MASTER SPAS ® OWNER’S MANUAL
MASTER SPAS OWNER’S MANUAL Welcome To Ultimate Relaxation! Thank you for choosing your new spa built by Master Spas. Please read the entire Owner’s Manual before installing and using your spa. The goal of this manual is to provide you with safety and operational information plus some tips that will help you enjoy your spa to its fullest. At the time of print, this manual is accurate in its information. Master Spas reserves the right to change or improve its product without prior notice.
TABLE OF CONTENTS Important Safety Instructions All Spa Models, Personal Safety .................................................................................................... 3-10 Glossary of Spa Terminology ............................................................................................................ 11-15 Installation Electrical Installation Requirements ....................................................................................................... 16 Wiring Schematic..........
SAFETY INSTRUCTIONS Save TheSe INSTRUcTIONS Included with your new spa is a safety sign. The sign is for you and your guest’s protection and is suitable for outdoor use in wet locations. The sign should be placed in a location visible to all users of the spa. Please take time to point out the physical location of the safety sign and the importance of the safety precautions displayed on the safety sign to all of your guests.
SAFETY INSTRUCTIONS ImpORTaNT SafeTy INSTRUcTIONS When installing and using this electrical equipment, basic safety precautions should be observed including the following: Read aNd fOLLOW aLL INSTRUcTIONS WARNING – To reduce the risk of injury, do not permit children to use this product unless they are closely supervised at all times. A wire conductor is provided on this unit to connect a minimum 6 AWG (13.
SAFETY INSTRUCTIONS ImpORTaNT SafeTy INSTRUcTIONS (cONT.) (For units with GFCI) WARNING – This product is provided with a ground-fault circuit interrupter located on the front panel of selected swim spas and on the power cord of 120 volt convertible spas. The GFCI must be tested before each use. With the product operating, open the service door. When the product stops operating, this merely indicates that the door is equipped with an electrical interlock.
SAFETY INSTRUCTIONS ImpORTaNT SafeTy INSTRUcTIONS (cONT.) b) Since excessive water temperatures have a high potential for causing fetal damage during the early months of pregnancy, pregnant or possibly pregnant women should limit spa water temperatures to 38˚C (100˚F). c) Before entering a spa, the user should measure the water temperature since the tolerance of water temperature- regulating devices varies.
SAFETY INSTRUCTIONS ImpORTaNT SafeTy INSTRUcTIONS (cONT.) DANGER – To reduce the risk of injury to persons, do not remove the suction grate. Suction through drains and skimmers is powerful when the jets in the spa are in use. Damaged covers can be hazardous to small children and adults with long hair. Should any part of the body be drawn into these fittings, turn off the spa immediately. As a precaution, long hair should not be allowed to float in the spa.
SAFETY INSTRUCTIONS ImpORTaNT SafeTy INSTRUcTIONS (cONT.) The unit should be subjected to periodic routine maintenance once every quarter to make sure that the it is operating properly. DANGER – Risk of Electric Shock. A green colored terminal or a terminal marked G, GR, Ground, Grounding or the symbol shown in Figure 14.1 of UL 1563 is located inside the supply terminal box or compartment.
SAFETY INSTRUCTIONS WaRNINg: CHILDREN SHOULD NOT USE SPAS OR HOT TUBS WITHOUT ADULT SUPERVISION aveRTISSemeNT: NE PAS LAISSER LES ENFANTS UTILISER UNE CUVE DE RELAxATION SANS SURVEILLANCE WaRNINg: DO NOT USE SPAS OR HOT TUBS UNLESS ALL SUCTION GUARDS ARE INSTALLED TO PREVENT BODY AND HAIR ENTRAPMENT.
SAFETY INSTRUCTIONS WaRNINg: DO NOT USE A SPA OR HOT TUB IMMEDIATELY FOLLOWING STRENUOUS ExERCISE aveRTISSemeNT: NE PAS UTILISER UNE CUVE DE RELAxATION IMMéDIATEMENT APRéS UN ExERCISE FATIGANT WaRNINg: PROLONGED IMMERSION IN A SPA OR HOT TUB MAY BE INjUROUS TO YOUR HEALTH aveRTISSemeNT: L’UTILISATION PROLONGéE D’UNE CUVE DE RELAxATION PEUT êTRE DANGEREUSE POUR LA SANTé WaRNINg: DO NOT PERMIT ELECTRIC APPLIANCES (SUCH AS LIGHT, TELEPHONE, RADIO, OR TELEVISION) WITHIN 1.
