07MS H2X Owners Manual 1/10/07 11:29 PM Page 1 OWNER’S MANUAL 2007
07MS H2X Owners Manual 1/10/07 11:29 PM Page 2 H2X OWNER’S MANUAL Welcome To Ultimate Relaxation! Thank you for choosing your new swim spa built by Master Spas. Please read the entire Owner’s Manual before installing and using your new swim spa. The goal of this manual is to provide you with safety and operational information plus some tips that will help you enjoy your H2X swim spa to its fullest. At the time of print, this manual is accurate in its information.
07MS H2X Owners Manual 1/10/07 11:29 PM Page 3 TABLE OF CONTENTS Important Safety Instructions Personal Safety..................................................................................................4-8 Glossary of Swim Spa Terminology ......................................................................9-12 Installation Electrical Installation Requirements ..............................................................................13 Wiring Schematic ........................................
07MS H2X Owners Manual 1/10/07 11:29 PM Page 4 SAFETY INSTRUCTIONS Save These Instructions Included with your new swim spa is a safety sign.The sign is for you and your guest’s protection and is suitable for outdoor use in wet locations.The sign should be placed in a location visible to all users of the swim spa. Please take time to point out the physical location of the safety sign and the importance of the safety precautions displayed on the safety sign to all of your guests.
07MS H2X Owners Manual 1/10/07 11:29 PM Page 5 SAFETY INSTRUCTIONS DANGER: DIVING MAY RESULT IN SERIOUS INJURY OR DEATH. Important Safety Instructions When installing and using this electrical equipment, basic safety precautions should be observed including the following: Read And Follow ALL INSTRUCTIONS 1. WARNING. To reduce the risk of injury, do not permit children to use this product unless they are closely supervised at all times. 2. DANGER - RISK OF CHILD DROWNING.
07MS H2X Owners Manual 1/10/07 11:29 PM Page 6 SAFETY INSTRUCTIONS DANGER: DIVING MAY RESULT IN SERIOUS INJURY OR DEATH. Important Safety Instructions (cont.) 7. WARNING. Install the swim spa so that water can be easily drained out of the compartment containing electrical components so as not to damage equipment. Also, when installing spa, allow at least 2 feet of clearance around the perimeter of the swim spa to provide enough room to access for servicing.
07MS H2X Owners Manual 1/10/07 11:29 PM Page 7 SAFETY INSTRUCTIONS DANGER: DIVING MAY RESULT IN SERIOUS INJURY OR DEATH. Important Safety Instructions (cont.) HYPERTHERMIA Hyperthermia occurs when the internal temperature of the body reaches a level several degrees above the normal body temperature of 98.6° F.
07MS H2X Owners Manual 1/10/07 11:29 PM Page 8 SAFETY INSTRUCTIONS DANGER: DIVING MAY RESULT IN SERIOUS INJURY OR DEATH. Important Safety Instructions (cont.) 12. WARNING - RISK OF SUFFOCATION. If this swim spa is equipped with a gas heater, it is intended for outdoor use only, unless proper ventilation can be provided for an indoor installation. 13. “CAUTION - RISK OF ELECTRIC SHOCK. Do not leave the CD compartment open.” “CAUTION - RISK OF ELECTRIC SHOCK.
07MS H2X Owners Manual 1/10/07 11:29 PM Page 9 GLOSSARY OF SWIM SPA TERMINOLOGY 1. THERAPY JETS - Your new swim spa features a variety of jet styles. All jets, regardless of style return the water to the swim spa. Air is mixed with the water by using the air controls creating a gentle to most vigorous massage. Water flow is adjusted by simply turning the outer face of the jet. Extreme Seat 2.
07MS H2X Owners Manual 1/10/07 11:29 PM Page 10 GLOSSARY OF SWIM SPA TERMINOLOGY 4. AIR CONTROL VALVES - These are located around the top of your swim spa.You may increase or decrease the force of your jets by opening or closing the air control valves.Typically, one dial controls the air to water ratio and mix to one group of jets.When not in use the air controls should be kept in the closed position, as air bubbles tend to cool the water. Air Control Valve 5.
