2008 MASTER SPAS ® OWNER’S MANUAL 6927 Lincoln Parkway • Fort Wayne IN 46804 800.860.7727 www.masterspas.com pop08ownman Rev.
SPA CARE AND MAINTENANCE RECORD DATE DATE DATE DATE DATE DATE DATE DATE DATE DATE MASTER SPAS OWNER’S MANUAL DATE DATE DATE Welcome To Ultimate Relaxation! Thank you for choosing your new spa built by Master Spas. Please read the entire Owner’s Manual before installing and using your spa. The goal of this manual is to provide you with safety and operational information plus some tips that will help you enjoy your spa to its fullest.
TABLE OF CONTENTS SPA CARE AND MAINTENANCE RECORD Important Safety Instructions All Spa Models, Personal Safety ....................................................................................................3-10 DATE DATE DATE DATE DATE DATE DATE Glossary of Spa Terminology ............................................................................................................11-15 Installation Electrical Installation Requirements ..........................................................
SPA CARE AND MAINTENANCE RECORD DATE DATE DATE DATE DATE SAFETY INSTRUCTIONS DATE DATE SAVE THESE INSTRUCTIONS DATE Included with your new spa is a safety sign. The sign is for you and your guest’s protection and is suitable for outdoor use in wet locations. The sign should be placed in a location visible to all users of the spa.
SAFETY INSTRUCTIONS REGULAR MAINTENANCE PROCEDURES CARE OF YOUR SPA COVER Always cover your spa when not in use. This will greatly reduce energy consumption and will cause spa water to heat more rapidly. Water loss and chemical usage will also be reduced. • Be sure to lock down all straps on cover after each use to prevent wind damage.
REGULAR MAINTENANCE PROCEDURES SAFETY INSTRUCTIONS DRAINING YOUR SPA The drain is located behind the front panel on the far right side. You can access the drain by unscrewing the black thumb screws and removing the corner panel. Grasp the drain cap, and pull the assembly out all the way. Unscrew the cap, then push the assembly back in half way to start the flow of water. Attach a garden hose, if desired. Draining times may vary by model using the external hose bib.
SAFETY INSTRUCTIONS REGULAR MAINTENANCE PROCEDURES Note: These are areas that will require the spa owner to perform routine maintenance. These are not areas covered under the warranty of the spa. CLEANING JETS IMPORTANT SAFETY INSTRUCTIONS (CONT.) The majority of jets in your spa can individually be turned on/off. If any of these jets become hard to turn, it will be necessary to remove the jet to clean it as grit/sand and mineral deposit may be present.
SPA TROUBLE SHOOTING GUIDE SAFETY INSTRUCTIONS SPA NOT HEATING * If the spas heater has failed, the majority of the time it will trip the GFCI breaker. If the spa is not heating and has not tripped the breaker, please follow these steps: 1. Check the control panel for diagnostic messages. Refer to your spa models diagnostic message area in previous sections. Follow steps to alleviate message. 2. Check water set temperature at control panel. 3. Check for dirty filters. Clean if necessary. 4.
SAFETY INSTRUCTIONS SPA TROUBLE SHOOTING GUIDE NOTHING ON THE SPA OPERATES1. Check the control panel display for any messages. If there is a message, refer to the diagnostic section on that model spa. There you will find the meaning of the message and what action is to be taken. 2. If there is no message on your control panel, check and reset the GFCI and house breaker. IMPORTANT SAFETY INSTRUCTIONS (CONT.) *The GFCI should be located in a weather proof box close to the spa, but no closer than 5 ft. 15.
DOLPHIN REMOTE SAFETY INSTRUCTIONS Device Modes / Feature Buttons CD Mode (F) (G) (C) WARNING: CHILDREN SHOULD NOT USE SPAS OR HOT TUBS WITHOUT ADULT SUPERVISION AVERTISSEMENT: NE PAS LAISSER LES ENFANTS UTILISER UNE CUVE DE RELAXATION SANS Mode This button will switch tuner to AM. SURVEILLANCE Enter This button will switch tuner to FM. WARNING: Vol Up / Down The main volume for the theater system is controlled through the stereo.