GLOSSARY OF SPA TERMINOLOGY 1. NecK JeTS 2. ShOULdeR JeTS 3. TheRapy JeTS Your new Master Spa features a variety of jet styles. All jets, regardless of style return the water to the spa. Air is mixed with the water by using the air controls (if equipped) creating a gentle to most vigorous massage. Water flow is adjusted by simply turning the outer face of the jet. Your Master Spa will have a combination of pulsating, rotating, dual pulsating and directional adjustable jets. 4.
GLOSSARY OF SPA TERMINOLOGY 6. caScade WaTeRfaLL / LamINaR fLOW vaLve Located on the topside of the spa, this valve adjusts water flow to the cascade waterfall and the Laminar Flow jets. This feature is available on the Legend Series only. NOTE: See “Maintenance Recommendations” for instructions on cleaning your Laminar Flow jets.
GLOSSARY OF SPA TERMINOLOGY 9. peRSONaL RemOTe cONTROL The Legend Series spas have additional remotes which allow the user to control the jet therapy while remaining in his/her seat (if applicable). By pressing the control one time, you will activate the pump. Press the pad again for high speed and again to turn it off. Personal Remote Control 10. eQUIpmeNT acceSS paNeL Located behind the side panel below the Topside Control Panel, this area houses the major components responsible for the spas operation.
GLOSSARY OF SPA TERMINOLOGY 14. WeIR gaTe The weir gate is the horizontal door located in front of the filters that trap debris in the filter area. (Legend Series Only) 15. Spa LIghT Your spa light is designed for safety and is located in the interior wall of your spa. The on/off switch is located on the topside control panel. 16. eQUIpmeNT cONTROL SySTem This houses the wiring and electrical components necessary to operate the spa. 17.
GLOSSARY OF SPA TERMINOLOGY 20. SecONdaRy pUmp This produces water flow through the other jet system in the spa (if applicable). The second pump operates similar to the main pump and is controlled by the “jets II” or “Aux” button on the Topside Control Panel or by using the Personal Remote Control (Legend Series only). 21. cIRcULaTION pUmp This produces water flow through the heater in the spa and provides the water flow necessary to actuate the ozone generator.
ELECTRICAL INSTALLATION REQUIREMENTS ELECTRICAL INSTALLATION REQUIREMENTS HAVE YOUR ELECTRICIAN READ THE FOLLOWING INFORMATION BEFORE INSTALLATION BEGINS Electrical connections made improperly, or the use of wire gauge sizes for incurring power which are too small, may continually blow fuses in the electrical equipment box, may damage the internal electrical controls and components, may be unsafe and in any case will void your warranty.
WIRING SCHEMATIC - 240 VOLT SPA HOOK-UP Balboa Instruments G.F.C.
SITE PREPARATION / GENERAL GUIDELINES Portable spa installation is simple when properly planned. To that end, it is important that you read the following information carefully and consult with your Master Spas dealer. 1) Access - The actual dimensions of your new spa will determine the amount of space that is needed in moving the spa from curbside to its final installation area. Be sure to measure side yard dimensions, gates or doors and vertical obstructions such as roof overhangs and overhead cables.
INSTALLATION INSTRUCTIONS 1. 2. Put spa in final position that allows for access to equipment and spa components. 3. Be sure all pump and heater unions are secure. Each pump has 2 unions and the heater has 2 unions. A newly delivered spa may have loose unions caused in transporting the spa. Check that all slice valves are open, in the up position. Again, the slice valves may become closed during transportation of the spa.
INSTALLATION INSTRUCTIONS 7. It may be necessary to bleed air from the pump(s) on your spa if, after start up, your spa pumps do not operate. Due to the nature of water flow and hydro-therapy pumps, please be advised that air locking of pumps may occur. Master Spas has taken measures to reduce the possibility of this, but it still may occur, especially after refilling a spa. This is not a service covered under warranty.
WATER CHEMISTRY TERMS YOU SHOULD KNOW Before jumping into the Spa Water Maintenance, here are some terms to help you. 1. Parts per million, or ppm: This is a form of measurement used in most pool or spa chemical readings. Best described as any one million like items of equal size and make up, next to one unlike item , but of equal size. This would be one part per million. 2. Average size spa: What is it? The national spa and pool institute (NSPI) states; 350 to 400 U.S. gallons is average.
WATER CHEMISTRY TERMS YOU SHOULD KNOW Before jumping into the Spa Water Maintenance, here are some terms to help you. 8. Sanitizers: This is what kills the germs and bacteria that enter the water from the environment and the human body. A. Chlorine 1. Only one type is approved for spa use. Sodium dichlor which is granular, fast dissolving and pH neutral chlorine. 2. Chlorine is an immediate sanitizer. B. Bromine (Note: Bromine use is not recommended with Eco Pur filters.) 1. Two types of tablets. a.
