Owner`s manual

Page 38 Bullfrog Spas Owner’s Manual
TROUBLESHOOTING GUIDE
The following guide was prepared to assist you in
solving simple problems with your spa. If the
problem with your spa cannot be solved after
following these procedures, please contact your
authorized Bullfrog Portable Spa Dealer.
PROBLEM: Control Panel displays one of the
following messages:
"ECON", "OH", "FLO", "COOL", "ICE", "Sn1" or "Sn3".
Cause: For causes and solutions, see “Safety/Feature
Messages" under "OPERATION" in this Owner's
Manual.
PROBLEM: Control Pad and spa equipment do
not operate.
Cause: 1. No electrical power to spa.
Solution:
A. Reset or turn on the GFCI circuit breaker.
B. Have a qualified electrician check your electrical
service.
Cause: 2. The 30-Amp (20-Amp on Standard Control
System/BULF20) fuse in the Control System has
blown.
Solution: Contact your authorized Bullfrog Portable
Spa Dealer.
PROBLEM: Spa pump turns off during
operation.
Cause: 1. Automatic timer has completed its 30 or
120 minute cycle.
Solution: Turn on the pump at the Control Pad.
Cause: 2. Pump has overheated due to vents in
equipment door being blocked.
Solution: Clear items away from vents in equipment
door.
Cause: 3. The pump motor is defective.
Solution: Contact your authorized Bullfrog Portable
Spa Dealer.
PROBLEM: Spa will not heat.
Cause: 1. Spa filter cartridge is dirty.
Solution: See "Cleaning Your Filter" in this Owner's
Manual.
Cause: 2. Thermostat on Control Pad has been
turned down.
Solution: Adjust thermostat to desired temperature
setting.
Cause: 3. High Limit sensor has tripped.