07MS H2X Owners Manual 1/10/07 11:29 PM Page 11 GLOSSARY OF SWIM SPA TERMINOLOGY 9. PROPULSION SYSTEM CONTROLS ACCESS - Located behind the skirt directly beneath the propulsion system control panel (panel “E”).This is where you will find your propulsion motor, propulsion control pack, and pulleys for your propulsion system. 10. ACCESS PANELS - These are located on all four sides of the swim spa. All of the panels are removable should service be required.
07MS H2X Owners Manual 1/10/07 11:29 PM Page 12 GLOSSARY OF SWIM SPA TERMINOLOGY 16. SLICE VALVES - These valves are used by service personnel to shut off water to the heater, main pump system and secondary pump system so that the water does not need to be drained should the swim spa require service. *NOTE: Slice valves must be completely open during normal operation. Slice Valve and Pump Union 17. MAIN PUMP - This produces water flow through the extreme seat jets in the swim spa.
07MS H2X Owners Manual 1/10/07 11:29 PM Page 13 ELECTRICAL INSTALLATION REQUIREMENTS HAVE YOUR ELECTRICIAN READ THE FOLLOWING INFORMATION BEFORE INSTALLATION BEGINS ELECTRICAL INSTALLATION REQUIREMENTS HAVE YOUR ELECTRICIAN READ THE FOLLOWING INFORMATION BEFORE INSTALLATION BEGINS Electrical connections made improperly, or th e use of wire gauge sizes for incurring power which are too small, may continuallyblow fuses in the electrical equipment box, may damage the internal electrical controls and com
07MS H2X Owners Manual 1/10/07 11:29 PM Page 14 WIRING SCHEMATIC - 240 VOLT SWIM SPA HOOK-UP Balboa Instruments G.F.C.
07MS H2X Owners Manual 1/10/07 11:29 PM Page 15 SITE PREPARATION / GENERAL GUIDELINES Swim spa installation is simple when properly planned.To that end, it is important that you read the following information carefully and consult with your Master Spas dealer. 1) Access - The actual dimensions of your new swim spa will determine the amount of space that is needed in moving the swim spa from curbside to its final installation area.
07MS H2X Owners Manual 1/10/07 11:29 PM Page 16 SITE PREPARATION / GENERAL GUIDELINES GENERAL CONSIDERATIONS FOR OUTDOOR INSTALLATION Again, proper planning will increase your total enjoyment factor with your new swim spa. Listed below are some additional items to consider when planning your installation.
07MS H2X Owners Manual 1/10/07 11:29 PM Page 17 INSTALLATION INSTRUCTIONS 1.) Put swim spa in final position that allows for access to equipment and swim spa components. 2.) Remove front side panel (This is the side where the main topside control panel is located) so electrical can be hooked up to the swim spa system pack. Removing of Panels 3.) Be sure all pump and heater unions are secure. Each pump has 2 unions and the heater has 2 unions.
07MS H2X Owners Manual 1/10/07 11:29 PM Page 18 INSTALLATION INSTRUCTIONS 7.) It may be necessary to bleed air from the motor(s) on your swim spa if, after start up, your swim spa pumps do not operate. Due to the nature of water flow and hydro-therapy pumps, please be advised that air locking of pumps may occur. Master Spas has taken measures to reduce the possibility of this, but it still may occur, especially after refilling a swim spa. This is not a service covered under warranty.
07MS H2X Owners Manual 1/10/07 11:29 PM Page 19 WATER CHEMISTRY TERMS YOU SHOULD KNOW Before jumping into the Swim Spa Water Maintenance, here are some terms to help you. 1. Parts per million, or ppm: This is a form of measurement used in most pool or spa chemical readings. Best described as any one million like items of equal size and make up, next to one unlike item , but of equal size. This would be one part per million. 2.