Spa Water Maintenance Legend Series Spas and Down East Spas * All Down East and Legend Series Spas use the ECO PUR filter(s). This section pertains specifically to maintaining water chemistry in spas that have the ECO PUR filters. SpecIaL NOTe ECO PUR™ water filter system is designed to reduce the use of chemicals in your spa. You will still be required, periodically, based on usage to add a small amount of chlorine to oxidize organic compounds in the water.
WATER QUALITY MAINTENANCE START-UP Legend Series Spas and Down East Spas for ecO pUR™ Water filter System Step 1: Your spa should be filled using a Pre-filter, which can be obtained from your local dealer. This Pre-filter will help remove many of the minerals existing in the water, which will make adjusting the water balance easier after a new fill. Step 2: During the initial filling of the spa, add a sequestering agent to combat suspended minerals in the water.
THE ADVANTAGES OF ECO PUR™ filtration Legend Series Spas and Down East Spas • Helps remove calcium carbonate and hydrogen sulphide from spa water to protect heaters and equipment from precipitation. • Helps stabilize the pH and alkalinity of the spa water. • Helps reduce chemical usage and still provide safe odor-free water. • Helps deplete excess chlorine after chemical shock to prevent damage to skin, hair, and swim wear. • Helps to produce ultra clean and clear water.
WATER QUALITY MAINTENANCE SCHEDULE-ECO PUR™ Legend Series Spas and Down East Spas BefORe each USe Check spa water with a test strip for proper sanitation levels and adjust accordingly to the proper levels. ONce a WeeK Add 3 Tablespoons of a non-chlorine shock or 1 tea spoon of Dichlor to spa per 250 gallons. 3 TImeS a WeeK Test water using chemical test strips. Adjust sanitizer, pH and Alkalinity accordingly.
SPA WATER MAINTENANCE - START-UP For Spas without Eco Pur™ Filtration System 1. Read the spa owners manual first. 2. Clean the surface with a spa general purpose cleaner or wipe down with a clean wet towel. 3. Begin filling the spa with fresh water. If possible, do not use softened water. 4. When the spa has 2 to 4 inches of water on the bottom, add the recommended amount of a sequestering chemical for that size spa. See the chemical bottle for correct amounts. 5.
SPA WATER MAINTENANCE - Schedule For Spas without Eco Pur™ Filtration System day One 1. Test and adjust total alkalinity if necessary to between 80 to 150 ppm using the pH / alkalinity increaser or decreaser 1oz. at a time. Wait 15 minutes, retest and adjust if necessary. The pump should be running on high speed during this time with the air controls closed. 2. Test and adjust pH, if necessary, to within the range of 7.2 to 7.8 using the pH / alkalinity increaser or decreaser, 1/2oz. at a time.
SPA WATER MAINTENANCE - schedule For Spas without Eco Pur™ Filtration System day five 1. Test and adjust total alkalinity, if necessary, to between 80 and 150 ppm using the pH / alkalinity increaser or decreaser, 1oz. at a time. Wait 15 minutes, retest and adjust if necessary. The pump should be running on high speed during this time with the air controls closed. 2. Test and adjust the pH, if necessary, to within the range of 7.2 to 7.8 using the pH / alkalinity increaser or decreaser, 1/2oz. at a time.
SPA WATER MAINTENANCE TROUBLE-SHOOTING GUIDE Problem Possible Causes How To Fix It Chlorine / Bromine Odor • Excessive Chlorine or bromine level • Shock water with non-chlorine shock treatment • Low pH • Adjust pH if necessary • Low levels of sanitizer • Shock water with non-chlorine shock treatment or adjust sanitizer levels Water Odor Cloudy Water Scum Ring Around Spa Eye / Skin Irritation Foaming • pH out of range • Adjust pH level if necessary • Bacteria or algae growth • Adjust saniti
WHY ARE CHEMICALS IMPORTANT IN A SPA 1. evaporation: As water evaporates, only pure water evaporates, leaving the salts, minerals, metals, and any unused chemicals behind. Adding water adds more salts, minerals, and metals. In time, the water can become saturated with these dissolved solids and can cause stains or scale to form on the walls of the spa or a scale build up inside the equipment. Colored or cloudy water, and possible corrosion of plumbing and fittings may also occur. 2.
MAINTENANCE RECOMMENDATIONS Your spa requires periodic draining and cleaning to ensure a safe, healthy environment. It is recommended that you clean your spa at least every 180 days. Heavy bather load will require cleaning it more often. dRaIN yOUR Spa • See page 13. cLeaN yOUR Spa SURface • With a soft cloth, wipe down the spa surface with a non-abrasive spa surface cleaner that may be purchased through your local spa dealer. Do not use paper towels. Be sure to rinse residue from spa surface.
