Installation guide

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Operator Manual for Office Extender G/95072 Issue 8 Page 5
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Programming
The following parameters need to be programmed by the system administrator for the Office Extender to function as
required:
Modes of Operation
The default mode of operation is programmed as follows. (It can also be programmed on a per operator basis when
programming their PIN numbers and target telephone numbers).
Enable Dial Mode * 6703 # * 67 1 * #
Enable Hold Mode * 6703 # * 67 2 * #
Enable Call Back Hold Mode * 6703 # * 67 3 * #
Enable Telecommuting Mode * 6703 # * 67 4 * #
Enable ACD Agent Mode * 6703 # * 67 5 * # (Default)
Enable Dial Mode without prompts * 6703 # * 67 6 * #
Check Mode of Operation * 6703 # * 67 - m * *, where m = 1 - 6.
Programming PIN Numbers, Telephone (SOHO) Numbers and Mode of Operation per Operator
Up to eight different agents can be assigned to each Extender by way of their own PIN that corresponds to their mode of
operation and remote telephone number. When an operator logs on with their PIN, the Extender automatically selects their
telephone number for the purpose of ‘Dial Mode’ and re-connecting the remote agent in the ‘Hold Modes’.
To load PIN Numbers and corresponding Telephone Numbers:
First PIN and Mode * # 1 pppp # m First Number 21 nnnn nnnn... #
Second PIN and Mode * # 2 pppp # m Second Number 22 nnnn nnnn... #
Third PIN and Mode * # 3 pppp # m Third Number 23 nnnn nnnn... #
Fourth PIN and Mode * # 4 pppp # m Fourth Number 24 nnnn nnnn... #
Fifth PIN and Mode * # 5 pppp # m Fifth Number 25 nnnn nnnn... #
Sixth PIN and Mode * # 6 pppp # m Sixth Number 26 nnnn nnnn... #
Seventh PIN and Mode * # 7 pppp # m Seventh Number 27 nnnn nnnn... #
Eighth PIN and Mode * # 8 pppp # m Eighth Number 28 nnnn nnnn... #
Note: m = 1 → 6 and must be pressed within two seconds after the #, otherwise the default setting will take effect.
When entering the telephone numbers you may enter *# = dialing pause, ** = *, ## = #.