SAFETY INSTRUCTIONS DOLPHIN REMOTE System Operation – To Watch DVDs WARNING: DO NOT USE A SPA OR HOT TUB IMMEDIATELY FOLLOWING STRENUOUS EXERCISE AVERTISSEMENT: NE PAS UTILISER UNE CUVE DE RELAXATION IMMÉDIATEMENT APRÉS UN Turn on TV EXERCISE FATIGANT 2. Press Power. WARNING: PROLONGED IMMERSION IN A SPA OR HOT TUB MAY BE INJUROUS TO YOUR 3. Press Mode to select Video Input. 1. Select Device (TV).
DOLPHIN REMOTE GLOSSARY OF SPA TERMINOLOGY System Operation – To Watch TV Turn on TV 1. NECK JETS 1. Select Device (TV). 2. Press Power. (I) (A) 2. SHOULDER JETS 3. Select Tuner input using the Mode button. (F) 3. THERAPY JETS Note: You may need to step through several unused video inputs. 4. Select desired channel. 4. MASTER BLASTER FOOT THERAPY JET (E OR H) Your new Master Spa features a variety of jet styles. All jets, regardless of style return the water to the spa.
GLOSSARY OF SPA TERMINOLOGY DOLPHIN REMOTE Programming Device Codes 6. CASCADE WATERFALL / LAMINAR FLOW VALVE Located on the topside of the spa, this valve adjusts water flow to the cascade waterfall and the Laminar Flow Jets. This feature is available on the Legend Series only. NOTE: See “Maintenance Recommendations” for instructions on cleaning your Laminar Flow Jets.
DOLPHIN REMOTE GLOSSARY OF SPA TERMINOLOGY Operation Power Key: (A) 9. PERSONAL REMOTE CONTROL Turns the power on and off to the TV and DVD. NOTE: To turn on the Kenwood CD player, use the Power button on the stereo. The Legend Series spas have additional remotes which allow the user to control the jet therapy while remaining in his/her seat (if applicable). By pressing the control one time, you will activate the pump. Press the pad again for high speed and again to turn it off.
GLOSSARY OF SPA TERMINOLOGY spa theater SYSTEM (sts) / stereo SYSTEMs LSX 850 STS, LSX 825 STS, LSX 1000 STS and LSX 1050 STS 14. WEIR GATE The weir gate is the horizontal door located in front of the filters that trap debris in the filter area. Your STS spa (and any spa with a stereo) comes equipped with a locking, water resistant enclosure for the DVD player and stereo. 15. SPA LIGHT Your spa light is designed for safety and is located in the interior wall of your spa.
DOLPHIN REMOTE / KENWOOD A/V SYSTEM GLOSSARY OF SPA TERMINOLOGY Legend Series 20. SECONDARY PUMP All STS spas come with a Dolphin Remote Control. This remote uses both radio frequency and infrared signal to control TV, DVD, and Stereo functions. It will also operate the therapy pumps and LED lights. The blower, fiber and opt. 2 buttons are not used. The Dolphin Remote has 2 AA replaceable batteries. These may be replaced by removing the 5 screws on the back of the Dolphin.
ELECTRICAL INSTALLATION REQUIREMENTS spa theater SYSTEM (sts) / stereo SYSTEMs Windsor Your STS spa (and any spa with a stereo) comes equipped with a locking, water resistant enclosure for the DVD player and stereo.
spa theater system (sts) WIRING SCHEMATIC - 240 VOLT SPA HOOK-UP Windsor Note: We have included the stereo and DVD owner’s manual with your spa. This should be read to see the specific operation of these components. Note: Do not place wet DVD’s or CD’s into the players at any time. Resulting damage will not be covered under warranty. System includes a 15" H.D.
SITE PREPARATION / GENERAL GUIDELINES MAX STEREO SYSTEM / SPA THEATER SYSTEM (STS) Windsor Portable spa installation is simple when properly planned. To that end, it is important that you read the following information carefully and consult with your Master Spas dealer. Note: Speakers should be in the down position before covering your spa. Failure to do so will result in damage not covered under the warranty.
MAX STEREO SYSTEM / SPA THEATER SYSTEM (STS) INSTALLATION INSTRUCTIONS LSX 850 STS, LSX 825 STS, LSX 1000 STS and LSX 1050 STS Note: We have included the stereo and DVD owner’s manual with your spa. This should be read to see the specific operation of these components. 1. 2. Note: Do not place wet DVD’s or CD’s into the players at any time. Resulting damage will not be covered under warranty.
