Application Guide

Symptom Cause Solution No Power to controller (No Beep when plugged into outlet)
Not plugged into outlet House breaker tripped Bad connection at controller Bad connection at PCB (Power Control Board) Faulty PCB (Power Control Board) Faulty controller Faulty body wiring
Plug into power source. Reset breaker. Unplug connection and reconnect. Reference Controller access/ replacement instructions. Unplug connection and reconnect. Reference how to access/ replace PCB instructions. Call Masterbuilt for replacement. Reference how to access/replace PCB instructions. Call Masterbuilt for replacement. Reference Controller access/ replacement instructions. Call Masterbuilt for replacement.
Power light not on (Controller beeps when plugged in)
Appliance not powered on Faulty controller
Press on/off button. Call Masterbuilt for replacement. Reference Controller access/ replacement instructions.
No display on controller (Power light is on)
Controller temp is below -10
°
F (-23
°C
)
Faulty controller
Remove controller from unit and bring to temp above 0
°
F (-18
°C
).
Reference Controller access/replacement instructions. Call Masterbuilt for replacement. Reference Controller access/ replacement instructions.
Heating light not on Temp and time not set
Faulty controller Faulty body wiring
Set Temp and Time, wait 60 seconds for heating light to turn on. Call Masterbuilt for replacement. Reference Controller access/ replacement instructions. Call Masterbuilt for replacement.
Element not on Bad connection at HTL
(High Temp Limit Safety Shut-off) Bad connection at the element Faulty HTL (High Temp Limit Safety Shut-off) Faulty element
Unplug connection and reconnect. Reference how to access/ replace HTL instructions. Unplug connection and reconnect. Reference how to access/ replace element instructions. Call Masterbuilt for replacement. Reference how to access/replace HTL instructions. Call Masterbuilt for replacement. Reference how to access/replace element instructions.
Meat Probe does not read on controller
Bad connection at the meat probe Faulty meat probe Faulty controller
Unplug connection and reconnect. Reference Meat Probe access/ replacement instructions. Call Masterbuilt for replacement. Reference Meat Probe access/ replacement instructions. Call Masterbuilt for replacement. Reference Controller access/ replacement instructions.
Meat probe temp is not accurate
Perform meat probe calibration test Faulty meat probe Faulty controller
Reference Meat Probe Temperature Verifi cation instructions. Meat probe has a +/- 5
°
F (2.78
°C
) tolerance.
Call Masterbuilt for replacement. Reference Meat Probe access/ replacement instructions. Call Masterbuilt for replacement. Reference Controller access/ replacement instructions..
TROUBLESHOOTING GUIDE
1
14
CABINET TEMPERATURE VERIFICATION
TEMPÉRATURE DE L’ARMOIRE DE VÉRIFICATION
GABINETE DE TEMPERATURA VERIFICACIÓN
1. Place meat probe in center of center rack. 2. Turn on appliance. 3. Set controller to 275°F. 4. Allow appliance to reach and stabilize at 275°F. 5. Read the actual cabinet temperature displayed. 6. Press and hold the meat probe button to read the meat probe temperature reading. 7. Meat probe temperature reading should be ±15°F of the actual cabinet temperature. 1. Sonde à viande placez au centre de la grille du centre . 2. Allumez l’appareil . 3. Set contrôleur à 275 ° F. 4. Laisser le poêle d’atteindre et de se stabiliser à 275 ° F. 5. Lire la température de l’armoire réelle affi chée . 6. Appuyez et maintenez le bouton de la sonde de la viande de lire la lecture de la température de la sonde de la viande . 7. Viande lecture de la température de la sonde doit être de ± 15 ° F de la température de l’armoire réelle . 1. Coloque la sonda de carne en el centro de la rejilla central. 2. Encienda el aparato. Controlador 3. Ajuste a 275 ° F. 4. Permita aparato a alcanzar y estabilizar a 275 ° F. 5. Lea la temperatura del gabinete real que se muestra . 6. Mantenga pulsado el botón de la sonda de la carne de leer la lectura de la temperatura de la sonda de carne. 7. Carne lectura de la temperatura de la sonda debe ser de ± 15 ° F de la temperatura de la cámara real.