MAINTENANCE RECOMMENDATIONS caRe Of LamINaR fLOW JeTS: • In order to keep your Laminar Flow jets operating properly, follow these instructions in sequence: - Turn off Laminar Flow jets - Remove outer ring by turning face counter clockwise - Remove internal jet insert with a pair of needle nose pliers - Clean plastic filter at the back of the jet insert so all holes are free of debris - Reinstall jet insert and outer ring NOTE: To prevent premature failure of your spa cover, always turn Laminar Flow jets do
WINTERIZING YOUR SPA Many people find they enjoy using their spa more in the winter than any other time. Your spa is designed to be used year round in any type of climate. *However, if you decide you don’t want to use your spa in the winter, you must drain it and follow the winterizing steps listed below: 1. Drain your spa completely using the drain valve (see “To Drain Your Spa”) or use an inexpensive submersible pump that you can buy from your dealer or your local hardware store. 2.
MASTER SPA - LEGEND SERIES - SPECIFICATIONS Spa Model Spa Dimensions Electrical Required Water Capacity Weight Dry/Full Number of Pumps Jet Count LSx700 84”x 84”x 36” 240V 50A 410 gallons 820lbs/ 4235lbs 4 pump 53 LSx800 94”x 94”x 36” 240V 50A 485 gallons 860lbs/ 4900lbs 4 pump 52 LSx800STS 94”x 94”x 36” 240V 50A 485 gallons 870lbs/ 4910lbs 4 pump 49 LSx850 94”x 94”x 36” 240V 50A 510 gallons 870lbs/ 5118lbs 4 pump 57 LSx 94”x 94”x 36” 240V 50A 450 gallons 895lbs/ 4644l
MASTER SPA - LEGEND SERIES - CONTROLS Timeouts refer to a preset length of time that a function is programmed to operate before shutting off automatically. Certain conditions (filters or freeze) can cause a function to operate longer, while faults can cause a function to operate for a shorter length of time. The system keeps track of timeouts regardless of other conditions occurring. In multi-button sequences, if buttons are pressed too quickly in sequence, they may not register.
MASTER SPA - LEGEND SERIES - CONTROLS Setting the Time Once the spa has been properly connected the first time, notice the “Time” icon appearing on the screen. Press Then Select the hour by pressing Press or (Each press changes the time by 1 hour) to enter. Select minutes by pressing or (Each press changes the time by 1 hour) Press to exit the time setting procedure and enter the optional filter cycle programming. Press to exit programming.
MASTER SPA - LEGEND SERIES - CONTROLS Temp Set (80˚f - 104˚f / 26.0˚c - 40.0˚c) The start-up temperature is set at 100˚F/37.5˚C. The last measured temperature is constantly displayed on the LCD. Note that the last measured spa temperature displayed is current only when the pump has been running for at least 2 minutes. Warm / cool Press the “Warm” or “Cool” button once to display the set temperature.
MASTER SPA - LEGEND SERIES - CONTROLS Jets 2 Press the “jets 2” button once to turn pump 2 on or off, and to shift between low and high speeds. If left running, the pump will turn off after 15 minutes. Jets 3 Press the “jets 3” button once to turn pump 3 on or off. If left running, the pump will turn off after 15 minutes. NOTE: Air is injected into Master Blaster jets automatically on all equipped spas.
MASTER SPA - LEGEND SERIES - CONTROLS preset filter cycles On your MS5000 system, the circ pump, low speed of pump 1, and the ozone generator will run during filtration. At the start of each filter cycle, the lowest speed of all pumps will run for 5 minutes. (The following is specific to all systems that are programmed according to time) There are two filter cycles per day. The start/end times of each cycle are programmable.
master spas Diagnostic Messages Message Meaning Action Required No message on display. Power has been cut off to the spa. The control panel will be disabled until power returns. Time of day will be preserved for 30 days on your system. Spa settings are preserved on all systems. “Overheat” - The spa has shut down. On some systems, an alarm may sound. One of the sensors has detected 118˚F (approx. 47.8˚C) at the heater. DO NOT ENTER THE WATER. Remove the spa cover and allow water to cool.
master spas Diagnostic Messages Message Meaning Action Required Inadequate water detected in heater. (Displays on third occurrence of “dr” message.) Spa is shut down. Follow action required for “dr” message. Spa will not automatically reset; you may press any button to reset. When your spa is first actuated, it will go into Priming mode. See the M-7 Installation Instruction Manual for complete instructions on Power-up and Pump Priming.
