Installation manual

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Operator Manual for Mastercall MC-4044 Series 8 G99120A Issue 3 Page 4
RECORDED VOICE ANNOUNCEMENTS (RVA)
MASTERCALL can play a digitally recorded announcement to the caller while the call is being re-directed to another
number. MASTERCALL can also announce the origin of the diverted call to the party receiving calls. The Digital Voice
Announcer represents the latest in digital EPROM and EEPROM based voice announcements.
The Recorded Voice Announcements are grouped as follows:
Standard Diversion Announcement
A standard announcement, “Please hold the line…ring ring…”, is played to the caller while the call is being re-directed to
the pre-programmed diversion number.
To Enable the Standard Diversion Announcement (from the Keypad):
1. Press 71.
2. The display reads ‘on’.
To Disable the Standard Diversion Announcement (from the Keypad):
1. Press 70
2. The display reads ‘off’.
Personalised Diversion Announcement (Optional)
A personally recorded announcement up to 16 seconds in length (recordable from any telephone) is played to the caller
while the call is being re-directed to the pre-programmed diversion number. This feature will only work if MASTERCALL
is fitted with the PRVA hardware.
To Record the Personalised Diversion Announcement (by Remote Control):
1. Call line 2 of MASTERCALL, listen for one ring, hang up and wait a few seconds.
2. Redial line 2 and wait for greeting “Hello, this is MASTERCALL, please enter PIN”.
3. Enter your four digit PIN.
4. Press 75
5. Listen for “Record Announcement”.
6. Dictate your announcement clearly then press #. The announcement will be replayed. Repeat steps 4 – 6 if necessary.
The announcement is automatically enabled.
7. Enter other programming changes or hang up.
Summary: Enter PIN, 75…record announcement…#, hang up.
To Enable the Personalised Diversion Announcement (from the Keypad):
1. Press 71
2. The display reads ‘on’.
To Disable the Personalised Diversion Announcement (from the Keypad):
3. Press 70
4. The display reads ‘off’.
Standard Identification Tone
A short series of “Connecting Tones” is played to the receiving party on answering a diverted call.
To Enable the Standard Identification Tone (from the Keypad):
1. Press 81.
2.
The display reads ‘on’.
To Disable the Standard Identification Tone (from the Keypad):
1. Press 80.
2. The display reads ‘off’.