07MS H2X Owners Manual 1/10/07 11:29 PM Page 20 WATER CHEMISTRY TERMS YOU SHOULD KNOW Before jumping into the Swim Spa Water Maintenance, here are some terms to help you. 6. Filtration: Filters are necessary to remove particles of dust, dirt, algae, etc. that are continuously entering the water. If the swim spa is not operated long enough each day for the filter to do a proper job, this puts a burden on the chemicals, causing extra expense.
07MS H2X Owners Manual 1/10/07 11:29 PM Page 21 WATER QUALITY MAINTENANCE SCHEDULE BEFORE EACH USE - Check swim spa water with a test strip for proper sanitation levels and adjust accordingly to the proper levels. ONCE A WEEK Add 15 oz. (30 tablespoons) of a non-chlorine shock or 3 tablespoons of Dichlor to spa per 2,500 gallons. 3 TIMES A WEEK Test water using chemical test strips. Adjust sanitizer, pH and Alkalinity accordingly.
07MS H2X Owners Manual 1/10/07 11:29 PM Page 22 SWIM SPA WATER MAINTENANCE - START-UP 1. Read the swim spa owners manual first. 2. Clean the surface with a spa general purpose cleaner or wipe down with a clean wet towel. 3. Begin filling the swim spa with fresh water. If possible, do not use softened water. 4. When the swim spa has 2 to 4 inches of water on the bottom, add the recommended amount of a sequestering chemical for that size swim spa. See the chemical bottle for correct amounts. 5.
07MS H2X Owners Manual 1/10/07 11:29 PM Page 23 SWIM SPA WATER MAINTENANCE - START-UP DAY ONE 1. Test and adjust total alkalinity if necessary to between 80 to 120 ppm using the pH / alkalinity increaser or decreaser 5 oz. at a time. Wait 30 minutes, retest and adjust if necessary. The pump should be running on high speed during this time with the air controls closed. 2. Test and adjust pH, if necessary, to within the range of 7.2 to 7.8 using the pH / alkalinity increaser or decreaser, 2.5 oz.
07MS H2X Owners Manual 1/10/07 11:29 PM Page 24 SPA WATER MAINTENANCE - START-UP DAY FOUR SKIP DAY FIVE 1. Test and adjust total alkalinity, if necessary, to between 80 and 120 ppm using the pH / alkalinity increaser or decreaser, 5 oz. at a time. Wait 30 minutes, retest and adjust if necessary. The pump should be running on high speed during this time with the air controls closed. 2. Test and adjust the pH, if necessary, to within the range of 7.2 to 7.
07MS H2X Owners Manual 1/10/07 11:29 PM Page 25 SWIM SPA WATER MAINTENANCE TROUBLE-SHOOTING GUIDE Problem Possible Causes How To Fix It Chlorine / Bromine Odor • Excessive Chlorine or bromine levels • Shock water with non-chlorine shock treatment • Low pH • Adjust pH if necessary • Low levels of sanitizer • Shock water with non-chlorine shock treatment or adjust sanitizer levels • pH out of range • Adjust pH level if necessary • Bacteria or algae growth • Adjust sanitizer if necessary • D
07MS H2X Owners Manual 1/10/07 11:29 PM Page 26 WHY ARE CHEMICALS IMPORTANT IN A SWIM SPA 1. Evaporation: As water evaporates, only pure water evaporates, leaving the salts, minerals, metals, and any unused chemicals behind. Adding water adds more salts, minerals, and metals. In time, the water can become saturated with these dissolved solids and can cause stains or scale to form on the walls of the swim spa or a scale build up inside the equipment.
07MS H2X Owners Manual 1/10/07 11:29 PM Page 27 MAINTENANCE RECOMMENDATIONS Your swim spa requires periodic draining and cleaning to ensure a safe, healthy environment. It is recommended that you clean your swim spa at least every 180 days. Heavy bather load will require cleaning it more often. TO DRAIN YOUR SWIM SPA • See page 11. TO CLEAN YOUR SWIM SPA SURFACE • With a soft cloth, wipe down the swim spa surface with a non-abrasive spa sur face cleaner that may be purchased through your local dealer.
