Owner`s manual
23DO NOT DIVE.
SPA WATER MAINTENANCE  
TROUBLE-SHOOTING GUIDE
RECOMMENDED LEVELS OF CHEMICAL
Chlorine 1.0 - 3.0 ppm
pH 7.2 - 7.8
Total Alkalinity 80 - 150 ppm
Calcium Hardness 180 - 250 ppm
PROBLEM POSSIBLE CAUSES HOW TO FIX IT
Chlorine / Bromine Odor • Excessive Chlorine or  
bromine levels
• Shock water with non-
chlorine 
shock treatment
• Low pH • Adjust pH if necessary
Water Odor • Low levels of sanitizer • Shock water with non-
chlorine 
shock treatment
 or adjust sani-
tizer levels
• pH out of range • 
Adjust pH level if necessary
• Bacteria or algae growth
• Adjust sanitizer if necessary
Cloudy Water • Dirty filters or  
inadequate filtration
• Clean filters and adjust filtration 
times
• Water chemistry not balanced • Adjust chemistry levels
• Suspended particles or  
organic materials
• Add spa clarifier (see dealer)
• Old water • Change spa water
Scum Ring Around Spa • Build up of oils, dirt and  
organic elements
• Wipe off with a clean towel add 
an enzyme product.
Eye / Skin Irritation • Unsanitary water  • Shock spa with non-chlorine 
shock
• 
 Free chlorine level above 5 ppm
• Allow level to drop below 5 ppm
• Poor sanitizer / pH levels • Adjust according to spa test strip 
results
Foaming • High levels of body oils, 
lotions, soap, etc.
• Add small amount of defoamer