INSTALLATION INSTRUCTIONS MAX STEREO SYSTEM / SPA THEATER SYSTEM (STS) Available on select Master Spa and Down East Models 7. It may be necessary to bleed air from the motor(s) on your spa if, after start up, your spa pumps do not operate. Note: Speakers should be in the down position before covering your spa. Failure to do so will result in damage not covered under the warranty. Due to the nature of water flow and hydro-therapy pumps, please be advised that air locking of pumps may occur.
MAX STEREO SYSTEM / SPA THEATER SYSTEM (STS) WATER CHEMISTRY TERMS YOU SHOULD KNOW Available on select Master Spa and Down East Models Before jumping into the Spa Water Maintenance, here are some terms to help you. WARNING: 1. Never remain in your spa longer than 15 minutes per session when the water temperature is above 98˚ F. If you wish to spend more time in your spa, whether enjoying music, watching tv, or just lounging, be sure to keep the spa water at or below body temperature (98.6˚ F).
WATER CHEMISTRY TERMS YOU SHOULD KNOW DOWN EAST – mystic Before jumping into the Spa Water Maintenance, here are some terms to help you. Diagnostic Messages 8. Message Sanitizers: This is what kills the germs and bacteria that enter the water from the environment and the human body. A. Chlorine 1. Only one type is good for spa use: Sodium dichlor which is a granule, fast dissolving, and pH neutral 2. Chlorine is an immediate sanitizer.
DOWN EAST – mystic Spa Water Maintenance Diagnostic Messages Legend Series Spas and Down East Spas Message Meaning Action Required No message on display. Power has been cut off to the spa. The control panel will be disabled until power returns. Time of day will be preserved for 30 days on your system. Spa settings are preserved on all systems. Temperature is unknown. After the pump has been running for 2 minutes, the temperature will be displayed. “Overheat” - The spa has shut down.
WATER QUALITY MAINTENANCE START-UP DOWN EAST – mystic - CONTROLS Legend Series Spas and Down East Spas For ECO PUR™ Water Filter System Mode Step 1: Mode is changed by pressing the “Temp” button, then pressing the “Light” button. Step 2: Step 3: Your spa should be filled using a Pre-filter, which can be obtained from your local dealer. This Pre-filter will help remove many of the minerals existing in the water, which will make adjusting the water balance easier after a new fill.
DOWN EAST – mystic - CONTROLS THE ADVANTAGES OF ECO PUR™ filtration Legend Series Spas and Down East Spas Initial Start-up When your spa is first actuated, it will go into Priming mode, indicated by “Pr.” The Priming mode will last for less than 5 minutes (press “Temp” to skip Priming Mode) and then the spa will begin to heat the spa and maintain the water temperature in the Standard mode.
WATER QUALITY MAINTENANCE SCHEDULE-ECO PUR™ DOWN EAST (3 -4 PUMP SYSTEMS) Legend Series Spas and Down East Spas Diagnostic Messages BEFORE EACH USE Message Check spa water with a test strip for proper sanitation levels and adjust accordingly to the proper levels. ONCE A WEEK Add 3 Tablespoons of a non-chlorine shock or 1 tea spoon of Dichlor to spa per 250 gallons. Meaning Action Required Possible inadequate water, poor flow, or air bubbles are detected in the heater.
DOWN EAST (3 -4 PUMP SYSTEMS) SPA WATER MAINTENANCE - START-UP Diagnostic Messages For Spas without Eco Pur™ Filtration System Message Meaning Action Required 1. Read the spa owners manual first. No message on display. Power has been cut off to the spa. The control panel will be disabled until power returns. Spa settings are preserved on all systems. 2. Clean the surface with a spa general purpose cleaner or wipe down with a clean wet towel. 3. Begin filling the spa with fresh water.
SPA WATER MAINTENANCE - Schedule DOWN EAST (3 -4 PUMP SYSTEMS) - CONTROLS For Spas without Eco Pur™ Filtration System Day One Jets 1 1. Test and adjust total alkalinity if necessary to between 80 to 150 ppm using the pH / alkalinity increaser or decreaser 1oz. at a time. Wait 15 minutes, retest and adjust if necessary. The pump should be running on high speed during this time with the air controls closed. Touch the “Jets 1” button once to turn pump 1 on or off.
