Use Instructions

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MasterScope - Instructions for Use
Version 03.00 • Date 19FEB2020
5.2 Temporary Password
If the fingerprint identification failed, you may use the “Temporary Password”
tab. This temporary password is a unique eight-digit code which can be obtained
from ERT International Help Desk. A temporary password can only be used for the
next 24 hours.
Please have the following information available when you call the Help Desk:
• User Name
• ERT StudyId
• ERT SiteId
• User Role
Example screen
Click <Log in> to enter the system. Following window appears:
Click <Ok>.
In order to gain access to the system, the user has
to enter his registered user name (e.g. the initials)
and the provided temporary password.