07MS H2X Owners Manual 1/10/07 11:29 PM Page 28 WINTERIZING YOUR SWIM SPA Your swim spa is designed to be used year round in any type of climate. *However, if you decide you don’t want to use your swim spa in the winter, you must drain it and follow the winterizing steps listed below: 1.) Due to the physical size of the swim spa, we recommend draining your swim spa with a submersable sump pump. Draining your swim spa with a conventional spa drain is not a reasonable option. 2.
07MS H2X Owners Manual 1/10/07 11:30 PM Page 29 H2X - SPECIFICATIONS Model Dimensions Electrical Required Water Capacity Weight Dry/Full Number of Pumps Jet Count H2X 201"x94"x52" 240 volt 50 amp 3,000 gallons 3,500lbs/25,000lbs 2 pump 1 Propulsion System 35 Do Not Dive.
07MS H2X Owners Manual 1/10/07 11:30 PM Page 30 MASTER SPA - H2X Initial Start-up When your swim spa is first actuated, it will go into Priming mode, indicated by “Pr.”The Priming mode will last for less than 5 minutes (press “Warm” or “Cool” to skip Priming Mode) and then the swim spa will begin to heat and maintain the water temperature in the Standard mode. Warm/Cool (80˚F - 104˚F / 26˚C - 40˚C) The start-up temperature is set at 100˚F/37˚C.
07MS H2X Owners Manual 1/10/07 11:30 PM Page 31 MASTER SPA - H2X Light Press the “Light” button to turn the light on and off. If left on, the light automatically turns off after 4 hours. Your swim spa’s L.E.D. lighting functions in the following manner: Press the “Light” button to turn the light on and off. If you wish to change the “function” of the lights, turn the lights off, then on within 5 seconds.
07MS H2X Owners Manual 1/10/07 11:30 PM Page 32 MASTER SPA - H2X Diagnostic Messages Action Required Message Meaning No message on display. Power has been cut off to the spa. The control panel will be disabled until power returns. Time of day will be preserved for 30 days on your system. Spa settings are preserved on all systems. Temperature is unknown. After the pump has been running for 2 minutes, the temperature will be displayed. "Overheat" - The swim spa has shut down.
07MS H2X Owners Manual 1/10/07 11:30 PM Page 33 MASTER SPA - H2X Diagnostic Messages (cont.) Action Required Message Meaning Possible inadequate water, poor flow, or air bubbles are detected in the heater. Swim spa is shut down for 15 minutes. Check water level in swim spa. Refill if necessary. If the water level is okay, make sure the pumps have been primed. Press any button to reset, or this message will automatically reset within 15 minutes.
07MS H2X Owners Manual 1/10/07 11:30 PM Page 34 H2X PROPULSION SYSTEM The Propulsion System The unique belt-driven propulsion system provides the most consistent flow of water to swim and exercise against. Used in conjunction with the convenient, LED backlit H2X control panel, this system is the most user friendly on the market today. The H2X Control Panel also introduces the revolutionary Swim Number System.
07MS H2X Owners Manual 1/10/07 11:30 PM Page 35 MAX STEREO SYSTEM WARNING: Never remain in your swim spa longer than 15 minutes per session when the water temperature is above 98˚ F. If you wish to spend more time in your swim spa, enjoying music or just lounging, be sure to keep the swim spa water at or below body temperature (98.6˚ F). * Please refer to the Stereo Owner’s Manual for specific operations.
07MS H2X Owners Manual 1/10/07 11:30 PM Page 36 MAX STEREO SYSTEM - (continued) Note: Speakers should be in the down position before covering your swim spa. Failure to do so will result in damage not covered under the warranty. Note: UV rays may interfere with the operation of the remote. Note: Do not place wet CD’s into the stereo at anytime. Note: AM channels will be very limited in reception and in most cases be unavailable. Do Not Dive.
