (8bits). 7. Check the ENABLE ANTI-ALIAS option. 8. Click the LAYOUT tab. The LAYOUT tab appears (Figure 13-6).
Configuring the Software Installing & Configuring PhotoPRINT Server Figure 13-7: Setup Properties Window – Communication Tab 11. Insert the destination path for your saved output files. 12. Click the COLOR tab. The COLOR tab appears (Figure 13-17, page 13-11). Each color channel is represented by a slider that increases or decreases the ink density. Figure 13-8: Setup Properties Window – Color Tab If required, edit the values in each box, to ensure exact matching between channels.
Installing & Configuring PhotoPRINT Server Configuring the Software Adding the 200 or 400dpi Setup ! To install the 200 or 400dpi Setup: 1. From the main screen, click SETUP and then ADD SETUP. The ADD SETUP window appears (Figure 13-9). Figure 13-9: The Add Setup Window 2. Click NEXT. The ADD SETUP dialog box appears (Figure 13-10) Figure 13-10: The Add Setup Dialog Box 3. In the SETUP NAME text box, type 200dpi or 400dpi as required. 4. Click FINISH. The following window appears: 5.
Configuring the Software Installing & Configuring PhotoPRINT Server Display Window Printing Window RIPing window Queuing Window Figure 13-11: The PhotoPRINT Server Matan Special Edition Main Screen You now have to configure the 200 or 400dpi Setup. ! To configure the 200 or 400dpi Setup: 1. From the main screen, double-click the 200 or 400dpi icon, as specified. The SETUP PROPERTIES window appears, with the GENERAL tab open (Figure 13-12).
Installing & Configuring PhotoPRINT Server Configuring the Software Figure 13-13: Setup Properties Window – Print Tab 4. From the RESOLUTION drop-down combo box, select 200 or 400dpi as required. This setting is the only difference between the 200 and 400 dpi resolution. 5. From the DITHER TYPE drop-down combo box, select ANGLED SCREEN. 6. Click SCREEN. The ANGLE SCREEN dialog box appears, with the Cyan settings displayed as the default, as illustrated below.
Configuring the Software Installing & Configuring PhotoPRINT Server 7. Enter the data as shown above, for each of the four Ink Colors, remembering to click OK after you complete the settings for each color. 8. From the DENSITY ADJUSTMENT drop-down combo box, select NONE, unless you wish to create your own density profile. If required, check the PERFORM COLOR CORRECTION option. See the section “Using Color Management and ICC Profiles,” page 13-14. 9. From the COLOR MODE drop-down combo box, select CMYK.
Installing & Configuring PhotoPRINT Server Configuring the Software 14. Ensure that there is sufficient capacity the selected directory (e.g., C:/Temp) 15. Click the COLOR tab. The COLOR tab appears (Figure 13-17). Each color channel is represented by a slider that increases or decreases the ink density. Figure 13-17: Setup Properties Window – Color Tab 16. If required, edit the values in each box, to ensure exact matching between channels. The settings in the COLOR tab will not show in the job preview.
The RIPping Process Installing & Configuring PhotoPRINT Server The RIPping Process Figure 13-18: The PhotoPRINT Server Properties Window ! To RIP a file: 1. Run the PhotoPRINT Server application. 2. From the MAIN SCREEN click the ADD JOB icon and select the required file by double clicking on its name. The JOB PROPERTIES dialog box appears, with the file displayed together with its settings. 3. Click OK. The selected file appears in the QUEUING window of the MAIN SCREEN (Figure 13-11, page 13-8). 4.
Installing & Configuring PhotoPRINT ServerUsing Color Management & ICC Profiles in PhotoPRINT Server Using Color Management & ICC Profiles in PhotoPRINT Server ICC Profiles The ICC (International Color Consortium) have devised a file standard for characterizing devices and defining how their color gamuts are mapped to and from a neutral color space. The three main types of ICC profiles are: input, display, and output.
