Installation Guide
11
4
P
ARTS
LIST
ITEM NO. QUANTITY DESCRIPTION
1 1 Grill Lid
2 1 Grill Base
3 1 Pedestal Top
4 1 Pedestal Middle
5 1 Pedestal Bottom
6 1 Grease Cup
ITEM NO. QUANTITY DESCRIPTION
7 1
Cooking Grate
8 1 Control Unit w/ Cord
9 1 Handle
10 1 Temperature Gauge
11 1 Element
12 2 Spacer
5
4
1
2
3
7
8
9
10
6
12
SYMPTOM CAUSE POSSIBLE SOLUTION
Power light won’t come on. Not plugged into outlet Check outlet connection
Control unit cord not plugged
into base pan
Check unit connection
House fuse tripped Make sure other appliances
are not operating on the same
electrical circuit. Check
household fuses
Controller malfunctioning Contact Masterbuilt at
1.800.489.1581
Unit takes excessive amount
of time to heat up, (longer
than 15-20 min) or not enough
heat
Unit plugged into an extension
cord
Set unit so an extension cord
does not have to be used
Lid not in place Close lid to retain heat in unit
Controller malfunctioning Contact Masterbuilt at
1-800-489-1581
Controller does not adjust
heat
Not plugged into wall Check wall connection
Control unit cord not plugged
into base pan
Check unit connection
Controller malfunctioning Contact Masterbuilt at
1-800-489-1581
Grill reaches extremely high
temperatures
Temperature setting too high Adjust controller to lower
setting
Controller/element
malfunctioning
Contact Masterbuilt at
1-800-489-1581
Frequent flare-ups
Power light is on, unit isn't
heating
Cooking fatty foods Use low temperature setting
with lid open
Grease build-up Clean internal base pan
Controller malfunctioning Contact Masterbuilt at
1.800.489.1581
Faulty element Contact Masterbuilt at
1.800.489.1581
TROUBLESHOOTING GUIDE
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