Owner`s manual
SPA WATER MAINTENANCE TROUBLE-SHOOTING
GUIDE
Problem Possible Causes How To Fix It
Chlorine / Bromine Odor • Excessive Chlorine or • Shock water with non-chlorine
bromine level shock treatment
• Low pH • Adjust pH if necessary
Water Odor • Low levels of sanitizer • Shock water with non-chlorine
shock treatment or adjust
sanitizer levels
• pH out of range • Adjust pH level if necessary
• Bacteria or algae growth • Adjust sanitizer if necessary
Cloudy Water • Dirty filters or • Clean filters and adjust filtration
inadequate filtration
• Water chemistry • Adjust chemistry levels
not balanced
• Suspended particles or • Add spa clarifier (see dealer)
organic materials
• Old water • Change spa water
Scum Ring Around Spa • Build up of oils, dirt and • Wipe off with a clean towel
organic elements
Eye / Skin Irritation • Unsanitary water • Shock spa with non-chlorine shock
• Free chlorine level • Allow level to drop below 5 ppm
above 5 ppm
• Poor sanitizer / pH levels • Adjust according to spa
test strip results
Foaming • High levels of body oils, • Add small amount of defoamer
lotions, soap, etc.
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DO NOT DIVE.
RECOMMENDED LEVELS OF CHEMICAL
Chlorine 1.0 - 3.0 ppm
pH 7.2 - 7.8
Total Alkalinity 80 - 150 ppm
Calcium Hardness 180 - 250 ppm