Instructions / Assembly
34
SYMPTOM CAUSE POSSIBLE SOLUTION
Power light won’t
come on
Not plugged
into wall
House fuse
tripped
Controller
malfunction
Check wall connection
Make sure other appliances are
not operating on the same
electrical circuit. Check circuit
breakers.
Contact Masterbuilt at
1-800-489-1581
Unit takes
excessive amount
of time to heat up
Unit plugged into
an extension cord
Door not closed
properly
Controller
malfunction
Set unit so an extension cord
does not have to be used
Close door and fasten latch
securely
Contact Masterbuilt at
1-800-489-1581
Grease is leaking
out of smoker
Grease tray not in
place
Excess grease or
build-up in unit
Reposition so hole lines up with
drain hole in bottom of unit
Clean unit
No Smoke No wood chips Add wood chips
Temperature rapidly
decreased, or shut
down after a few
hours of use
Faulty control unit Contact Masterbuilt at
1-800-489-1581
Power light is on,
unit isn’t heating
Controller
malfunction
Contact Masterbuilt at
1-800-489-1581
Controller does not
adjust heat
Controller
malfunction
Contact Masterbuilt at
1-800-489-1581
TROUBLESHOOTING GUIDE
7
LET’S GET STARTED!
• This is a slow smoker… allow suffi cient time for cooking.
Smoker is for OUTDOOR HOUSEHOLD USE ONLY.
• “Pre-season” smoker prior to fi rst use. See PRE-SEASON
INSTRUCTIONS.
• Pre-heat smoker for 15 to 30 minutes at max temperature
before loading food.
• DO NOT cover racks with aluminum foil as this will not allow
heat to circulate properly.
• Do not overload smoker with food. Extra large amounts of
food may trap heat, extend cooking time and cause uneven
cooking. Leave space between food on racks and smoker
sides to ensure proper heat circulation. If utilizing cooking
pans, place pans on center of rack to ensure even cooking.
Never use glass, plastic or ceramic cookware in unit.
• Close air damper on back of unit to retain moisture and heat. If
cooking foods such as fi sh or jerky, open air damper to release
moisture.
• Store smoker in a dry area after use.
• Extreme cold temperatures may extend cooking times.
• CLEAN AFTER EVERY USE. This will extend the life of your
smoker and prevent rust, mold and mildew.
Note: If wood chips do not smoke on low setting, increase
temperature to 275°. After 8 to 10 minutes or when wood
chips begin to smolder, reduce temperature to desired low
setting.
ENJOY!