Installation guide

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Operator Manual for Office Extender G/95072 Issue 8 Page 10
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TELECOMMUTING HOME INTERFACE MODULE HI-4690
Description
The Telecommuting Home Interface Module (HIM) is used in conjunction with the Office Extender for Telecommuting
purposes.
Without a HIM, the Telecommuter keeps the connection from the home office to the main office PABX via the Office
Extender by leaving the home phone ‘off-hook’. The Telecommuter signals the Office Extender to go off-hook, on-hook
and hook flash on the PABX extension using DTMF commands.
By using an ‘on-hook’ dialling speaker telephone without a HIM, the Telecommuter can maintain the connection to the
main office PABX but will need to remember the dial commands that signal the Office Extender to answer, hang up and
hook flash, and also remember not to actually hang up between calls if a continuous connection is required.
The Telecommuting Home Interface Module (HIM) solves these issues so that you can use the telephone like normal.
The HIM is situated at the Home Office and is connected in between the Telecommuter’s telephone socket and telephone.
The HIM now does the work of sending answer, hang up and hook flash commands automatically. As a result, the
Telecommuter’s job is made easier, where using an analogue telephone at the home office becomes exactly the same as in
the main office.
When the Telecommuter is logged on for a working session and not on a call, the telephone can be placed on-hook. While
the telephone is on hook, the HIM communicates with the Office Extender to hold the connection to the Home Office.
When a call is presented to the telecommuter by the PABX or ACD, the Office Extender signals the HIM to ring. When
the telephone is picked up, the HIM signals the Office Extender to loop the PABX extension. When the telephone is hung
up, the HIM signals the Office Extender to hang up the PABX extension and keep the connection to the Extender in Hold
Mode, or drop the connection in Dial Mode.
By utilising the HIM at the home office, the Telecommuter does not need to remember any special command codes and
procedures, or to press special buttons to make and receive calls from the PABX.
SOHO Telephone HIM Automatic
DTMF
Signaling
Direction Office Extender
(Line 2)
PABX
(Line 1)
On-hook Off hook A A
↔
Off-hook On-hook
Ringing Off hook C
←
Off-hook Ringing
Answer Off hook B
→
Off-hook Off-hook
Hang up Off hook A A
→
Off-hook On-hook
Off-hook Off hook B
→
Off-hook Off-hook
Hook-flash Hook flash C C
→
Off-hook Hook-flash
# * # On hook D
→
On-hook On-hook
Operating Procedure
When first connecting the HIM, it will take about 30 seconds for the unit to initialize. During this period, any connected
equipment must be ‘on-hook’.
To Establish the Telecommuting Session
1. Dial the Extender and wait for answer.
2. Enter your Operator number and PIN.
3. Obtain dial tone and enter your ACD Log On code (if necessary).
4. Hang up.
To End the Telecommuting Session
1. Lift handset, wait for dial tone and dial your ACD Log Off code (if necessary).
2. Press # * #. Listen for “This telecommuting session is now over, goodbye”. Repeat if necessary.
3. Hang up.