MASTER SPA – LEGEND SERIES – LSX 557 - CONTROLS Initial Start-up When your spa is first actuated, it will go into Priming mode, indicated by “Pr.” The Priming mode will last for less than 5 minutes (press “Warm” or “Cool” to skip Priming Mode) and then the spa will begin to heat the spa and maintain the water temperature in the Standard mode. This system is equipped with a 24-hour circ pump. The circ pump and ozone generator (if installed) run continuously.
MASTER SPA – LEGEND SERIES – LSX 557 - CONTROLS Light Press the “Light” button to turn the light on and off. If left on, the light automatically turns off after 4 hours. L.e.d. Light Press the “Light” button to turn the light on and off. If you wish to change the “function” of the lights, turn the lights off, then on within 5 seconds. If you wish to leave the lights in the same “function” setting for the next use, turn the lights off and do not turn back on for at least 5 seconds.
MASTER SPA – LEGEND SERIES – LSX 557 Diagnostic Messages Message Meaning Action Required No message on display. Power has been cut off to the spa. The control panel will be disabled until power returns. Time of day will be preserved for 30 days on your system. Spa settings are preserved on all systems. Temperature is unknown. After the pump has been running for 2 minutes, the temperature will be displayed. “Overheat” - The spa has shut down. One of the sensors has detected 118˚F/48˚C at the heater.
MASTER SPA – LEGEND SERIES – LSX 557 Diagnostic Messages Message Meaning Action Required Possible inadequate water, poor flow, or air bubbles are detected in the heater. Spa is shut down for 15 minutes. Check water level in spa. Refill if necessary. If the water level is okay, make sure the pumps have been primed. Press any button to reset, or this message will automatically reset within 15 minutes. If problem persists, contact your dealer or service provider. Inadequate water detected in heater.
DOWN EAST SPAs - SPECIFICATIONS Spa Model Spa Dimensions Electrical Required Water Capacity Weight Dry/Full Therapy Pumps Jet Count Somerset 66”x 84”x 32” 240V 50A 215 gallons 515lbs/ 1791lbs 2 28 Cape Cod 84”x 84”x 36” 240V 50A 425 gallons 715lbs/ 4115lbs 2 45 Exeter 84”x 84”x 36” 240V 50A 410 gallons 705lbs/ 3985lbs 2 45 Windsor 94”x 94”x 36” 510 gallons 760lbs/ 4840lbs 2 55 Windsor STS 94”x 94”x 36” 240V 50A 510 gallons 790lbs/ 4870lbs 2 54 Portsmouth 94”x 94”x 3
SPA - CONTROLS: MAIN MENUS Down East Spas NAvIGATION Navigating the entire menu structure is done with 2 or 3 buttons on the control panel. The WARM and COOL buttons are indicated by a single Temperature icon throughout this User Guide. Some panels only have one Temperature Button. Panels that have two Temperature buttons can use both of them to simplify navigation and programming where a single Temperature icon is shown. The LIGHT Button is also used to choose the various menus and navigate each section.
SPA - CONTROLS: FILL IT UP Down East Spas PREPARATION AND FILLING Fill the spa to its correct operating level. Be sure to open all valves and jets in the plumbing system before filling to allow as much air as possible to escape from the plumbing and the control system during the filling process. After turning the power on at the main power panel, the top-side panel display will go through specific sequences.
SPA - CONTROLS: SPA BEHAVIOR Down East Spas PUMPS Press the “jets 1” button once to turn pump 1 on or off, and to shift between low- and highspeeds if equipped. If left running, the pump will turn off after a time-out period. The pump 1 low-speed will time out after 30 minutes. The high-speed will time out after 15 minutes. On non-circ systems, the low-speed of pump 1 runs when any other pump is on.
SPA - CONTROLS: TEMPERATURE AND TEMP RANGE Down East Spas ADJUSTING THE SET TEMPERATURE When using a panel with Up and Down buttons (Temperature buttons), pressing Up or Down will cause the temperature to flash. Pressing a temperature button again will adjust the set temperature in the direction indicated on the button. When the LCD stops flashing, the spa will heat to the new set temperature when required.
SPA - CONTROLS: MODE – READY AND REST Down East Spas In order for the spa to heat, a pump needs to circulate water through the heater. The pump that performs this function is known as the “heater pump.” The heater pump can be either a 2-Speed Pump 1 or a circulation pump. If the heater pump is a 2-Speed Pump 1, READY Mode will circulate water every 1/2 hour, using Pump 1 Low, in order to maintain a constant water temperature, heat as needed, and refresh the temperature display. This is known as “polling.