DOWN EAST (3 -4 PUMP SYSTEMS) - CONTROLS SPA WATER MAINTENANCE - schedule For Spas without Eco Pur™ Filtration System Initial Start-up Day Five When your spa is first actuated, it will go into Priming mode, indicated by “Pr.” Be sure the pumps and heating system are free of air by cycling the pumps on and off with the spa-side panel buttons. The spa will not heat during priming mode, allowing time to verify all air is purged from the heater.
SPA WATER MAINTENANCE TROUBLE-SHOOTING GUIDE DOWN EAST SPAs - SPECIFICATIONS Problem Possible Causes How To Fix It Spa Model Spa Dimensions Electrical Required Water Capacity Weight Dry/Full Number of Pumps Jet Count Chlorine / Bromine Odor • Excessive Chlorine or bromine level • Shock water with non-chlorine shock treatment Mystic 82"x 60"x 32" 240V 50A 185 gallons 24 • Adjust pH if necessary 450lbs/ 2590lbs 2 pump • Low pH Cape Cod 3 84"x 84"x 36" 240V 50A 425 gallons 58 • Sho
MASTER SPA – LEGEND SERIES – LSX 557 WHY ARE CHEMICALS IMPORTANT IN A SPA Diagnostic Messages Message Meaning Action Required Possible inadequate water, poor flow, or air bubbles are detected in the heater. Spa is shut down for 15 minutes. Check water level in spa. Refill if necessary. If the water level is okay, make sure the pumps have been primed. Press any button to reset, or this message will automatically reset within 15 minutes. If problem persists, contact your dealer or service provider.
MAINTENANCE RECOMMENDATIONS MASTER SPA – LEGEND SERIES – LSX 557 Diagnostic Messages Message Meaning Action Required No message on display. Power has been cut off to the spa. The control panel will be disabled until power returns. Time of day will be preserved for 30 days on your system. Spa settings are preserved on all systems. Temperature is unknown. After the pump has been running for 2 minutes, the temperature will be displayed. “Overheat” - The spa has shut down.
MASTER SPA – LEGEND SERIES – LSX 557 - CONTROLS MAINTENANCE RECOMMENDATIONS Light CARE OF LAMINAR FLOW JETS: Press the “Light” button to turn the light on and off. If left on, the light automatically turns off after 4 hours. • In order to keep your Laminar Flow Jets operating properly, following these instructions in sequence: - Turn off Laminar Flow Jets - Remove outer ring by turning face counter clockwise L.E.D.
WINTERIZING YOUR SPA MASTER SPA – LEGEND SERIES – LSX 557 - CONTROLS Many people find they enjoy using their spa more in the winter than any other time. Your spa is designed to be used year round in any type of climate. Initial Start-up *However, if you decide you don’t want to use your spa in the winter, you must drain it and follow the winterizing steps listed below: 1.
master spas MASTER SPA - LEGEND SERIES - SPECIFICATIONS Diagnostic Messages Message Meaning Action Required Inadequate water detected in heater. (Displays on third occurrence of “dr” message.) Spa is shut down. Follow action required for “dr” message. Spa will not automatically reset; you may press any button to reset. When your spa is first actuated, it will go into Priming mode. See the M-7 Installation Instruction Manual for complete instructions on Power-up and Pump Priming.
MASTER SPA - LEGEND SERIES - CONTROLS master spas Diagnostic Messages Timeouts refer to a preset length of time that a function is programmed to operate before shutting off automatically. Certain conditions (filters or freeze) can cause a function to operate longer, while faults can cause a function to operate for a shorter length of time. The system keeps track of timeouts regardless of other conditions occurring. Message Meaning Action Required No message on display.
MASTER SPA - LEGEND SERIES - CONTROLS MASTER SPA - LEGEND SERIES - CONTROLS Preset Filter Cycles Setting the Time On your MS5000 system, the circ pump, low speed of pump 1, and the ozone generator will run during filtration. At the start of each filter cycle, the lowest speed of all pumps will run for 5 minutes. Once the spa has been properly connected the first time, notice the “Time” icon appearing on the screen.
MASTER SPA - LEGEND SERIES - CONTROLS MASTER SPA - LEGEND SERIES - CONTROLS Temp Set (80˚F - 104˚F / 26.0˚C - 40.0˚C) Jets 2 The start-up temperature is set at 100˚F/37.5˚C. The last measured temperature is constantly displayed on the LCD. Press the “Jets 2” button once to turn pump 2 on or off, and to shift between low and high speeds. If left running, the pump will turn off after 15 minutes.