User Guide

Q: What if my guest does not have a Bluetooth enabled device?
A: Your guest can access the lock without a Bluetooth enabled device by entering a Manual Code on the
lock keypad. To assign secondary code access with no expiration:
1. If not already logged on, open the Master Lock Vault eLocks app and touch the appropriate lock
box listed in the LOCKS list.
2. Touch MANAGE LOCK in the upper right corner of the app.
3. Scroll down to Secondary Codes and touch CHANGE SECONDARY CODES then follow the app
instructions to add up to 5 secondary codes.
To assign a temporary code access with an expiration:
1. If not already logged on, open the Master Lock Vault eLocks app and touch the appropriate lock
box listed in the LOCKS list.
2. Touch MANAGE LOCK in the upper right corner of the app.
3. Touch the Settings Icon in the upper right corner of the app.
4. Touch SHARE TEMPORARY CODES and then follow the app instructions to share current or
future codes.
COMPATABILITY
Q: What phones are compatible with Master Lock Bluetooth Lock Boxes?
A: Bluetooth Lock Boxes are designed to work with devices that are built to Bluetooth version 4.0 (or
higher) specifications and implement the capability to communicate with Bluetooth peripherals. The
latest iOS and Android platforms are currently supported.
Q: Are these lock boxes compatible with an Apple Watch?
A: Our lock boxes are designed to work with your smartphone. At this time, we do not have an app for
Apple Watch or other smart watches.
GENERAL
Q: Can the Bluetooth Lock Boxes be used outdoors?
A: Master Lock Bluetooth Lock Boxes are designed for outdoor use.
Q: Where can I find the Master Lock Vault eLocks app?
A: The app is available in the Apple App Store and the Google Play Store. Search for: Master Lock Vault
eLocks.
Q: How many lock boxes can I add to my account?