SPA - CONTROLS: MODE – SHOW AND SET TIME-OF-DAY Down East Spas BE SURE TO SET THE TIME-OF-DAY Setting the time-of-day is important for determining filtration times and other background features. TIME will flash on the display if no time-of-day is set in the memory. 24-hour time display can be set under the PREF menu. (See Page 57) Main Screen READY RANGE FLTR1 Key While the Temperature is still flashing, press Light repeatedly until TIME appears in the LCD.
SPA - CONTROLS: RESTRICTING OPERATION Down East Spas The control can be restricted to prevent unwanted use or temperature adjustments. Locking the panel prevents the controller from being used, but all automatic functions are still active. Locking the Temperature allows jets and other features to be used, but the Set Temperature and other programmed settings cannot be adjusted. Temperature Lock allows access to a reduced selection of menu items.
SPA - CONTROLS: HOLD (STANDBY) Down East Spas HOLD MODE Hold Mode is used to disable the pumps during service functions like cleaning or replacing the filter. Hold Mode will last for 1 hour unless the mode is exited manually. Main Screen READY RANGE FLTR1 Key SET While the Temperature is still flashing, press Light repeatedly until HOLD appears in the LCD. RANGE Main Screen SET Approx. 10 sec. READY RANGE FLTR1 To next item in Main Menu OR Main Screen or Approx. 3 sec. DO NOT DIVE.
SPA - CONTROLS: ADJUSTING FILTRATION Down East Spas MAIN FILTRATION Filter cycles are set using a start time and a duration. Start time is indicated by an “A” or “P” in the bottom right corner of the display. Duration has no “A” or “P” indication. Each setting can be adjusted in 15-minute increments. The panel calculates the end time and displays it automatically.
SPA - CONTROLS: PREFERENCES Down East Spas Main Screen READY RANGE FLTR1 Key SET While the Temperature is still flashing, press Light repeatedly until PREF appears in the LCD.
SPA - CONTROLS: GENERAL MESSAGES Down East Spas PRIMING MODE Each time the spa is powered up, it will enter Priming Mode. The purpose of Priming Mode is to allow the user to run each pump and manually verify that the pumps are primed (air is purged) and water is flowing. This typically requires observing the output of each pump separately, and is generally not possible in normal operation. Priming Mode lasts 4 minutes, but you can exit it earlier by pressing any Temp button.
SPA - CONTROLS: HEATER-RELATED MESSAGES Down East Spas HEATER FLOW IS REDUCED (HFL) There may not be enough water flow through the heater to carry the heat away from the heating element. Heater start up will begin again after about 1 min. See “Flow Related Checks” below. HEATER FLOW IS REDUCED (LF)* There is not enough water flow through the heater to carry the heat away from the heating element and the heater has been disabled. See “Flow Related Checks” below.
SPA - CONTROLS: SENSOR-RELATED MESSAGES Down East Spas READY RANGE FLTR1 SENSOR BALANCE IS POOR The temperature sensors MAY be out of sync by 2°F or 3°F. Call for Service. SENSOR BALANCE IS POOR* The temperature sensors ARE out of sync. The Sensor Balance is Poor fault has been established for at least 1 hour. Call for Service. SENSOR FAILURE A temperature sensor or sensor circuit has failed. Call for Service.
SPA - CONTROLS: SYSTEM-RELATED MESSAGES Down East Spas MEMORY FAILURE - CHECkSUM ERROR* At Power-Up, the system has failed the Program Checksum Test. This indicates a problem with the firmware (operation program) and requires a service call. MEMORY FAILURE - PERSISTENT MEMORY ERROR* Contact your dealer or service organization if this message appears on more than one power-up. MEMORY FAILURE - CLOCk ERROR* Contact your dealer or service organization.
SPA - CONTROLS: REMINDER MESSAGES Down East Spas GENERAL MAINTENANCE HELPS. Reminder Messages can be suppressed by using the PREF Menu. See Page 57. Reminder Messages can be chosen individually by the Manufacturer. They may be disabled entirely, or there may be a limited number of reminders on a specific model. The frequency of each reminder (i.e. 7 days) can be specified by the Manufacturer. Press a Temperature button to reset a displayed reminder message. Alternates with temperature or normal display.
SPA - CONTROLS: REMINDER MESSAGES (CONT.) Down East Spas Alternates with temperature or normal display. APPEARS ON A REGULAR SCHEDULE, I.E. EvERY 90 DAYS. Change the water in the spa on regular basis to maintain proper chemical balance and sanitary conditions. Alternates with temperature or normal display. APPEARS ON A REGULAR SCHEDULE, I.E. EvERY 180 DAYS. Vinyl covers should be cleaned and conditioned for maximum life. Alternates with temperature or normal display. APPEARS ON A REGULAR SCHEDULE, I.E.