07MS H2X Owners Manual 1/10/07 11:30 PM Page 37 SWIM SPA TROUBLE SHOOTING GUIDE NOTHING ON THE SWIM SPA OPERATES1.) Check the control panel display for any messages. If there is a message, refer to the diagnostic section.There you will find the meaning of the message and what action is to be taken. 2.) If there is no message on your control panel, check and reset the GFCI and house breaker. *The GFCI should be located in a weather proof box close to the swim spa, but no closer than 5 ft.
07MS H2X Owners Manual 1/10/07 11:30 PM Page 38 SWIM SPA TROUBLE SHOOTING GUIDE SWIM SPA NOT HEATING * If the swim spas heater has failed, the majority of the time it will trip the GFCI breaker. If the swimspa is not heating and has not tripped the breaker, please follow these steps: 1.) Check the control panel for diagnostic messages. Refer to your swim spa’s diagnostic message area in previous sections. Follow steps to alleviate message. 2.) Check water set temperature at control panel. 3.
07MS H2X Owners Manual 1/10/07 11:30 PM Page 39 REGULAR MAINTENANCE PROCEDURES Note: These are areas that will require the swim spa owner to perform routine maintenance.These are not areas covered under the warranty of the swim spa. CLEANING JETS The majority of jets in your swim spa can individually be turned on/off. If any of these jets become hard to turn, it will be necessary to remove the jet to clean it as grit/sand and mineral deposit may be present.
07MS H2X Owners Manual 1/10/07 11:30 PM Page 40 REGULAR MAINTENANCE PROCEDURES CLEANING DIVERTER VALVES - cont. Soak the cap and handle in white vinegar. The white plumbing fitting should also be wiped down. If the surface of the white plumbing has become too abrasive, you can take wet, fine sandpaper and smooth it out. It is also helpful to use a lubricant (use silicone based, not petroleum based) to allow for an easier turn of the diverter handle. Rinse the diverter internals and reassemble.
07MS H2X Owners Manual 1/10/07 11:30 PM Page 41 REGULAR MAINTENANCE PROCEDURES CARE OF YOUR SWIM SPA COVER Always cover your swim spa when not in use.This will greatly reduce energy consumption and will cause swim spa water to heat more rapidly.Water loss and chemical usage will also be reduced. • Be sure to lock down all straps on cover after each use to prevent wind damage. • Do not allow swim spa to sit uncovered in direct sunlight.
07MS H2X Owners Manual 1/10/07 11:30 PM Page 42 REGULAR MAINTENANCE PROCEDURES FILTER CLEANING NOTE: Never operate the swim spa without filters in place. If done, damage will result to pumps and other components.We recommend having an extra set of filters to install when cleaning the filters. 1.) Turn power off to the swim spa. 2.) Remove any large or floating debris from the filter area. 3.) Allow the weir door to fall back towards the filters in order to remove the filter housing. 4.
07MS H2X Owners Manual 1/10/07 11:30 PM Page 43 SWIM SPA CARE AND MAINTENANCE RECORD DATE DATE DATE DATE DATE DATE DATE DATE Drain & Clean Swim Spa Clean Filter Cartridges Soak Filter Cartridges in Solution Test GFCI Clean and Condition Swim Spa Cover and Cabinet Miscellaneous Service Do Not Dive.
07MS H2X Owners Manual 1/10/07 11:30 PM Page 44 SWIM SPA CARE AND MAINTENANCE RECORD DATE DATE DATE DATE DATE DATE DATE DATE DATE DATE DATE DATE DATE Do Not Dive.
07MS H2X Owners Manual 1/10/07 11:30 PM Page 45 SWIM SPA CARE AND MAINTENANCE RECORD DATE DATE DATE DATE DATE DATE DATE DATE DATE DATE DATE DATE DATE Do Not Dive.
07MS H2X Owners Manual 1/10/07 11:30 PM Page 46 6927 Lincoln Parkway Fort Wayne, Indiana 46804 800-860-7727 www.masterspas.