Product Manual

8
EasyCharge 1.1 and 4.3A User Manual
TROUBLE SHOOTING
If you cannot solve a problem with the aid of this chapter, contact your local Mastervolt Service Centre. If you have
to contact your local Mastervolt Service Center to solve a problem, please make sure you have the part number
and batch number ready; see product ID-label at the bottom side of the product.
Problem
Possible cause
Action
No LEDs illuminated
No AC mains supply
Check AC mains supply
Charge mode cannot
be changed
Charge mode can only be
changed after disconnecting
from all power sources.
Reset charger by disconnect AC plug, disconnect
DC. Wait till all LEDs are off and then continue with
section FIRST TIME SETUP
Error LED is on
No battery connected
This is a normal condition during selection of the
Charge program (section FIRST TIME SETUP)
Reversed polarity
Check if the charger’s positive lead (red color) is
connected to the positive battery pole
Bad contacts
Check connection to the battery.
Check if cable assembly (ring terminals or alligator
clips) is correctly connected to the DC-connector.
Fuse defect
Check fuse and replace if necessary (see section
SPECIFICATIONS for correct rating)
Defective battery
Check battery and replace if necessary
LED 25% is flashing
Charger is in regeneration
mode.
This is normal for deeply discharged batteries (see
section THEORY OF OPERATION) or after the
setting of the charge mode was changed.
Charger does not
charge after charging
mode was changed
Charger is initializing
Wait for 5 seconds before charging will start.
Li-ion battery safety switch is
triggered
See section CHARGING LI-ION AFTER CUT OFF to
start the charger.
Wrong charge status
is shown
Correct state of charge could not
be determined
Leave the charger connected for 30 minutes before
the charger shows the correct battery status
Charge current too
low
Batteries almost fully charged
This is a normal condition when the battery is almost
fully charged.
Wrong charging mode selected
See section FIRST TIME SETUP to select the correct
charging mode
Battery not fully
charged
Wrong charging mode selected
See section FIRST TIME SETUP to select the correct
charging mode
Battery gets too hot
Wrong charging mode selected
See section FIRST TIME SETUP to select the correct
charging mode
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