MAX STEREO SYSTEM Available on select Master Spa and Down East Models WaRNINg: Never remain in your spa longer than 15 minutes per session when the water temperature is above 98˚ F. If you wish to spend more time in your spa, whether enjoying music, watching tv, or just lounging, be sure to keep the spa water at or below body temperature (98.6˚ F). * Please refer to the Stereo Owner’s Manual for specific operations.
MAX STEREO SYSTEM / SPA THEATER SYSTEM (STS) Available on select Master Spa and Down East Models Note: Speakers should be in the down position before covering your spa. Failure to do so will result in damage not covered under the warranty. Note: Uv rays may interfere with the operation of the remote. Note: Do not place wet DvD’s or CD’s into the player at anytime. The resulting damage will NOT be covered by the warranty. Note: AM channels will be very limited in reception and in most cases be unavailable.
MAX STEREO SYSTEM / SPA THEATER SYSTEM (STS) Legend Note: We have included the audio video system owner’s manual with you spa. This should be read to see the specific operation of this component. Note: Do not place wet DvD’s or CD’s into the player at any time. The resulting damage will NOT be covered by the warranty.
MAX STEREO SYSTEM / SPA THEATER SYSTEM (STS) Down East Note: Speakers should be in the down position before covering your spa. Failure to do so will result in damage not covered under the warranty. Note: Uv rays may interfere with the operation of the remote. Note: Do not place wet DvD’s or CD’s into the player at anytime. The resulting damage will NOT be covered by the warranty. Note: AM channels will be very limited in reception and in most cases be unavailable. caUTION – Risk of Electric Shock.
spa theater system (sts) Down East Note: We have included the audio video system owner’s manual with you spa. This should be read to see the specific operation of this component. Note: Do not place wet DvD’s or CD’s into the players at any time. Resulting damage will not be covered under warranty. The Windsor STS system includes a 15” HD digital TV, all in one DVD-CD audio unit, subwoofer, two spa mounted marine grade speakers, two exterior speakers, and a gas shock driven TV lift assembly.
spa theater SYSTEM (sts) / stereo SYSTEMs Your STS spa (and any spa with a stereo) comes equipped with a water resistant, locking enclosure for the system. We have installed an F-81 television coaxial cable connector located under the front panel for your convenience. This can be utilized if you wish to add a cable connection or satellite connection to your STS. Note: Due to the brightness of daytime light, it may be difficult to view the Tv during daytime hours.
spa theater SYSTEM (sts) / stereo SYSTEMs Legend Your STS spa (and any spa with a stereo) comes with a locking, water resistant enclosure for the audio system. We have installed an F-81 television coaxial cable connector located under the front panel for your convenience. This can be utilized if you wish to add a cable connection or satellite connection to your STS. Note: Due to the brightness of daytime light, it may be difficult to view the Tv during daytime hours.
DOLPHIN REMOTE Legend Series All STS spas come with a Dolphin Remote Control. This remote uses both radio frequency and infrared signal to control TV, DVD, and Stereo functions. It will also operate the therapy pumps and LED lights. The blower, fiber and opt. 2 buttons are not used. The Dolphin Remote has 2 AA replaceable batteries. These may be replaced by removing the 5 screws on the back of the Dolphin. Care should be taken when replacing the cover so that the water seal is not damaged.
DOLPHIN REMOTE Operation power Key: (a) Turns the power on and off to the TV and one piece DVD/CD/Stereo receiver. volume Buttons: (c) Adjusts the volume in the selected device. channel Buttons: (h) In the CD mode, these buttons will scan CD tracks or scan radio presets. In TV mode, it will search through the TV channels. Spa function Buttons: (d) Will control the pump 1, 2, 3 and the light operations.
DOLPHIN REMOTE Programming Device Codes programming device codes: NOTE: Your remote has been preprogrammed at the factory for all components. When the batteries are replaced, these components may need to be reprogrammed. 1. Select Device (I) The LED will blink once to confirm. (J) 2. Press and Hold the “Setup” button The LED will blink once, and then twice to continue. (e) 3. Enter the four digit code on the Numeric keypad – the LED will blink twice after the last digit to confirm. 4.
DOLPHIN REMOTE System Operation – To Watch TV Turn on Tv 1. Select Device (TV). 2. Press Power. (I) (a) 3. Select Tuner input using the Mode button. (f) Note: You may need to step through several unused video inputs. 4. Select desired channel. (e OR h) 5. Turn on DVD/CD/Stereo unit and select the A/V input mode. NOTE: The following procedure is for initial set up and programming of Tv channels. (If using either a satellite receiver or cable box make sure unit is on before starting this procedure.
