User manual

CLKTCDSeriesUserManual–Rev.2.0.1Page32
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Troubleshooting
Thetimeisincorrect.
RedstatusLEDisalwayson.
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Possiblereasons/solutions:
1. TheCLKTCDisnotcurrentlyconnectedtoavalidtimecodereference.
2. ThereisaproblemwiththecablingbetweentheCLKTCDandthetimecodereference.Verifythat
allcablesandconnectorsareingoodcondition.
3. ThereisagroundlooporothertypeofinterferencebetweentheCLKTCDandthetimecode
reference.VerifythatacommongroundexistsbetweentheCLKTCDandthetimecodereference.
IfthecablingdistancebetweenthetimecodereferenceandtheCLKTCDislargeyoumight
considerinsertinganaudiodistributionamplifieroraMasterclockTCA100timecodeamplifierin‐
line.
4. ThesignalleveloftheincomingtimecodeisoutoftherangeoftheCLKTCD’stimecodedecoder’s
circuitry.SeetheCLKTCDspecificationsectionforacceptablesignallevelranges.
5. Thetimecodereference,totheCLKTCDisnotarecognizedformat.Verifythatyourtimecode
referenceisprovidingoneofthetimecodeformatsthattheCLKTCDcandecode.
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Notdisplayingthecorrect[local]time.
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Possiblereasons/solutions:
1. Theunitisnotreceivingtimecode.VerifythatthefrontLEDstatusindicatorisoff.
2. ThetimecodereferenceisreferencedtoUTCbutyourlocaltimezonehasnotbeenconfigured.
3. YourDIPswitchsettingsforDSTmayhavebeenoverriddenbyCLKTCD‐Setconfigurationutility.
4. Youmaybeseeingtheresultofadoubleoffset.Determinethetimezonereferenceofyourtime
codereferenceandthensettheCLKTCD’stimezoneoffsettoarriveatacorrectlocaltime.
• Ifthetimecodereferenceisalreadyprovidingtimecodewithlocaltimezoneand/orDST
offsets,thensetthetimezoneand/orDSToffsetoftheclocktoUTC.
• IfthetimecodereferenceisprovidingUTCtimecode,thenconfigureyourclocktohavea
localtimezoneand/orDSToffset.
5. Yourtimecodereferenceisnotprovidingthetime/datethatyouexpect.Contacttheindividual
responsibleforthetimecodereferenceformoreinformation.
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