Installation guide

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Technical Guide for Office Extender T/95081 Issue 5 Page 6
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To load PIN Numbers with corresponding Mode of Operation and Telephone Numbers:
First PIN * # 1 pppp # m First Number 21 nnnn nnnn... #
Second PIN * # 2 pppp # m Second Number 22 nnnn nnnn... #
Third PIN * # 3 pppp # m Third Number 23 nnnn nnnn... #
Fourth PIN * # 4 pppp # m Fourth Number24 nnnn nnnn... #
Fifth PIN * # 5 pppp # m Fifth Number 25 nnnn nnnn... #
Sixth PIN * # 6 pppp # m Sixth Number 26 nnnn nnnn... #
Seventh PIN * # 7 pppp # m Seventh Number 27 nnnn nnnn... #
Eighth PIN * # 8 pppp # m Eighth Number28 nnnn nnnn... #
Master PIN * # 0 pppp #
To check PIN Numbers and corresponding Telephone Numbers:
First PIN * # 1 # First Number 21 #
Second PIN * # 2 # Second Number 22 #
Third PIN * # 3 # Third Number 23 #
Fourth PIN * # 4 # Fourth Number24 #
Fifth PIN * # 5 # Fifth Number 25 #
Sixth PIN * # 6 # Sixth Number 26 #
Seventh PIN * # 7 # Seventh Number 27 #
Eighth PIN * # 8 # Eighth Number28 #
Master PIN * # 0 #
Total Calls
Press 30 and the Office Extender reports the total number of calls received.
To clear the counter, press 30 *.
Operator Answered Calls
Press 3x, where x = Operator number (1-8) and the Office Extender reports the number of calls answered by that remote
agent (operator).
To clear the counter, press 3x *.
Turn Off Extender
Press 1 and the Office Extender is turned off (idle). Any agent or telecommuter that was in session is disconnected, and the
system is ready for access.
MASTER RESET
Pressing * 67709600 # resets the Extender to the following conditions:
Mode of operation:
ACD Agent mode 5.
Operators: PIN Numbers: Telephone Numbers: Operators: PIN Numbers: Telephone Numbers:
1 1111 Off 5 5555 Off
2 2222 Off 6 6666 Off
3 3333 Off 7 7777 Off
4 4444 Off 8 8888 Off
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