DOLPHIN REMOTE System Operation – To Watch DVDs Turn on Tv 1. Select Device (TV). 2. Press Power. (I) (a) 3. Press Mode to select Video Input. (f) Turn on the one piece dvd/cd/Stereo Receiver (I) 2. Press Power. (a) 1. Select Device. 3. Select the DVD mode by pressing the mode button. 4. There must be a DVD loaded for the A/V unit to recognize this mode. 5. Press the play button to start the DVD. DO NOT DIVE.
DOLPHIN REMOTE Device Modes / Feature Buttons The Dolphin remote has multiple functions depending on the device being controlled. Below is a matrix that explains the operation of each button, depending on the device it is controlling.
fusion docking station Warning: Never remain in your spa longer than 15 minutes per session when the water temperature is above 98˚F. If you wish to spend more time in your spa, whether enjoying music, or just lounging, be sure to keep the spa water at or below body temperature (98.6˚F). *Please refer to your stereo Owner’s Manual for specific operations.
fusion docking station caUTION – Risk of Electric Shock. Do not leave compartment door open. caUTION – Risk of Electric Shock. Replace components only with identical components; and Do not operate the Audio / Video controls while inside the spa. WaRNINg – Prevent Electrocution. Do not connect any auxiliary components (for example cable, additional speakers, headphones, additional Audio / Video components, etc.) to the system.
SPA TROUBLE SHOOTING GUIDE NOThINg ON The Spa OpeRaTeS1. Check the control panel display for any messages. If there is a message, refer to the diagnostic section on that model spa. There you will find the meaning of the message and what action is to be taken. 2. If there is no message on your control panel, check and reset the GFCI and house breaker. *The GFCI should be located in a weather proof box close to the spa, but no closer than 5 ft.
SPA TROUBLE SHOOTING GUIDE Spa NOT heaTINg * If the spas heater has failed, the majority of the time it will trip the GFCI breaker. If the spa is not heating and has not tripped the breaker, please follow these steps: 1. Check the control panel for diagnostic messages. Refer to your spa models diagnostic message area in previous sections. Follow steps to alleviate message. 2. Check water set temperature at control panel. 3. Check for dirty filters. Clean if necessary. 4. Check “heat mode” the spa is set in.
REGULAR MAINTENANCE PROCEDURES Note: These are areas that will require the spa owner to perform routine maintenance. These are not areas covered under the warranty of the spa. cLeaNINg JeTS The majority of jets in your spa can individually be turned on/off. If any of these jets become hard to turn, it will be necessary to remove the jet to clean it as grit/sand and mineral deposit may be present.
REGULAR MAINTENANCE PROCEDURES dRaININg yOUR Spa The drain is located behind the front panel on the far right side. You can access the drain by unscrewing the black thumb screws and removing the corner panel. Grasp the drain cap, and pull the assembly out all the way. Unscrew the cap, then push the assembly back in half way to start the flow of water. Attach a garden hose, if desired. Draining times may vary by model using the external hose bib. A sump pump may also be used to drain the spa quickly.
REGULAR MAINTENANCE PROCEDURES caRe Of yOUR Spa cOveR Always cover your spa when not in use. This will greatly reduce energy consumption and will cause spa water to heat more rapidly. Water loss and chemical usage will also be reduced. • Be sure to lock down all straps on cover after each use to prevent wind damage. • Do not allow spa to sit uncovered in direct sunlight. This may cause damage to exposed surfaces of spa and possible discoloration of spa fittings.
SPA CARE AND MAINTENANCE RECORD DATE DATE drain & clean Spa clean filter cartridges change ecO pUR™ element every 180 days Soak filter cartridges in Solution Test gfcI clean and condition Spa cover miscellaneous Service DO NOT DIVE.
SPA CARE AND MAINTENANCE RECORD DATE DATE DO NOT DIVE.
SPA CARE AND MAINTENANCE RECORD DATE DATE DO NOT DIVE.
SPA CARE AND MAINTENANCE RECORD DATE DATE DO NOT DIVE.
MASTER SPAS Sconce Order form Performance Engineered For: The Smith Family Family Name ����������������������������������������������������������� (Please print clearly and check spelling.) Shipping address Name ������������������������������������������������������������������ Address ���������������������������������������������������������������� City���������������������������������������� State������� Zip ����������� Mail completed form with a check for $15.
6927 Lincoln Parkway • Fort Wayne IN 46804 800.860.7727 www.masterspas.com pop09ownman Rev.