Using Color Management & ICC Profiles in PhotoPRINT ServerInstalling & Configuring PhotoPRINT Server Using Color Management and ICC Profiles Perform Color Correction Checking this option applies color correction to incoming jobs. If this setting is not checked, incoming jobs are assumed to already have color correction. ICC input profile This area is only accessible if the PERFORM COLOR CORRECTION option is checked.
Installing & Configuring PhotoPRINT ServerUsing Color Management & ICC Profiles in PhotoPRINT Server ICC output profile This area is only accessible if the PERFORM COLOR CORRECTION option is checked. • PROFILE: Output profiles define the characteristics of your printer. An ICC profile is made for each ink/media combination that is available for a device. From the drop-down list you can choose the profile that is appropriate for your job.
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Appendix A: Troubleshooting Common Problems In the following table you should be able to identify any possible problem you may come across whilst using the SprinterB Printer. The table gives the possible causes of the problem and one or more solutions. The solutions should be followed in the order that they appear in the following chart. Problem Reason Solution The Heads’ Pistons and Motors do not react to commands. The 24v supply does not work.
Troubleshooting Problem Reason Solution The Print Heads do not print. There is no 5v/24v to the Head. Check that the both the green and yellow LEDs on the I/O Card are lit. If one or both of the LEDs are not lit, check their relative fuse. If both the LEDs are lit, check green and yellow LEDs on the Head Card are lit. If one or both of the LEDs are not lit, contact your local dealer.. The Energy Level is too low. Check the energy level in the Configuration box. The Print Heads location is incorrect.
Troubleshooting Problem Reason Solution The printing is uneven across the width of the Substrate. The Print Heads have not been correctly adjusted. Adjust the Print Heads (see Chapter 7 on Adjusting the Print Heads). The Energy Level is too low. In the Configuration dialog box, click Energy and choose a higher Energy Level. There is a problem with the quality of the Substrate. Change the Substrate. The Substrate creases during printing. The Substrate was not loaded evenly.
Troubleshooting Adjusting the Substrate Brakes' Torque IV Sprinter User's Manual
Service Plug System Error Messages Appendix B: Service Plug System Error Messages The following is a list of the SERVICE PLUG error messages: Error Message Reason/Solution The HASP Key driver has not been installed. Install the HASP Key driver. No HASP plug was connected to the parallel port. Connect the HASP plug to the parallel port. You have inserted the wrong plug in the parallel port. (It either does not match the width of the printer you are using, or Dealer Service plug).
Packing & Transporting the SprinterB Appendix C: Packing & Transporting the SprinterB Whenever you have to move the printer to a new location, you must follow the procedures as set out below. Tools for packing: Packing should be done by an MDP representative or the distributor's representative. Please check that you have a wooden box to pack the machine in. Before you start packing the machine be sure that you have the following tools: • Bubble nylon wrap (10 meters). • Adhesive tape roll (1).
Packing & Transporting the SprinterB • At the back of the machine tie the SUBSTRATE ROLL to the body of the printer, so that it will not shift during transport. • Close all covers from all sides of the machine, and make sure all are locked. • Attach the metal shipping brackets to the printer. Place the machine on a palette, and using four long screws (14X200mm) secure the printer onto the palette. Place silica gel inside the printer to prevent humidity problems.
Recommended Substrates Appendix D: Recommended Substrates For the latest details regarding Recommended Substrates, visit our web site http://www.matan.co.il, and from our Home Page, click Our Products, and click any of the printers displayed on the right side of the page. Click Recommended Substrates.
Damaged Print Head Report Procedure Appendix E: Damaged Print Head Report Procedure Flow Chart for complaint handling • A customer requesting a replacement print head will notify Matan in writing, within 5 working days of all claims of material failure or unsatisfactory performance through his distributor or directly to Matan in case of a direct house account.
Damage Report – Thermal Print Heads Appendix F: Damage Report – Thermal Print Heads Type of Machine: Sprinter A Sprinter B36 Sprinter B40 Spark Distributor: Customer: Country: TPH No.
